ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,663 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

934

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When my v11 arrived, I was quickly disappointed to discover it couldn't survive a bump. However, the champions at eWheels rose to the occasion by giving me options for repairs (self, send it back) at no cost (not even shipping!), and I had my wheel rolling in just a couple of days. On top of being fast, you've been professional, courteous, and even friendly. I'll be buying more from you in the future.”

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Posted 4 years ago

“Very responsive, appreciate the care for their customers, 5 out of 5 customer service and delivery times!”

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Posted 4 years ago

“Professional team, that is easy to communicate and pleasure to do business with.”

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Posted 4 years ago

“The Veteran Sherman is like if aliens studied humanity and made thier own wheel in an attempt to communicate with us. This wheel contains all the requisite pieces to surpass every advanced level wheel to baller level, like you're not even prepared for the level of baller you will be elevated to.”

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Posted 4 years ago

“The eWheels team is the best! I have purchased 3 wheels from eWheels and will never buy from anywhere else. Any time I've have a warranty issue the replacement is sent out before eWheels even received the bad item back! Their customer service is unmatched in this, or any industry!”

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Posted 4 years ago

“Excellent and prompt support. Only vender I would consider buying from.”

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Posted 4 years ago

“Very good buying process. Had some questions after I received my scooter and they were promptly answered.”

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Posted 4 years ago

“I placed an order with eWheels a little over 3 months ago for the back-ordered Veteran Sherman. I was surprised at how well I was alerted of the current status of the wheel's delivery. I contacted eWheels a few times along the way about various questions and concerns. I was pleasantly surprised at how quickly Jason and his team responded; even on a Sunday early morning! I admit I was a bit hesitant to order my EUC through eWheels as there are not very many places to obtain an EUC in the United States. However, not only did eWheels do an amazing job, but they were absolutely great during the entire purchasing experience. At some point in the near future I anticipate purchasing a second EUC (Shhhhh........don't tell my wife) and I will have absolutely no hesitation at all of buying from eWheels again. The level of support you receive with your purchases is great. Thank you eWheels!!!!”

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Posted 4 years ago

“I ordered a Kingsong s18 on the first of August 2020 Then I proceeded to what would be a very long wait. A couple of months later, I changed my mind and asked eWheels to swap s18 out for the Inmotion V11 as the s18 did not arrive after multiple delays. eWheels was very responsive to my request. I then went back into the long waiting game. The V11 arrived the day after Thanksgiving. Though is was an incredible long wait, I don't put the blame on eWheels. We are in a middle of a pandemic, Trump has a silly trade war, and there are supply chain issues. What could go wrong? I also appreciated the shipping updates. Especially when the s18 got recalled. Although I was disappointed, I would rather have a working wheel than dealing with production issues and getting them fixed.”

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Posted 4 years ago

“Absolutely phenomenal customer support. And I'm not just saying that because they asked me to write a review, because they did, lol. I got my inmotion v11 after 4-5 long months of waiting while.it was on backorder. They gave me multiple shipping status updates as time dragged on, and promptly answered my impatient emails while I waited, usually that same day. When my V11 arrived, I immediately lost one of my lower shock valves, totally my fault. They sent me a couple replacements free of charge, even though I asked to buy them. My trolley handle had an issue also, and they sent me a replacement trolley handle that same day as well. It hasn't arrived yet so I can't say that fixed the problem, but their phenomenally customer service really shined and left an excellent impression. Any future EUCs I buy will be through ewheels just because of my experience with them.”

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Posted 4 years ago

“Very responsive to my questions and shipped my V11 to me the second it came in. I'm very happy with the service they provided and my new EUC!”

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Posted 4 years ago

“This Veteran Sherman was the 4th wheel I've gotten from ewheels and the first 3 have been hastle free. For the Sherman though it just took alot of delays and anxiety for the wheel to get here but to no fault of ewheels. Amazing service. Every email was answered in like 10 minutes. The Sherman didn't come with the anticipated tire but again no fault to ewheels. All on veteran.”

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Posted 4 years ago

“E wheels sales and service is impeccable. Always professional and respond in a timely manner with answers to questions or issues. They really care about their customers. This is how you get repeat business. I can attest to that. Very satisfied.😊”

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Posted 4 years ago

“Love working with you wheels happy with all my previous purchases a little disappointed that the veteran Sherman came with a tire that wasn’t properly mounted but you win some you lose some”

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Posted 4 years ago

“I have purchased 3 wheels from Ewheels so far and plan to continue buying from them in the future. Customer service is consistently top notch!”

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Posted 4 years ago

“A HUGE THANK YOU to Jason and the EWheels team! Awesome customer service throughout the whole process. My V11 got here early and was able to fully charge and ride the first day! I have never rode an electric unicycle before so was not sure what to expect but had it down within a couple of hours and started enjoying right away. I've never had so much fun! The best purchase I've ever made! Already have 50 miles and plan another 30 today. Once again, thank you EWheels for everything! C.E. Grayson Jr”

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Posted 4 years ago

“Great service, quick responses, from the customer service experience, seems to be a good company.”

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Posted 4 years ago

“The best dealer in the US in my opinion. Cares about customer satisfaction and does what is needed to make sure that happens. Long standing member and supporter of the PEV community.”

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Posted 4 years ago

“Their customer support is amazing even with problems outside their controls I still got my euc in an amazing time frame. They always answered my questions explaining in detail and within 20 minutes. Will definitely use again.”

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Posted 4 years ago

“Excellent response and customer service. They exceeded my expectations!”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,663 reviews