eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,877 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first euc. For a first euc, the V11 has a steep learning curve, but I feel that it’s worth it in the long run. Setup was mostly easy but remember to turn your euc on first and allow everything to boot up before connecting to the app. The first firmware installed fine but the second firmware install kept failing. I’d go out and back in and it’d start back at the % it left off at but it was annoying to have to do this a dozen times. It finally installed though. If this is your first euc or first euc with suspension then my tip go you (and I’ve learned the hard way) is to start off without any air in the suspension. This will make it 100x easier to learn to start and stop it. Plus, if you’re riding in pavement or concrete you won’t notice much of a difference anyway. After 2 days my legs and ankles are beat up and bruised. But if I had started with no suspension I think I could have avoided some of it. Haven’t had it long enough to verify range and the fastest I’ve ridden is about 17 mph. I’ll update this in the future if there are any quality issues.”

Helpful Report

Posted 5 years ago

“I am a long time rider of most things electric. Mainly hoverboards,the guys at E Wheels let me know that I was in for a whole new thrill. Besides actually communicating with you before and after your purchase arrives, this is a true team of people that WANT to make sure it gets to you(the wheel) as fast as humanly possible and with as much info about everything you may ask. Evensome that you don't ask. Not only that, the video from E Wheels was by far the best I watched on learning how to ride my EUC. I was up on my EUC and freerolling in about 20 to 30 minutes and was able to cross an entire soccer field within an hour. TO ALL AND ANY NEW RIDERS With these guys in your corner you can't go wrong, THE THRILL IS ON, THANKS GOING OUT THE THE GUYS THAT HOOKED IT UP SO FAST William Grose and Drew Baughman.”

Helpful Report

Posted 5 years ago

“My Gotway Mten3 was delayed by more than a month, though I expect that eWheels has no control over how long shipments from China take. I will say that every inquiry I had regarding the shipment, payment, or other wheel-related questions were answered same-day, with helpful information by the eWheels staff.”

Helpful Report

Posted 5 years ago

“What can I really say about you guys ? Along with your English sense of humor you guys offer the best Customer service I have ever encountered I wish more companies were like you I feel like you guys have my back thank you !!!!”

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Posted 5 years ago

“Fast delivery, great scooter”

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Posted 5 years ago

“Wonderful people! Impeccable business practices. I Just bought my first wheel (KS S18) Amazing machine! It arrived in perfect condition, right on time. Unlocked and set up in”

Helpful Report

Posted 5 years ago

“customer service is easily the best part about ewheels. the communication is excellent and response is within 24 hrs.”

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Posted 5 years ago

“The site ewheels is excellent they email about every part of your purchase and Secure delivery. I am impressed with their professionalism and customer support. My ewheel came well packaged and was in perfect condition.”

Helpful Report

Posted 5 years ago

“The s18 performed as expected. Initially I find the side pads a little too firm when impacting the side of my calf.”

Helpful Report

Posted 5 years ago

“eWheels is definitely the best company to buy EUC from in U.S. as other people said. Running by Jason and his great team, everything is smooth - purchasing, shipping, and support. I have purchased two EUCs from them so far and will continue to do so.”

Helpful Report

Posted 5 years ago

“Order up with Ewheels for an easy process. They have absolutely the best customer service and are second to none.”

Helpful Report

Posted 5 years ago

“Well let's see. I'm a brand new rider so: eWheels is everywhere mentioned in the EUC web world. Website is clear and informative. All my email inquiries were responded in friendly and familiar ways. I was kept up to date by their emails about the arrival of China shipments. After I received my wheel and had newbie questions, they were great, and answered the phone w/o fuss or wait. So far my experience has been exemplary.”

Helpful Report

Posted 5 years ago

“It was a very smooth transition. I really like all the feedback I received on the status of the order.”

Helpful Report

Posted 5 years ago

“Ewheels Kept the customer informed with the status of merchandise. Product came very securely packaged. Product was excellent , just what I ordered. Well made, durable, and a great price.”

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Posted 5 years ago

“Best seller in US !!! very good technical support, I recommend it to everyone !!!”

Helpful Report

Posted 5 years ago

“Ordered a RS19 High Torque and a mTen3 84v black edition from eWheels and it was the best. Also love their power pads so much that when I got a monster pro from a local guy, i ordered their power pads despite having already purchased a set from the local guy. Good guys, excellent communication, this is how customer service and products sold, is done. None better than ewheels!”

Helpful Report

Posted 5 years ago

“Wonderful people - excellent customer support and the best brands of electric vehicles.”

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Posted 5 years ago

“This company is really the friendliest I have ever worked with. They've got a super reputation on the EUC forums, Facebook groups and my in-person riding group. Everyone knows they're the best. Their warranty and attitude inspires confidence in my ability to maintain my purchases and get my money's worth. I really can't say enough about how great they are.”

Helpful Report

Posted 5 years ago

“I'm from Canada and my S18 protecting cover arrived the very next day before 2 pm! Unbelievable!!! I will not hesitate to buy from you again. Thanks.”

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Posted 5 years ago

“Placed my order on a Sunday received my euc on Saturday (would have been friday if not for fedex) order was packaged well, will be ordering again soon.”

Helpful Report

Posted 5 years ago

eWheels is rated 4.9 based on 3,877 reviews