ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,759 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,759 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

ewheels 5 star review on 14th January 2026

949

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for several years and I have to say the service and support by Jason, Nick and the team has been exemplary. They double checked my shipping address on my first wheel to ensure it would arrive safely and then followed up with a care package of several component upgrades (trolley handle, pedals, buzzer, etc) free of charge! They quickly respond to any questions with detailed information, not canned responses, even on weekends. Items are typically shipped the same day and arrive much faster than expected. Many times the packages have included extra components that might be helpful for the project at hand.”

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Posted 2 months ago

“Ewheels is my go to vendor for wheels hands down. They respond quickly, and patiently. Through the years I have purchased multiple wheels from Jason and his knowledgeable staff.”

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Posted 2 months ago

“eWheels is my preferred source for EUC parts. Every aspect of the shopping experience is excellent. Orders are processed and shipped quickly and delivery time is incredibly short. The customer service is unmatched. They provide communication through out the whole process. So you never have to wonder about the status of your order. They let you know exactly what you need to know regarding the installation of your parts and insure you have everything you need for install. I am very happy with my transaction and will not hesitate to shop with them again.”

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Posted 2 months ago

“Thank you e-wheels team for your excellent service I'm appreciate it, to pick my kingsong S16 pro, sorry for the delayed review but I always use my electronics devices for 3 months and I very impressed, thanks again!”

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Posted 2 months ago

“Im very impressed with the ewheels store People are so friendly and very professional I would like to mention Jason, he is amazing person, very supportive, friendly and honestly he is the best, he tried so hard to help me and he did every single way he good Im so happy with the store and for sure i will make more purchases”

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Posted 2 months ago

“Fantastic service! I was able to get Jason on the phone, and he was willing to chat with me about which euc would be a good step up from my mten 4. Then that evening, I ordered a new nosfet aero, again over the phone and it was quick and efficient and he sent me the wheel the next morning! Thanks much! Ivan Byler”

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Posted 2 months ago

“Jason went above and beyond to fix an order that I messed up and my items were even shipped same day they were ordered. Will be ordering more in the future!”

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Posted 2 months ago

“Ewheels always hoes above and beyond!!! Very quick response time and such a pleasure to do buisness with… i here great things about next gen mobility as well. But thats all second hand… all my money will go to Ewheels without second thought!!! Top notch products sold by top notch people!!!”

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Posted 2 months ago

“The guys @ eWheels are top notch! Great customer support. Great at figuring out repair options, and their wrist guards are fantastic. Saved my hands several times. Highly recommend!”

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Posted 3 months ago

“I would like to thank Jason and Nick with their continuous efforts to assist me in repairs to my Inmotion V12 HS inspite of the fact I did not purchase my wheel from them. They have been very courteous, knowledgeable and patient with me. I highly recommend you purchase your next wheel and associated equipment from eWheels. I can't say enough about their professionalism. Respectfully, Bob Barnes”

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Posted 3 months ago

“The best service in the industry!”

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Posted 3 months ago

“Very professionals!!!!”

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Posted 3 months ago

“I just got the x-way today from E wheels today! Cant wait to ride it. There was a small shipping problem with order but it was very promptly taken care of by staff, could not be happier!! Highly reccomended”

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Posted 3 months ago

“My First EUC! So far so great, I’m learning extremely slowly. Being 43 y/o and over 200lbs I’m not as athletic as I once was so I’m taking it easy. I did have to shave the knobby B tire (3.5” wide) down a bit on the sides so it doesn’t rub but this tire looks and feels so BEEFY, I absolutely love it. This wheel is much easier to learn on than the much larger commander pro I borrowed from a friend. That thing killed my back just from constantly hopping off and catching it. The Aero is easy to throw in and out of the suv for transport unlike Cpro and is just a pleasure to learn on. I’m glad I went through Ewheels and have the added security of knowing I’m in good hands if something goes wrong with the wheel. If you’re on the fence about getting an Aero, just hit checkout, you won’t regret it. It’s super light (for an EUC), suspension is incredible, built like a tiny tank, I feel like I’ll always keep this wheel even if I upgrade to a larger one later, this wheel will always have use case and my kids can learn on it too if they’d like. It’s amazing. I rode onewheels for several years and I’m glad and excited to have ventured into EUC’s these are bang for the buck the best PEV out there. And no fear of Ghosting!”

ewheels 5 star review on 5th October 2025

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Posted 3 months ago

“Best service, fast shipping and good product as always. This purchase was just a sherman seat that's pretty awesome. Can't see your screen though. Gotta lift it to access your trolley handle, turn on n off wheel or lights. But it's comfortable so, it's okay haha.”

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Posted 3 months ago

“This is the 5th wheel i have purchased from eWheels. KingSong S18, Veteran Sherman (OG), KS 22p, Veteran Patton and Veteran Sherman L. All wheels arrived on time, in prestine condition and at a competetive price. Service is where ewheels shines. I had my s22 hit by a truck (entirely my fault), and they rebuilt it, and upgraded the motor, rim and shocks for about $500 dollars (including shipping and labor). They practically gave me a new EUC for $500. They felt bad i had badly maimed my new S22, and wanted to help. Fine another dealer that would do that.”

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Posted 3 months ago

“These guys are absolutely dedicated to great service — almost to the point of being unbelievable. They answer at all hours, every single time, and always go the extra mile. Huge thanks to Jason and Nick.”

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Posted 3 months ago

“Just purchased the new oryx, it came to my house fast with no issues. Your team was fast to reply with my emailed questions and love your service.”

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Posted 3 months ago

“I recently repaired a friend’s Veteran Lynx and worked with ewheels.com to source a replacement BMS. I was impressed right from the start—they required an order number and even reached out to the original owner to confirm the wheel wasn’t stolen. That gave me confidence in their integrity, while still helping me in the meantime so I didn’t have to sit around waiting for support. They sold me a LeaperKim Veteran Lynx BMS, and since I had already done several repairs on the wheel, they gave me a discount and even held the part for three weeks while I got the funds together. That kind of patience and customer support is rare, and I really appreciated it. Installation went smoothly and the BMS worked without issue. The only thing I would have liked was a short instruction note—something simple about the soldering points or the order of connections just to confirm I was doing it right. Not a big deal, but a little reassurance would have been nice. I also had to replace a few bad cells during the process. It would be great if ewheels carried nickel bus bar pads, since reusing the old ones wasn’t ideal. Still, everything worked out and the wheel is running great now. Overall, ewheels.com impressed me with their honesty, flexibility, and real customer service. I wouldn’t hesitate to buy from them again.”

ewheels 5 star review on 1st October 2025

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Posted 3 months ago

“Top notch customer service. Nick went above and beyond.”

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Posted 3 months ago

ewheels is rated 4.9 based on 3,759 reviews