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ewheels Reviews

4.9 Rating 3,678 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,678 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 8th September 2025
Anonymous
ewheels 5 star review on 8th September 2025
Anonymous
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
943
Anonymous
Anonymous  // 01/01/2019
Very helpful and communicative company. Website has a lot of great info, and after I made my order, after the automatic emails came, I got a personally sent email with a lot of helpful info and links to videosabout getting started riding EUCs. Will definitely order my next wheel from them.
Helpful Report
Posted 10 months ago
I’ve ordered 2 wheels from Ewheels in the last 2.5 years and this company has been amazing. My first wheel was a KS 18XL and unfortunately (not because of Ewheels but because of the manufacturer) I had multiple issues with the 18XL but Ewheels customer service (Jason and Eric) were very professional and made sure to fix/replace any control boards/motor issues that were present and were able to get my 18XL back up and running again. My second purchase was this October and I ordered the Veteran Sherman L by Leaperkim. This thing is a TANK! Best wheel I’ve ever ridden and huge thanks to everyone at Ewheels for answering all my questions and concerns regarding this purchase. They are very knowledgeable about the EUC’s they sell. Delivery only took a week to get to my house and all items came in perfect condition. 100% recommend this company to anyone considering buying a PEV in the US. Thanks again guys!!
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Posted 10 months ago
I only buy my wheels from Ewheels. Wonderful service and always there when needed.
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Posted 10 months ago
Ewheels customer service is unbelievably good. These folks will respond to emails on the weekend, taking care to make sure everything is perfect with your wheel. Shipping is super fast, the wheel arrived intact.
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Posted 10 months ago
My wheel came sooner than expected and I was immediately greeted with valuable information from Jason upon ordering regarding the wheel. Jason was attentive and went above and beyond with any questions I had regarding my wheel. I will be ordering any future wheels I get from eWheels, top notch service!
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Posted 10 months ago
Ewheels has been terrefic to me, the support has been great, and I love the Begode products. My Extreme was my first, I just purchased a Falcon from friends and family, and I'm already looking to eWheels for what's next. Cheers...
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Posted 10 months ago
Great dealer! Fast shipping, my Sherman L unexpectedly came with a tubeless off-road tire, which is great! Small issue with condensation under my display, but customer service handled it quickly and sent me a new one. If you want the best EUC’s, and best customer service, Ewheels is a no brainer.
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Posted 10 months ago
Jason went above and beyond. Stop notch customer service. Helped me out before I even bought anything, which made me wanna buy something from them. Prices are a little higher but worth the customer service.
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Posted 10 months ago
Customer support has been great. I shopped around different companies and reddit reviews and I am impressed with their communcation and support.
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Posted 11 months ago
The eWheels team was very responsive when trying to troubleshoot issues I was having with my EUCs air shock. Eventually they sent out a brand new air shock for a reduced price. Their customer service is on another level. I've never exerienced anything quite like it. If you're trying to decide which dealer to purchase all things PEV, I wouldn't hesistate to go with eWheels. They're absolutely amazing!!
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Posted 11 months ago
From early inquiries to updates after placing an order, Jason proved completely on top of his game. His explanations and prompt replies to questions were more akin to a conversation than an email exchange. Shipping was fast with excellent communication. Definitely will order again.
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Posted 11 months ago
Best service. Best people. And the best wheels. Takes the mystry out of buying a wheel.
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Posted 11 months ago
Great service, order came quick!
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Posted 11 months ago
They helped us with QC issues and worked with us proficiently to resolve them. Much appreciated.
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Posted 11 months ago
Very professional and responsive.
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Posted 11 months ago
While I was lucky to place my new EUC order just a couple days before the new shipment arrived, the wheels were prepared and shipped immediately. I received notice they were shipped out the same day they arrived at EWheels on a Friday and I received it on the following Monday. This was followed up with a very informative instructional email on the wheel by Jason McNeil to insure my set up and operation of the new wheel was flawless. Like all my previous orders, this was a great experience and the technical support was well beyond my expectations. They even cared enough to warn me of the dangers of such a powerful machine. I have much respect for Jason and his crew at EWheels.com and appreciate all of their efforts to ensure my satisfaction.
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Posted 11 months ago
Purchased a wheel from a previous owner and crashed it. Luckily the previous owner sold me the wheel still under warranty. Ewheels guided me throughout the mailing process. Not only did they have my wheel back in under 14 days after receiving it, they also added a tire and repaired my trolley handle upon request. And the team sent Velcro I forgot to ask for. Amazing job.
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Posted 11 months ago
Very happy with my new euc. It arrived quickly and in perfect condition, works great! 👍
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Posted 11 months ago
Great customer service,a bit pricey but so is everyone. Great wheels. Thx ewheels.
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Posted 11 months ago
Great response time to my order, ordered on a Friday afternoon, had the wheel Monday (CA to CO). Good prices as well, and they were quick to respond to a "what's included" email. Will be purchasing my future wheels from eWheels!
Helpful Report
Posted 11 months ago
ewheels is rated 4.9 based on 3,678 reviews