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ewheels Reviews

4.9 Rating 3,684 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,684 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS β˜…β˜…β˜…β˜…β˜… Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
It was the first time I bought an EUC from eWheel. They made me extremely happy. These guys are professionals. I'm so happy with my new MSP .I'd like to thank Jayson and all ewheels.com team. Hope I'll do business with you again and again!
ewheels 5 star review on 26th August 2020
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Posted 5 years ago
I'm a total novice at euc riding. I have 5 days under my belt and already having FUN. Despite never riding an euc within an hour I was doing it. First seen Hsiang, U-stride and some others on YouTube and I knew I wanted one. I don't have the money for a learner wheel so got the KS18XL 2200w and don't regret it. The wheel is great. Thank you Jason and thank you Ewheels.
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Posted 5 years ago
Service beyond expectation.
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Posted 5 years ago
Tire rubs one the first ride. Unstable when braking because of this
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Posted 5 years ago
Very good company, bought 2 scooters the lightning & the pacer. Both are great. Any questions are answered or resolved quickly.
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Posted 5 years ago
The short review, Ewheels is freaken amazing. The PEV world is slammed, I get that. Demand is nuts, supply is super limited, and the customer service of even the best companies are stretched. I've had no end of unanswered emails, dodged phone calls, and hollow promises of delivery from other companies over the last 6 months. Then I stumbled into EUCs, and Ewheels. Fell in love with the unreleased S18, so a preorder went in for that. Ewheels has been giving constant updates on order status and ETA. Decided it would be good to learn how to ride before the S18 showed up ( πŸ˜† ), so ordered a KS 14S. That was at my door in 3 days. 3 weeks later I'm almost not terrible on it, haha. Then my 4 yo daughter loved "riding" (while hands were being held and in the house) the KS14s so much that it only seemed natural to preorder a Gotway Mten3 for her to eventually learn on. Totally not for me to play with till then. Totally. Same as the S18, excellent updates on ETA. Through it all, customer service has been amazing. 100% honest answers to questions, quick answers (even on the weekend!), following up on orders to make sure I was getting the right fast chargers, being awesome as we go though the wildfire season (we were evacuated around the time the Mten3 could have show up, Ewheels was totally on top of potential change of shipping address), etc etc. All and in all, very satisfied. Obviously, haha. Thanks again!
ewheels 5 star review on 24th August 2020
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Posted 5 years ago
Jason & crew run an old school "Customer 1st" business. Great pre- and post-sale support - knowledgable and responsive. They EARN your business and are a pleasure to work with! Shop eWheels with confidence.
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Posted 5 years ago
This place is awesome, quick response time and very reasonable people who helped with everything I needed for free witch I was not expecting! Got my parts sent within the day from emailing them online. Great company.
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Posted 5 years ago
Haven't had a chance to ride a lot due to hot weather and smoke but so far so good. Would recommend to anyone especially a first scooter purchase as the Swift is cheaper and better all around than other intro or even mid-level scooters. In my opinion, of course. ;-)
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Posted 5 years ago
This is a well established retailer that takes care of their customers. Whenever I needed something or needed help, they are always there. I bought a dualtron from them and I am happy with the product and service I get from eWheels. I will definitely give them my business anytime.
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Posted 5 years ago
This was my first e-scooter purchase after contemplating it for a long time. I researched various models from various sources and ultimately decided on eWheels. Everything went very smooth as expected. I dealt with Jason via email during the order process who was fast and helpful. I even was able to change shipping options after the order was placed very painlessly. I would not hesitate to order from eWheels again.
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Posted 5 years ago
Jason and the crew at eWheels is the best in the business. Customer service is second to none. I’ve bought over 10 wheels from eWheels over the last 4 years.
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Posted 5 years ago
Always fast service with great customer service after purchases for any issues!
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Posted 5 years ago
I bought 2 wheels from EWheel the service is very very good I recommend this company for any purchase of electric vehicle thank you everybody in EWheel compeni and Servisesss
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Posted 5 years ago
Bought my a 2nd Wheel from eWheels for my girl and like the first, it's perfect! Jason and William were both so helpful!
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Posted 5 years ago
Ewheels is clutch! I am loving my turbowheel pacer is like having a mustang but in a scooterπŸ˜‚πŸ˜‚πŸ˜‚πŸ™πŸΌ
ewheels 5 star review on 20th August 2020
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Posted 5 years ago
I think it's the other way around: Having a Pacer is like having a Mustang in a scooter! :-) Thanks for the review!
Posted 5 years ago
Omg ! What a difference
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Posted 5 years ago
When first considering my purchase of an EUC I was unsure who to do business with. I came across Ewheels website and read some of the reviews. Many of them pertained to them having excellent customer service. Since this is my first wheel I thought that this would be very important to me. They do not disappoint!! My package arrived and I was so excited to try to ride but unable to get my wheel going. I shot a email to them and within 10 minutes a gentleman from Ewheels called me directly and got me going. I am happy to give a 5 star review and I would recommend them to anyone on the market for a EUC. Quality products, competitive pricing and excellent customer service, what more could I ask for. Thank you everyone at Ewheels!!!
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Posted 5 years ago
Thanks, Carl! We're so glad we got you taken care of! :-)
Posted 5 years ago
Great company, even though they don't have a live chat, their customer support is very responsive.
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Posted 5 years ago
Can't say enough good things about the staff at eWheels, always prompt answering my questions and super fast no hassle shipping!
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Posted 5 years ago
ewheels is rated 4.9 based on 3,684 reviews