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ewheels Reviews

4.9 Rating 3,684 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,684 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
I have purchased two wheels from ewheels and love the customer service. I purchased from them initially based on prior customer reviews. The only issue I had was when I was sent the wrong cover for my latest wheel. They sent me the correct cover overnight shipping with a pre-paid shipping label to return the incorrect one. Now that’s service! When buying such an expensive item, having the peace of mind knowing that ewheels is going to take care of any issues is a no brainer.
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Posted 4 years ago
Customer service is good, they answer emails right away or ASAP. Thank you for including the wrist guards.
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Posted 4 years ago
eWheels is the best place to purchase your Electric Unicycle or Electric Scooter from in the USA. I have bought a few Electric Unicycles & accessories from eWheels and they have always provided exceptional customer service & support. Their communication with customers and future customers is #1 ! Jason & his team have provided me with exceptional support & would would definitely recommend all US customers to purchase their first, second, etc Electric Unicycle or Scooter from eWheels. Thank you Jason & Team! -Moshe
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Posted 4 years ago
I watched a bunch of EUC videos and finally I decided to go for it. Before purchasing I reached out to their customer support to ask a few tax questions / shipping questions and they got back to me really. I was impressed. I ordered the 16x and the shipping time was was pretty good. I have about 500 miles on my wheel and I'm really happy with my purchase. I will buy from them again. The fact that their customer care is a top priority is what gives me confidence. Solid product from a great company
ewheels 5 star review on 24th September 2020
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Posted 4 years ago
I pre-ordered the V11, but it won't be coming for over a month, so I ordered the V8F (in stock), so that I could learn to ride before my V11 arrives. I received my order confirmation immediately, and just a few hours later, I received my tracking number. WOW! Wasn't expecting that! I didn't pay for the 2-day shipping, so FedEx held onto it for 4 days in my town before delivering -- not eWheel's fault. Received my unit, plugged it in, and within an hour of being fully charged, I was up and running! eWheels has earned my repeat business!
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Posted 4 years ago
This is my first euc and first time buying from eWheels. They kept me posted on when my Sherman would arrive, what to expect and a quick how to guide on how to use the Sherman was emailed to me. Great job I’ll be ordering from you again.
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Posted 4 years ago
Great service and fast shipping! Will definitely buy from again
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Posted 4 years ago
Shipping is fast, Response and customer service is the best I have had out of anyone ever so far. They really do care about getting you out there riding and not just money alone!
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Posted 4 years ago
Best service
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Posted 5 years ago
Absolutely phenomenal service! The wheel was promptly shipped and received in great condition. I had a couple of technical questions and the team responded swiftly. It is no wonder they are the #1 EUC seller in the US.
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Posted 5 years ago
eWheels is my favorite online store to buy EUCs. I have purchased 3 wheels from them including a preorder of a newly released wheel. All the purchase experiences are excellent. I was kept informed of updates on the status of my orders. But the best thing I like about them is the customer service. When I lost some bolts on my MTen3 riding offroad bike trails, They instantly sent me replacement parts and got me back up and running. It's these kind of after sale services keep me coming back to them for EUC purchases.
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Posted 5 years ago
Couldn’t be happier with my experience ordering from eWheels. I received my KS 16S on time and in perfect condition. I was up and riding in no time with the help of the detailed tips and tricks sent to my inbox from the knowledgeable team. I would highly suggest anyone considering a purchase go through eWheels and their great staff.
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Posted 5 years ago
I just purchased my third wheel, the Kingsong s-18, from ewheels and as usual their customer service and quality is on point. I won't shop anywhere else for electric unicycles.
