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ewheels Reviews

4.9 Rating 3,684 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,684 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
For the past two years I been dealing with this company E Weel never had a problem with warranty on replacement parts for your units they always on time with your shipment and make sure you got the right item on replacement parts for your units they always on time with your shipment and make sure you got the right item
Helpful Report
Posted 5 years ago
I have purchased 12 Electric Uni Cycles from Ewheels and numerous accessories and Parts. I will continue to purchase all my PEV's from them, customer service is top notch, Jason always does right by his. Customers. You are always gonna have issues, but its how they handle those issues what matters. Buy with confidence! Thanks Jason, for always being there to help out no matter what time of the day or what day.👍
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Posted 5 years ago
I think you guys do a great job, you've been very responsive and getting updates from you about the wheel was helpful. I think the S18 was rushed to production, and wish you had waited longer before releasing their wheel. Mine works fine, but their have been lots of complaints from other buyers and I can definitely see where adjustments can be made to improve this wheel.
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Posted 5 years ago
Customer service is amazing!
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Posted 5 years ago
To start the customer service is probably one of the best I have experienced. Response is quick and remedy is swift. Kept the customer updated every step of the way. Not sure who built the process but it's awesome. No hassle payment, quick and efficient delivery. Will suggest the company in the future to others.
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Posted 5 years ago
Terrific response time from the ewheels team, answering any questions that I had. Definitely would purchase from ewheels again in the future!
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Posted 5 years ago
I purchased several wheels from eWheels the customer service is unbelievable all my concerns and question were answered. I will always purchase my wheels from eWheels you guys rock.
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Posted 5 years ago
Ewheels has been there for me since day one years ago. Jason and his team have the best support hands down. Just got a veteran and I’m so happy with it and my ewheels experience as always. Thanks jason and team.
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Posted 5 years ago
Great shop, gives updates on shipments.
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Posted 5 years ago
Stellar Service! eWheels is my goto place for all my (PEV) Personal Electric Vehicle needs. Their service is top notch, they respond to any and all questions quickly and do a fantastic job of keeping you up to date on your orders and preorders. Shipping is fast and reliable with in stock items shipping right away or as soon as possible. You can definitely purchase with confidence from eWheels. They will go above and beyond to make sure you are 100% satisfied with your purchase. Whether it's a new electric vehicle, replacement parts or a simple question eWheels is there for you. Thank you Jason & The eWheels Team!
Helpful Report
Posted 5 years ago
EWheels team is awesome. They always answer your emails in a timely manner and are very knowledgeable. They'll work with you to find a solution if ever something goes wrong. If you ever consider buying an electric unicycle, don't look elsewhere. They are the best company in the US by far.
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Posted 5 years ago
So far is my third purchase from eWheels. And so far I'm extremely happy with ewheel’s customer service. Call or email. I've always got qickc respond.
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Posted 5 years ago
Fast shipping, easy experience! No problems here.
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Posted 5 years ago
eWheels a un service très très rapide et le Service client est excellent! J'adore faire affaire avec eux👍
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Posted 5 years ago
EWheels is awesome, their customer support and care for their brand/products is why it's worth going with them 100% of the time. Sure you can probably find the same wheel cheaper from some no name online seller/alibaba/etc, but do you really wanna chance getting a dud and having no support? This is a niche hobby and unfortunately the quality control isn't always the best, I had the misfortune of receiving a 100v Nik+ that had some issues but ewheels helped me quickly diagnose and ultimately replace the wheel. Glad I spent a little extra and had a reputable source to work with rather than being left with a dud wheel and out $2k!
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Posted 5 years ago
I purchased a King Song 16x. I looked at other dealers and found eWheels to be the most talked about as far as their excellent reputation. I had question prior to and after my purchase. These were answered in a very timely manner. Would I purchase from eWheels again? Most definitely. I am 68 years old and overweight, my progress learning to ride is slow using U-Strides 12 step program. If you are in doubt about getting an EUC, just do it, eWheels will treat you right.
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Posted 5 years ago
Ewheels has catered to me even prior to when my Turbowheel Lightning + arrived! They have discounted accessories for me while I waited and have kept me up to date when my scooter will arrive. Instant response to any questions or concerns! Fantastic customer service! I see a V11 in my future very soon! Thanks guys!
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Posted 5 years ago
eWheels is great!
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Posted 5 years ago
I didn't receive anything...no scooter no nothing.
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Posted 5 years ago
unfortunately the original charger that for my new inmotion V11 didn't work
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Posted 5 years ago
ewheels is rated 4.9 based on 3,684 reviews