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eWheels Reviews

4.9 Rating 3,802 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,802 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 19th January 2026
Anonymous
eWheels 5 star review on 13th January 2026
Rory Harris
eWheels 5 star review on 18th November 2025
Ryan Gross
953
Anonymous
Anonymous  // 01/01/2019
Well let's see. I'm a brand new rider so: eWheels is everywhere mentioned in the EUC web world. Website is clear and informative. All my email inquiries were responded in friendly and familiar ways. I was kept up to date by their emails about the arrival of China shipments. After I received my wheel and had newbie questions, they were great, and answered the phone w/o fuss or wait. So far my experience has been exemplary.
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Posted 4 years ago
It was a very smooth transition. I really like all the feedback I received on the status of the order.
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Posted 4 years ago
Ewheels Kept the customer informed with the status of merchandise. Product came very securely packaged. Product was excellent , just what I ordered. Well made, durable, and a great price.
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Posted 4 years ago
Best seller in US !!! very good technical support, I recommend it to everyone !!!
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Posted 4 years ago
Ordered a RS19 High Torque and a mTen3 84v black edition from eWheels and it was the best. Also love their power pads so much that when I got a monster pro from a local guy, i ordered their power pads despite having already purchased a set from the local guy. Good guys, excellent communication, this is how customer service and products sold, is done. None better than ewheels!
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Posted 4 years ago
Wonderful people - excellent customer support and the best brands of electric vehicles.
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Posted 4 years ago
This company is really the friendliest I have ever worked with. They've got a super reputation on the EUC forums, Facebook groups and my in-person riding group. Everyone knows they're the best. Their warranty and attitude inspires confidence in my ability to maintain my purchases and get my money's worth. I really can't say enough about how great they are.
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Posted 4 years ago
I'm from Canada and my S18 protecting cover arrived the very next day before 2 pm! Unbelievable!!! I will not hesitate to buy from you again. Thanks.
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Posted 4 years ago
Placed my order on a Sunday received my euc on Saturday (would have been friday if not for fedex) order was packaged well, will be ordering again soon.
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Posted 4 years ago
Quick delivery and safe receipt of my GT 2019 escooter. Great fun!
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Posted 4 years ago
Friendly and prompt response to all of my questions. Very happy with service.
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Posted 4 years ago
I started riding an EUC a couple months ago and have bought a total of 3 electric unicycles from Ewheels, plus some accessories. Their customer support and service has been nothing but stellar. They are very quick to respond to your emails. I needed a wheel within a few days, placed the order, and it was at my residence within 2 days. I’m not saying this will always happen; however, they have been very attentive to my needs with every order. Five stars and would highly recommend.
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Posted 4 years ago
Super easy to navigate. And people seem to refer to this site the most so i trusted . Very satisfied
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Posted 4 years ago
Responsive and quick to answer to my questions on email. Good company practices to keep the customer satisfied.
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Posted 4 years ago
The Ewheels team gave an awesome scooter purchasing experience. Wonderful communications throughout the pre, mid, and after sales process. Jason and William were extremely quick responding any questions and requests I had, and made sure everything was in place after the product was received. They went out of their way to arrange putting the ETWOW GT in my hands within 8 hours after ordering online. That's a first! That's what they aim to do, give buyers confidence through top level service, carry highest quality products, and offer peace of mind knowing they will be there if any issues were to arise. Extremely happy with the purchase, Thank you eWheels!
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Posted 4 years ago
VERY quick to get back to me which is why I want with you guys.william is DA man.great communication and knowledgeable.will be getting the phaeton OR 11X????🤔mmmmmm?.guys better sway me lol.both pretty close to each other specs and performance wise.ok.gotta go ride.youtube videos coming in a day or two.also sent a customer your way I met at the gastation.he saw it was like😮👍whoooooo be in touch soon.thanks guys.AWESOME.👍😎.e scooter steve.
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Posted 4 years ago
ewheels has been good to date. Good communication on delivery and scooter arrived quickly and in good shape
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Posted 4 years ago
I purchased a TW Swift as my first escooter and boy do I love it. Of course you're always going to want a faster and faster scooter, but for my budget this was a perfect choice. It being in the T8 line, the Swift is by far the best choice in the line. The extra font brake is a no brainers for why I went with the Swift. I already have over 1000 miles on it and I honestly haven't been babying it. Its survived my abuse in nyc streets and keeps going. In the 1000 miles the only maintenance I've had is 1 flat tire. That's it. Aside from the scooter, the customer support from eWheels is top notch.
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Posted 4 years ago
Great service and friendly. Just what I expect of a reliable retailer.
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Posted 4 years ago
I honestly have had nothing short of an amazing experience dealing with Ewheels. Jason and his team have been extremely helpful, attentive, informative and fast when it come to responding to e-mails. They have made my first EUC buying experience absolutely pleasant and can’t imagine buying from anyone else! Thanks ewheels! Keep up the great work!
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Posted 4 years ago
eWheels is rated 4.9 based on 3,802 reviews