eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

Write Your review

Tell us how eWheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I come from a KS16S, in which I learned to ride, Just received my new KS16X yesterday for christmas, my own gift; the KS16X is a world apart, way better, very comfortable, and responsive, I would say, you have to gain new musclue memory, related to "an odd feeling", mainly when making sharp turns, I guess is something typical to adaptation to a new wheel, nothing to worryng, furthermore, it feels very stable and smooth”

eWheels 5 star review on 25th December 2020

Helpful Report

Posted 5 years ago

“Veteran Sherman is amazing. It’s everything everyone is saying. Fast, smooth, powerful. Battery life is incredible. Very happy.”

Helpful Report

Posted 5 years ago

“The KingSong s18 is awesome!! Thanks eWheels you guys were awsome great service!!!”

Helpful Report

Posted 5 years ago

“Once again the gang at eWheels have delivered by providing great customer service and blazing fast shipping of my new KS16-X one wheel. Seamless transaction from start to finish. Been riding outdoors for about two weeks now and I must say that as a beginner-rider, this wheel is perfect in that its very stable, durable, smart, and has plenty of power to spare for later when I become more of an intermediate, and eventually well-seasoned rider. I can't imagine out-growing this wheel any time soon! Great choice on a great recommendation by eWheels website. I highly recommend!!”

Helpful Report

Posted 5 years ago

“Ewheels goes above and beyond expectations, I have never come close to dealing with this good of customer service. Everything is always on time as promised and if there are ever any issues they go the extra mile to make sure the customer is satisfied. I have never dealt with a company that does such a good job on the customers satisfaction.”

Helpful Report

Posted 5 years ago

“So far I had a great experience from first payment to finally payment. They reached out to give updates and information through Emails and check ups on orders. Very quick to respond to emails as well. I paid for 2 day delivery and well.... don’t expect fedex to honor that.”

eWheels 5 star review on 20th December 2020

Helpful Report

Posted 5 years ago

“Wheel arriving a little bit late, no biggie. I'm very happy with the support information sent about my King song S18. I believe that it would be better to fill out this review after I receive the wheel. But, so far so good. Supposed to arrive Monday. Originally second week of December. Then, Saturday... Not a problem if a signature wasn't required for delivery. Update: wheel has arrived. After a email to support with a response in less than 10 min, I am all set. My special instructions were lost in the shuffle so the driver almost left after knocking on my basement door. Perfect? Nope. Of course, neither am I. Good experience. I will recommend ewheels.”

Helpful Report

Posted 5 years ago

“Excellent customer service from the entire ewheels team. Knowledgeable staff answered all questions in a timely fashion. New customers, If your still debating on where to buy your next pev. Look no further.”

Helpful Report

Posted 5 years ago

“I would recommend EWheels to everyone purchasing an Euc. They let you know what is going on with your ride. Try hard to make sure you are happy and everything about your order is fulfilled to your particular needs. I did my research and I can confidently say they are the best.”

Helpful Report

Posted 5 years ago

“You're asking me to to write a review on a product I have not received yet 😮”

Helpful Report

Posted 5 years ago

Hi Chad, - unfortunately that email request is automated :-(. I can see that your new S18 was delivered one day after you submitted this review, though. If you love your new Wheel, please feel free to update your review to reflect the level of service you felt you received. Thanks, Chad!

Posted 5 years ago

“Excellent price. Excellent and very reactive customer service”

Helpful Report

Posted 5 years ago

“The wheels are life changing, and this is the only store that I trust to make sure they are safe and authentic, and will have my back if something goes wrong. Thoughtful and communicative customer service and straightforward pricing. The shipping is fast once they have the rare ones in stock and I am so stoked to have an S18. It is as much fun to ride as it is to stare at and eWheels made sure it was flawless. Thank you!”

Helpful Report

Posted 5 years ago

“Excellent communication from the company. That’s very important for orders that takes months to arrive. Reassurance is such a beautiful thing under these circumstances. Will definitely do business with you again if I see something I desire. Appreciate all the effort. Happy holidays! Aloha from Hawaii. -Mobotech”

Helpful Report

Posted 5 years ago

“I have purchased three wheels from ewheels. In the rare occurrence where there was an issue, Jason and staff handled it immediately to my satisfaction. They also kept me apprised of the ETA of my wheels.”

Helpful Report

Posted 5 years ago

“EWheels is the best! The team is professional and courteous. They deliver when they say and they are awesome at providing updates. Great customer service as well.”

eWheels 5 star review on 19th December 2020

Helpful Report

Posted 5 years ago

“eWheels has been great. Responsive to questions and concerns, helpful with input and replies, quick to answer, happy to make changes as needed, and easy to work with all around. Over multiple interactions, they've responded within an hour or two (aside from questions asked overnight).”

Helpful Report

Posted 5 years ago

“Received my V11 from ewheels I have been enjoying it so far. Jason, Drew and the rest of the team have been responding to my concerns and have been providing assistance.”

Helpful Report

Posted 5 years ago

“Excellent customer service ever in my whole online shopping ever! Also I crashed my lightning scooter going 27 mph and scooter rock solid. It's built quality is excellent! I had to order another one for my wife which is Pacer.”

Helpful Report

Posted 5 years ago

“Greetings, Ewheels customer service is the best in our industry. I challenge Jason and his team to continue to create new service processes via technology. I suspect that this will lead to new products creating totally in House! Warmest regards Lee”

Helpful Report

Posted 5 years ago

“Awesome customer service and up to date info on new wheels. Outstanding support and service for all things EUC, I never consider buying anywhere but Ewheels.”

Helpful Report

Posted 5 years ago

eWheels is rated 4.9 based on 3,941 reviews