ewheels Reviews

Name: ewheels
Rating: 4.88

4.9 Rating 3,173 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,173 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 4 star review on 23rd April 2024

807

Anonymous

Anonymous // 01/01/2019

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“I got new studed pedals for my MSX And I love them, the way you STAY Planted, no more slipping off.”

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Posted 3 weeks ago

“Excellent service and fast shipping. Could not ask for a better experience. 👍”

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Posted 3 weeks ago

“Absolutely Love ewheels! Excellent customer service!”

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Posted 4 weeks ago

“Answered all my questions in a timely manner, no matter how trivial.”

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Posted 4 weeks ago

“Had a wonderful experience dealing with the entire team. I purchased an inmotion v13 and the whole process was quick and professional. I spoke with several members of the team and they were all fantastic. If you follow Jason from Ewheels, you will see that every EUC rider gives him his props. And I endorse that! Thanks Jason, and the team for a wonderful experience.”

ewheels 5 star review on 28th March 2024

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Posted 4 weeks ago

Hi Tyrone, thank you for the review! We focus heavily on providing an excellent customer experience, and it brightens our day to see that translate into a happy rider such as yourself. Enjoy the ride!

Posted 4 weeks ago

“Je suis très content du service reçu avec ewheels...ces la 2ieme fois que je passe commande chez eux et je n'ai eu aucun soucis je le recommande grandement ;)”

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Posted 4 weeks ago

“Excellent customer service. Very competitive prices. Overall great experience.”

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Posted 4 weeks ago

“EWheels.com team are amazing! They take care of customers needs 100% guaranteed! If there's any issues just email them and they will make it right. Am not paid to do this review btw 🤣 just a customer.”

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Posted 4 weeks ago

“We got our wheel pretty fast. It is well built. I am still learning how to ride. It is my first wheel. My husband who has the ex30. Loves my wheel, says it is amazing to sit on. We shall see how it goes.”

ewheels 4 star review on 25th March 2024

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Posted 1 month ago

Hi Emily, welcome to the exciting world of EUC riding! Seated riding is super fun once you've got the hang of it, we wish you the best as you begin your learning journey :)

Posted 4 weeks ago

“Very timely arrival of the product, great information provided about safety/operation of the wheel. Overall exceedingly satisfied.”

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Posted 1 month ago

“Jason and team at wheels are amazing. Always willing to help out with anything You need with a quick response.”

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Posted 1 month ago

“Quick shipping, knowledgeable staff and they care about customer service.”

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Posted 1 month ago

“Straight and upfront and always there for questions.”

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Posted 1 month ago

“The customer service was great! They responded to my email in a timely manner. Ordered my wheel and got it in 2 business days. I'm so happy! Thank you, eWheels!”

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Posted 1 month ago

“Ewheels is awesome with customer service differently would order from them again. Jason is the man and of course rest of the Ewheels team.”

ewheels 5 star review on 19th March 2024

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Posted 1 month ago

“Received the Bodyguard (cover) for my MTEN4 very promptly and in excellent condition, and it fits nicely for the most part. I also received the trolley handle, but the two had to be modified to work together. Over all I am very pleased with eWheels, and like the wide selection of parts available online for my unit.”

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Posted 1 month ago

“I should apologize to Jason for not writing reviews for my previous purchases. I’ve purchased an Inmotion V10F, a Kingsong 18S (not to be confused with the S18), a Kingsong 18XL, and most recently a Leaperkim Sherman S, all through Ewheels. The customer service that he provides and the peace of mind that it provides is worth every penny spent. On my first purchase (V10F), I had a fuse burn out on the motherboard a couple of weeks after I’d first bought it and after emailing him about it, I received a new one two days later. I had a problem with one of the software updates on the 18XL, and he promptly emailed the instructions and link to reset it back to factory settings. I have fortunately not had any problems with any of the other wheels. They have all been great wheels and I like the fact that parts are readily available through Ewheels. You might be able to find lower prices elsewhere but just ask yourself “if I have a problem, how am I going to get it fixed?”. A warranty might be useless if you buy a wheel directly from China. Even if you have a solid contact you could be looking at 4-8 months turnaround time. Jason has also been great on giving me prompt and honest updates of time estimates when he is waiting for shipments to come in. Everyone one that’s asked me about EUC’s has been advised by me, to “buy through Ewheels”. The Sherman S I recently purchased works fantastic so far. I haven’t had much time to really put it through the paces and I’m not an “extreme” rider so I’m not expecting any problems - but again, if I do have problems, I don’t have any concerns about where I can turn for support. I’ll be using the Sherman to commute to work once the weather gets better. Again I just want to reiterate that the service/support from Ewheels is worth every penny extra I might pay over other competitors. That’s not to say everyone else doesn’t have good customer support, but when I find a business like Ewheels, they’ve gained a customer for life with me. Again, sorry Jason/Ewheels , for not giving you a review before. Good customer service is often hard to find and when I do find it, I sometimes fail to give the recognition that’s deserved. I hope you have great success and satisfaction in your business. Sincerely, Daniel Frame, Roy Utah p.s. I’m uploading a couple of videos of Halloween costumes that worked great with the wheels. One is 18S Harry Potter (quidditch), and the other is V10F Grim Reaper.”

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Posted 1 month ago

“Ordered the Sherman s as my first wheel and couldn’t be happier with the fast service ,definitely getting my next wheel from Ewheels again”

ewheels 5 star review on 15th March 2024

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Posted 1 month ago

“Love ewheels! Outstanding customer service. Very informative and knowledgeable. I will be a lifelong customer 👍”

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Posted 1 month ago

“Very fast shipping and excellent customer service! Kept me informed of the progress of the shipment of the euc and shipped it to me very fast once the deal was done! The place to go if you are in the market for a new wheel.”

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Posted 1 month ago

ewheels is rated 4.9 based on 3,173 reviews