ewheels 5 star review on 19th September 2020
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Posted 5 years ago
What a year 2020 has turned out to be. If you have slightly more awareness than a stalk of celery, you cant help but notice that this has been a pretty historic year. You have lived through an impeachment, a pandemic, so far at least, a fire that almost ate Portland, keeping it strange, a billionaire successfully funding a private enterprise to shuttle people and supplies to space and back, and an election where you dont really meet the candidates in person, no kissed babies! Whats more is a summer vacation that has practically lasted since March with more family time than most people get in a decade. Which leads me to the next big thing... a safer way to get away from loved ones... shocks on an electric unicycle. This is only the beginning, and you can say you were there, right here. Two companies have put their wares on the market, and the Kingsong KS S18 is a fantastic choice that Anyone would be very glad to have made. The design is amazing. Picture a motorcycle helmet put in a vise with an Ironman cage around the shock. This model has one shock, you may get one with two. I have seen both Kingsong models and can say they are very similarly menacing looking. The Helmet design faces backwards and that is because this EUC has your back with safety features beyond just a beefed up control board with the three phase wiring looking more like steel belts than actual wires. Thats a good thing considering this 2200watt motor can kick up some serious amperage getting you up a bouncy hill at your top speed. The shock means there is a little helper taking the strain off the motor to keep you at 90° to the horizon during a pothole encounter or a rouge branch in the trail as you careen across the planet surface with a confident grin from ear to ear. But how does it work, and does it work? You get a shock hand pump to dial in the pressure for the two shock chambers. Find out your weight, and then pump in the pressure listed for your weight into the shock air nipple. Once thats done there are two adjustments that can be done on the fly for more or less bounce, or return as it is called. This is for whether you are on a bouncy grass field where you want a lot of bounce, or for the fast long distance where you may not need so much return so quickly. Here, everyone will have a different theory on setup so find what works for you. Everyone will have as many suggestions for tuning as they have armpits, and I suggest you limit them to that number. Find your own way since we are all different riders with different skills. Once dialed in to your liking and patience it rides like a luxury Chrysler Imperial from the 70’s. The KS S18 is a cruiser mainly and seems to quicken in throttle response as the speed increases. From a start to about 15mph it is dependable but not lightning fast, and the shocks may be dulling some of the g force of hard acceleration because it is not slow or sluggish, just comfortable. As you get to 20 mph the response is much more reactive and lively in feel. Its a scream to ride this wheel because the shock takes most of the work from my knees and does the bending for them. My brain feels more at ease knowing that the shocks keep the road or trail within my human capabilities for balance. So I enjoy the rides that much more. At nearly 50 lbs the KS S18 is no heavier than my KS 16x, and the handle on top makes it easier to lift into my backseat for traveling. The pedals are so high, that my Airwheel lexan cube stand is too short. Almost 2” too short. The handle lift will need calibration to work properly, and the trolley handle in this perpendicular alignment makes it much easier to push around and carry. The headlight is Audi aftermarket bright and has three levels for illumination. The tail light is ingenious! Not only does it have an automatic brake light that lights when braking, but get this. It actually signals which way you are turning while you turn. Hey autonomous car makers with gps navigation! DO THIS FOR YOUR CARS! And the rest of you non signalers can learn this skill or eat dirt. By dirt, I mean something much worse. There are no speakers, not even for a horn which is actually a beep, and since I dont hear my music while I ride at full speed, I dont miss them at all. The newly redesigned app works well and is easy to use. Much easier than their last try. Riding the KS S18 across grass is like driving a motorboat across the water. Amazing! It is no Silver Bullet for all circumstances. If you were going to fail without shocks, you will probably find it an easier fail with shocks. However, you will be saved from potholes bucking you off or a branch scuttling the EUC from underneath you. Riding on the broken pavement of the rough streets of L.A. is a much easier task. Less likely to be thrown off course by cracks. Have I gone down stairs? Nopes, I can do that already without them. The main benefit of the KS S18 is that I feel more in control and safer on this than on any other; all 12 of the other EUCs I have owned and currently own. I may never buy another EUC without shocks. Its that good. Makes me feel like the reverse facing helmet design is an homage to all the models that came before this model to make this one possible. An electric unicycle tip of the hat as it were. In kind, I tip my hat to Kingsong on this model. The KS S18 shock configuration is a game changer, and you are alive to feel its presence as it bursts onto the scene. Get one now or get one later. This is a real deal thats here to stay.
ewheels 5 star review on 19th September 2020
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Posted 5 years ago
GREAT customer service and super quick response times to questions. There are few choices of reputable PEV sources to buy from in the USA, but even if there were many more I’d still go with Ewheels. Easy to navigate website, great communication, and quick ship times are all qualities they have and I look forward to buying from them again.
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Posted 5 years ago
I am very happy with my purchase. This is the second wheel I have bought from ewheels. They have been great to work with. I initially put down a preorder for the S18, then changed several times to different wheels. I’m sure it was annoying to have to change my order 4 times, but I finally decided on the Nikola+. It came fast, shipped the same day I ordered it. Still getting used to the larger and faster wheel, but I have no complaints. In a few years when I’ll need to upgrade again I will buy from ewheels.
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Posted 5 years ago
Quick to ship, great price, awesome scooter! Couldn’t be happier!!!
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Posted 5 years ago
Need a very reliable company. Don't go any further! Jason and his team will deliver! I just bought my 6th unicycle with e-Wheels! They are the PRO that you can rely on. Didier.
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Posted 5 years ago
They really stay on top of orders and customers satisfaction Top notch
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Posted 5 years ago
Do to new production I did have to wait for my 1st euc they where so nice to keep me up-to-date when it was coming so excited to take my s18 out this weekend
ewheels 5 star review on 18th September 2020
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Posted 5 years ago
ewheels is rated 4.9 based on 3,684 reviews