eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EWheels is the best! The team is professional and courteous. They deliver when they say and they are awesome at providing updates. Great customer service as well.”

eWheels 5 star review on 19th December 2020

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Posted 5 years ago

“eWheels has been great. Responsive to questions and concerns, helpful with input and replies, quick to answer, happy to make changes as needed, and easy to work with all around. Over multiple interactions, they've responded within an hour or two (aside from questions asked overnight).”

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Posted 5 years ago

“Received my V11 from ewheels I have been enjoying it so far. Jason, Drew and the rest of the team have been responding to my concerns and have been providing assistance.”

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Posted 5 years ago

“Excellent customer service ever in my whole online shopping ever! Also I crashed my lightning scooter going 27 mph and scooter rock solid. It's built quality is excellent! I had to order another one for my wife which is Pacer.”

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Posted 5 years ago

“Greetings, Ewheels customer service is the best in our industry. I challenge Jason and his team to continue to create new service processes via technology. I suspect that this will lead to new products creating totally in House! Warmest regards Lee”

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Posted 5 years ago

“Awesome customer service and up to date info on new wheels. Outstanding support and service for all things EUC, I never consider buying anywhere but Ewheels.”

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Posted 5 years ago

“This scooter is amazing only got the chance to ride it once since it came but it’s truly a beast can’t wait to go back out and ride.”

eWheels 5 star review on 15th December 2020

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Posted 5 years ago

“So hands down - best customer service - best products. We have bought 3 EUC's from eWheels. Everyone who has ever helped us has such a quick response time. We are so very happy to be a part of this family. We cannot wait for our kiddos are up and running so we can all go on outings together. https://youtu.be/7sthjZvpz2w”

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Posted 5 years ago

“Extremely fast service and great follow-up communication, I've recommended to friends and will buy my next ewheel from them.”

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Posted 5 years ago

“I sold my GW Tesla only for reason that I have knee problems and felt real pain when riding on a bumpy road. So, I've found appropriate wheel for me with suspension and I changed GW Tesla for Inmotion V11 from eWheels. The new one is a nice wheel but very different compare to GW Tesla. I feel it much heavier when riding and turning and it has much slower acceleration moment and not much soft braking. I miss my Tesla! But suspension compensates everything else. Now I can ride over bumps positively with no pain! Overall Inmotion V11 is awesome, absolutely amazing machine, very stable, very fast and fun to ride. I’m awaiting power pads and they definitely will help with acceleration and braking. Many thanks to Jason and his team for outstanding dedicated service.”

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Posted 5 years ago

“Fast, responsive service and good communications. I also appreciated the provision of a quick-start video for the product I purchased, along with an additional strap for the product.”

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Posted 5 years ago

“Amazing service during dire times: I've never had an EUC before and live in the major metropolitan area where I relied solely on public transport to move around. Given the immense risk brought upon by the pandemic ewheels provided me a way to travel long distances without subjecting myself to being in a cramped subway. Not only did they help me find a product but they went above and beyond to make sure it reached me quickly and as safely as possible. It took me about a month but I'm finally able to be a confident rider.”

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Posted 5 years ago

“Very happy with the shipping and the quality of the wheel. I purchased an Inmotion V11 on backorder, and I got it well before their promised delivery date. They were also very responsive to my emails”

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Posted 5 years ago

“I got this as a present for my little brother and he loves it. He says it has plenty of speed and range and he is going full speed on it a day after unboxing it. Great product.”

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Posted 5 years ago

“Customer service has been fantastic. Prompt responses to emails and kept informed as to order specifics.”

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Posted 5 years ago

“I've ordered from ewheels twice now, and the experience has been great both times. Top notch. I especially appreciate the device specific instructional email that follows an order. It helps get the lay of the land of the new purchase.”

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Posted 5 years ago

“This is my first wheel and 1st time riding today. I love this wheel it is so much fun and I already got it up to 37mph. My legs are so soar lol. Can't wait to take it back out tomorrow. I'm 40 years old and never been on one of these but I am picking it up quick.”

eWheels 5 star review on 10th December 2020

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Posted 5 years ago

“Good buying experience. Prompt delivery. No problems with order or product. The telsa v2 is a versatile euc with good range, speed, durability and handling at a reasonable price. Probably the best all round value.”

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Posted 5 years ago

“Highly recommended. You guys really have pay attention with us. 10/10”

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Posted 5 years ago

“You need to vigilant and persistent in emails. They are busy so sometimes you have to message twice. They are salesmen. They will dodge a question before they would give you a straight answer that may discourage you. Nice guys, but there is room for improvement. The website has mostly thorough information, though I would like a schematic of my wheel. Website is acceptable yet a little awkward to navigate.”

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Posted 5 years ago

Hi there, Thank you for the review. We're not perfect at eWheels, but we do try our utmost to advise customers to the best of our ability. In addition we really do our best not to sell products that we don't believe in, - even products in our own inventory and ready to ship that day, - an easy buck! We do this on a daily basis (the surplus of sub-par products is not ideal, but we won't sell it if we don't believe in it. We value our customers much more than that). Let us know if we can be of service to you in the future, and enjoy your new RS!

Posted 5 years ago

eWheels is rated 4.9 based on 3,907 reviews