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ewheels Reviews

4.9 Rating 3,684 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,684 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
eWheels...I read on forums how reputable this company was so I decided to pull the trigger and purchase a wheel. I was blown away at the level of customer service, communication, and overall willingness to help. These guys are serious about their customer service let me tell you that. Incredibly positive experience, will buy all my future wheels through eWheels.
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Posted 4 years ago
I ordered my mten3 in August and it took 2 months to get backup orders shipped. Sales kept in touch with me very well and they replied emails very fast. I got my euc on time and it works great. This is my first wheel and I'm still learning it.
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Posted 4 years ago
Absolutely blown away by the mten3 my first euc, second only to the customer service provided by ewheels. I have already received several emails confirming delivery and just inquiring about my satisfaction with the wheel. I will definitely be purchasing a ks16x as soon as I feel comforta or on the mten3. Ty ewheels for making me feel like a kid again,keep up the great work!!
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Posted 4 years ago
Very responsive and friendly service, loving my Pacer and Lighting+.
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Posted 4 years ago
I had troubles on their website, but having to deal with the company was nothing short of amazing! They responded to my emails almost immediately, they answered all my question, included pictures. The after sale was also great! I haven't had any issues, but I'm certain if I do, these guys won't be any trouble to deal with!
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Posted 4 years ago
The service I received from eWheels was excellent. William answered my questions quickly (and I had a lot of them. I would definitely buy from eWheels again.
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Posted 4 years ago
eWheels was pretty easy to work with for my first-time purchase of an EUC. Unfortunately there is no phone number on the website but they responded to all of my emails within an hour or two and sometimes quicker. I would purchase from them again.
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Posted 4 years ago
I made a pre-order of a wheel through Ewheels after they came highly recommended and I wasn't disappointed. Communication has been great with them and they have kept me informed on the status of my backordered wheel. I ended up ordering a second wheel to learn on while I wait and not only was shipping very fast (was earlier than I expected) but I received an email with tips, recommended software on the wheel I ordered and a thank you letter. I will now recommend them to all of my friends looking to get started in EUC's
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Posted 4 years ago
I had a smooth experience buying my MCM5 from ewheels. This purchase was my first euc, and being a noobie, I had no idea where to start. ewheels shipped quickly, and before my MCM5 arrived, ewheels sent me an introductory email explaining what I needed to know to get started. My experience as been great, and I will purchase my next wheel from ewheels. Hopefully, sooner than later!
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Posted 4 years ago
eWheels has a great support staff and is very quick to return your emails. All of their service was above and beyond. I have purchased two eWheels (V8 and V8F) due to confidence in them. Thanks!
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Posted 4 years ago
Excellent experience all around with eWheels—but they might want to consider shippers other than FedEx. It's difficult to really review eWheels as I needed zero interaction with anything other than the website. My KS16XS shipped next day in the KS retail box inside the overbox and arrived in perfect shape 5 days later. FedEx promised delivery Thursday, then Friday and actually delivered on Saturday (6 days after order) even though I had a vacation hold. I wasn't home to provide the direct signature but they called and I gave them permission to leave it anyway. Thank you for the wrist guards, they are excellent (wide skid plate is really good) and being a new rider I obviously got to "test" them on day one. Be sure to wear your protection equipment, you'll already look dorky enough on your EUC, the gear doesn't make it any worse and it WILL get used.
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Posted 4 years ago
Fast shipping. Fantastic Customer service, Zero Complaints!! Ewheels.com Rockz my Sockz
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Posted 4 years ago
Good product and fast shipping. Packaging could be better.
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Posted 4 years ago
fast shipment. Good to have the fragile sticker on the box.
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Posted 4 years ago
Extremely happy with the purchase. Your team was helpful to make a decision which would be the right wheel for my daughter. The King Song is a big upgrade to the Ninebot A1. Not only is it a lot faster, it feels way more stable and stronger. Great range for day to day cruising. It really provides a fantastic opportunity to explore a hilly neighborhood, giving a feeling of independency and freedom. After using it now daily since almost 3 months the ewheel performs well and without any problems. Thanks EWHEEL for your great customer service and and inspiring and informative website!
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Posted 4 years ago
The customer service with this company is excellent! We had problems and they were able to solve them immediately. I am looking forward to purchasing another scooter in the future.
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Posted 4 years ago
I would appreciate a more transparent disclaimer regarding the factory settings. I was afraid something was wrong and the gotway app was difficult to make sense of. A buddy who already owns one and used the EUC World app was able to make it ride properly. But now that the settings are dialed in, it’s the best wheel I’ve ever rode.
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Posted 4 years ago
They’re very prompt and responsive to inquiries. They also go above and beyond to help people out. Great people!
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Posted 4 years ago
Picked up new king song 16xs. Super fast shipping from ewheels. Great first wheel. Learned to ride in two hours. Will definitely be adding more wheels to my collection in the future. You have yourself a returning customer here.
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Posted 4 years ago
I recently purchased the Pacer and it has been absolutely amazing. If you want a balanced combination of performance and casual riding, this is the one you want!!! EWheels is awesome to work with. They are easy to deal with a provide a lot of helpful tips. Everything from the purchase process right on down to the finalization of the order was about as smooth as you could ask for. If you're looking for a great scooter at a great price with excellent folks to help you, eWheels should be your only choice.
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Posted 4 years ago
ewheels is rated 4.9 based on 3,684 reviews