eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,801 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks to the eWheels team for the impeccable service for my Veteran Sherman purchase. The entire team went above and beyond and answered every questions I could come up with. I was made aware of expected shipping dates during the pre-order, and the delays that inevitably happened as they enforced high level of quality control with the Sherman. My wheel arrived in excellent condition with a safety checklist that eWheels themselves performed before sending it out. I’ve continued to receive great customer care including getting parts and accessories, with speedy correspondence even throughout the weekends, to ensure my needs were met.”

Helpful Report

Posted 5 years ago

“Ordered. Changed my order. I asked questions. All answered right away. I was kinda a lousy customer. They kept me happy and got me my wheel faster than expected (on time). All the other companies are delivering late and charging extra to expedite. Ordered from eWheels and glad I did. Sherman batch 2 - zero issues”

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Posted 5 years ago

“quality control of the products they sell are horrible”

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Posted 5 years ago

“Great products, clearly communicated status of shipments, and super easy to work with. I will be buying another euc from them soon!”

Helpful Report

Posted 5 years ago

“The throttle is very touchy and it’s very difficult to control. its not as easy to maneuver as a Segway scooter. If you’re looking for something that has a lot of torque this is the scooter for you but if not it does not fit someone who is an intermediate writer who occasionally wants to ride. The board is fast but it really doesn’t have a lot of finesse when it comes to the throttle control.”

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Posted 5 years ago

“Fantastic service and products! The customer service at ewheels had gone above and beyond expectation. They have kept me informed at all times regarding the state of my order, updates or any changes that have occurred. Any questions that I've had were answered promptly and they always provided me with information or suggestions on resolving my questions. Orders have been sent out quickly and arrived with perfect packaging with no issues what so ever. I originally ordered an S18, but due to manufacturing updates and quality control delays had asked ewheels to switch my order. They promptly made that possible and I am now the proud owner of a Veteran Sherman! I have been out on it every day since its arrival and have been enjoying every minute on it. Couldn't be happier!”

Helpful Report

Posted 5 years ago

“Small and portable, acceleration, braking is great it, can handle most hills, comfortable and fun to ride. There is a learning curve to get use to. Great for a starter wheel before upgrading to faster and bigger wheels”

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Posted 5 years ago

“Best costumer service ever! Great company to do business with! I highly recommend Ewheels.com!”

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Posted 5 years ago

“We purchased a V10 about a year ago from E-Wheels. We recently bought the new V11 as our second wheel so my wife and I can ride together. The new one took awhile to receive due to mfging schedule and ongoing design improvements. Nevertheless, I have been more than pleased ordering from E-Wheels. They answer questions quickly and always go the extra mile. We love the V10 and I think we will the V11 as well when we get a few miles on it!”

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Posted 5 years ago

“ewheels is top notch service and support for electric vehicles and the best in my educated opinion...cannot go wrong with them folks...”

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Posted 5 years ago

“Our wheel was back ordered and delayed but I really appreciate that ewheels maintained contact to keep us in the loop. Hopefully our other wheels come soon because we are using them for videos on our YouTube channel with 11 million subscribers.”

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Posted 5 years ago

“Shipped same day in 1.5 hours after I made an order, very clear communication, arrived 1 day earlier than expected.”

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Posted 5 years ago

“Ewheels customer service has been exceptional as usual. I placed a preorder for a V11 mid summer and ewheels provided timely and regular updates on the status of my wheel. They have helped me trouble shoot issues with my other wheel that I purchased through a non responsive eBay seller. Highly recommend ewheels.”

eWheels 5 star review on 9th October 2020

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Posted 5 years ago

“Everyone at ewheels was very professional and extremely prompt to address any of my questions or concerns in regards to my purchase. Unprecedented customer service. I would definitely recommend doing business with them. Thanks eWheels!!!”

eWheels 5 star review on 8th October 2020

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Posted 5 years ago

“great and fast transaction. Arrived early. love the scooter. video instructions were awesome!”

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Posted 5 years ago

“To cut your to the point ewheel and there team were extremely helpful and transparent. I received my order faster then I expected and it was boxed properly and the turbowheel lightning plus scooter runs flawless. I just want to say thanks to the ewheels team for there support and to make easy a transaction out of country. Thanks:)”

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Posted 5 years ago

“Item was back ordered, which was not indicated during the initial order process. Communications were sent out for the situation, which was appreciated. Item was delivered in about 5 weeks after ordering.”

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Posted 5 years ago

“eWheels...I read on forums how reputable this company was so I decided to pull the trigger and purchase a wheel. I was blown away at the level of customer service, communication, and overall willingness to help. These guys are serious about their customer service let me tell you that. Incredibly positive experience, will buy all my future wheels through eWheels.”

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Posted 5 years ago

“I ordered my mten3 in August and it took 2 months to get backup orders shipped. Sales kept in touch with me very well and they replied emails very fast. I got my euc on time and it works great. This is my first wheel and I'm still learning it.”

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Posted 5 years ago

“Absolutely blown away by the mten3 my first euc, second only to the customer service provided by ewheels. I have already received several emails confirming delivery and just inquiring about my satisfaction with the wheel. I will definitely be purchasing a ks16x as soon as I feel comforta or on the mten3. Ty ewheels for making me feel like a kid again,keep up the great work!!”

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Posted 5 years ago

eWheels is rated 4.9 based on 3,801 reviews