“Having lost my dad during the Covid lockdown I was unable to give him the proper send off he deserved. I decided I would take the box of Super 8 movie reels from the late 1960s and early 1970s to Everpresent and see what could be salvaged. When I popped the DVD in, I was overwhelmed. At 55 years of age, I was able to view footage that my father took in his mid-twenties that included my grandparents that I had never seen. I was brought to tears. It was like unearthing a small treasure that not only could I enjoy but also share with my siblings and my children. Thank you for making this possible!”
“I am very please with Everpresent and will be using your services for future projects.
I am happy that you have a drop off and pick up in Riverhead and there is no mailing involved; no worries of lost items in the mail system. Initial communication was by phone and then the remainder was by email.”
“I was so impressed with your customer service process when I brought in one reel of 8mm film that I immediately brought in 2 more. I appreciate the quality of the work but also the updates on progress, the initial phone consultation, receiving an estimate of the maximum cost up front, and that both times orders were done ahead of schedule. I've recommended you to many others.”
“This was a "one time buy" with a time constraint (wedding) and my cousin's (now all in their 60's) were beyond pleased to receive a video of themselves as toddlers with their 20 something year old parents from 1963. I will be doing more work with you folks over time.”
Hi Robert, thanks for your note. It looks like EverPresent reached out to correct this issue and sent you a new complimentary DVD. It seems that there might be an issue with the player. Thanks for reviewing the file on the digital link that we provided, glad that the videotape transfer was a success!
“The video conversion was top notch, the only concern I had was with a gray line at the bottom of the video. I tried calling to get an answer but I was given a voice message for the department involved in the analysis of my video and I never got a response back even though I left a message. I would still like an explanation for why this strange mark is in my video. This is why I am giving only 4 out of 5 stars and not 5.”
Hello Chris, thanks for your email and your feedback. We just reviewed your Quality Letter and it looks like we did flag some minor digital corruption which is inherent in older nonstandard PAL tapes. Please reach out and let us know if you would like to learn more about video editing and we can see if a Technician can spend more time to edit and crop out the line. Thanks for choosing EverPresent, we look forward to helping you out again!
“I had a very pleasant experience in working on my project with this company!… I thought that was done in a timely manner and that all of my materials were cared for properly!… I did actually have a thought,… As a suggestion if I could pass along,… Unless of course I missed an option or something… Was there ever a possibility of having my Final DVD copy set to music??… I wasn’t sure if this was an option or not… I don’t remember it being discussed however if it’s not an option… I was just going to suggest maybe looking down the road and maybe adding it as another option to pay for?… With 8 mm film is going onto a DVD… There is a video and no audio. So having a chance to pick a music selection might be nice! The reason I bring this up is because a friend of mine did the exact same thing with her transfer of 8 mm films to DVD through the CVS pharmacy. And she was able to set that music… However I was not entirely comfortable with CVS work and I wanted this done professionally with the reputable company. Please understand I’m not complaining anyway… I’m very happy with my final product!!!… It was catalog very nicely!… Everything was labeled which was something that I had not done!… I just wanted to make a friendly suggestion to see if that could be added down the road!… I have certainly pass on your company‘s information to other family members and friends who also have some meat millimeter films that they wish to preserve and safe!… So thank you again for everything I do appreciate it!!..You help me save memories that were only fading away and that other members of my family have not seen in over 40 years”
“I had over 20 VHS family tapes starting as far back as 30 years ago that I had Ever Present convert to DVD's. I am very impressed with there work and attention to all of my needs and details that I requested. They were able to save some footage that I thought was a lost cause. I highly recommend them if you are looking to preserve your memories for your children and grandchildren to watch over the years.”
“The quality of slide digitization done by Everpresent was very good, but it did take over 3 months months to do it. That was a lot longer than the 6 weeks they had originally said it should take.”
“From the drop off of several vhs tapes to pickup of my final digital product I was updated every step of the way. The process went very smoothly the cost reasonable the final product PRICELESS.”
“Everpresent's service was excellent. I dropped off approximately 150 slides at a local drop off place which was easy and convenient. They kept me posted at each step of the progress and was done in no time. The pictures were put on a flash drive and came out great considering they were over 60 years old! I would defiantly recommend Everpresent!”
