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ewheels Reviews

4.9 Rating 3,684 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,684 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
You won’t find better warranty, support, and people to buy from!
ewheels 5 star review on 6th September 2020
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Posted 5 years ago
eWheels continues to be a leader is EUC sales! Making the order is only the starting point of where your experience with the them begins. They have great response time for questions and are also very responsive to any issues you may experience. I've bought 2 wheels from them and have another on pre-order now. Thanks Jason!
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Posted 5 years ago
Had a question, which was answered quite timely. All around great experience, very professional company.
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Posted 5 years ago
I am very satisfied with my experience with eWheels. Drew B. was very helpful in answering my questions (pre-during-post) sales. He confirmed that my requested item was in stock and could ship immediately - which was then quickly processed and shipped out when I completed the online ordering process. Afterwards, he promptly answered my email where I had requested info on how I could unlock the speed limitation of the Kingsong wheel that I had purchased. I'm happy with my wheel and would buy from them again. I would also highly recommend eWheels to anyone considering purchasing a wheel.
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Posted 5 years ago
Kingsong 16X is awesome. device came with a bad charger and ewheels made everything okay by overnighting me a charger. Great customer service and very reponsive. Highly recommend this seller.
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Posted 5 years ago
Fantastic experience. Detailed website, immediate processing and shipment. Will definitely use again.
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Posted 5 years ago
So great to know that these folks are there to take care of our EUC needs! Whether it’s just questions or purchases, they take care of us.
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Posted 5 years ago
I purchased this wheel for my neighbor who got hooked after riding my wheel! Also recomended he purchase from ewheels due to excellent customer service! He really is enjoying his 16x Trust me! ✌
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Posted 5 years ago
This is one of the rare businesses where I would pay a higher price, just for their product knowledge and tech-support: I've purchased a dozen or more products from eWheels over the years, and anytime I've had a technical issue, a technician has gotten on the phone with me, and helped me debug the problem. When I've needed a part they have sent it immediately, often overnight. Jason (the owner?) has been spot on with product recommendations, and on a couple occasions has explained why he has avoided carrying specific products. eWheels has my utmost respect, and my highest recommendation.
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Posted 5 years ago
Bought 16x for my first euc. Coming from extensive onewheel background with over 4000 miles, I was excited to try something new. Almost 200 miles now on euc and I am loving it. The range, speed, torque are amazing. I picked it up after about an hour in a parking lot and after some miles on a trail feel more than comfortable riding on road and the few trails I've been on was an amazing experience. Ewheels was great sent wheel right away and I ordered a cover for it days later and they waved shipping and even sent it next day without me even asking. Fed ex screwed up shipping a little, but thats what fedex does. More than happy with my experience and will def go through ewheels for my next purchase. Coming from dealing with future motion it is very satisfying to actually have some customer support/ service.
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Posted 5 years ago
If you are in the market for electric vehicles then look no further!! eWheels is the absolute best EUC shop in the USA! They stand behind their products and offer the best warranty’s in the region. Get your wheel with eWheels today !
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Posted 5 years ago
Very happy the quick shipping and communication from ewheels. I was waiting on a V11 which has some delays in production. I decided to switch over to something else so I could get some riding in before winter. They gave me some options that were in stock or soon to be in stock and I decided to go with the KS16X (maybe I can try the V11 next year). Ewheels shipped out my KS16X the same day and I was riding just a few days later! Thank you!!
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Posted 5 years ago
My telescoping handle broke on my kingsong 18L. Order the parts from E-Wheels. 3 days later the parts were in my hands. Very fast and customer oriented.
ewheels 5 star review on 1st September 2020
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Posted 5 years ago
eWeels was very helpful helping me pick not my first EUC. They emailed me back answers to my questions typically within the hour.
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Posted 5 years ago
E-wheels has Amazing customer service, and I would recommend them to anyone who is buying a new wheel.
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Posted 5 years ago
Finally, I found the perfect scooter for me. Maintenance free, ultraportable, and great build quality. Ewheels costumer service is topnotch. Very responsive and helpful and shipping time didn’t disappoint me. Within 5days I’ve received the scooter.
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Posted 5 years ago
Been showing my city something they’ve never seen, I like this thing a lot, who said onewheel😂
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Posted 5 years ago
I ordered a Kingsong 18xl, arrived in perfect condition. The rapid charger I ordered was missing the adapter, but customer service took care of it quickly, and without me spending any additional money on shipping!
ewheels 5 star review on 28th August 2020
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Posted 5 years ago
I was a bit skeptical of eWheels seeing as how there is another popular seller in the US which has been in business for several years, but I decided to contact eWheels' customer service to gather some information and make my own judgements. Their response was quick to say the least. I got a response within an hour in the early morning and decided to make a purchase within the following days after extensive research on over 30 scooters beforehand. Their customer support was friendly, knowledgeable, and helpful.
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Posted 5 years ago
Working for eWheels as a contract worker. Really enjoy the team communications and learning from Jason.
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Posted 5 years ago
ewheels is rated 4.9 based on 3,684 reviews