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ewheels Reviews

4.9 Rating 3,653 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,653 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
Deciding to find an e-scooter was quite the challenge. I stumbled upon eWheels by accident as I was looking into the Vsette 10+. The product description with videos and reviews made it simple to know that I found the right investment based on my daily commuting needs. The website was simple and easy to navigate with the payment option was smooth as silk. I was later surprised to know that additional support was extended even before my e-scooter arrived. I was offered the how-to manual to get accustomed to my new purchase as well as a supporting rapid charger which even included a discount that was not delayed as soon as I ordered it. The follow-up emails with tracking were exceptional and they made me feel really good about my purchase. I am grateful that ewheels not only stands behind the product but encourages education on the product with support to boot. There was a slight hiccup with tracking as Fed-Ex advised it would arrive early, however it arrived as promised on the original date of anticpation and the same evening my rapid charger arrived. It was quite refreshing and super easy to do business with. Thank you for being prompt and informative. It's very much appreciated
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Posted 3 years ago
Fast order processing and turnaround. Ordered on Sunday night and they shipped it out Monday. I got it Friday. Also very quick to respond to emails!
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Posted 3 years ago
Excellent communication during the purchase and shipping of my V8S. I would highly recommend eWheels.
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Posted 3 years ago
The best costumer service you'll find anywhere; Jason and the whole crew have gone above and beyond to help me with issues and inquiries I've had. Unless something changes, I'll buy all of my wheels exclusively from ewheels.com.
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Posted 3 years ago
Very fast shipping and good communication. Product came as described.
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Posted 3 years ago
Very satisfied with your customer service. That's why I came back to buy another scooter from ewheels. Jason and William at your Arizona facility are worth every penny thier paid and more.
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Posted 3 years ago
Fast shipping and delivery so happy! Thanks EWHEELS!!!!!
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Posted 3 years ago
I ordered the wrong Kingsong unicycle for my weight and caught the issue. I contacted your site and William immediately contacted me and corrected my issue and upgraded my order to the correct unicycle. He such a professional and courteous assured me everything was going to be okay. He got my order out same day. I am a customer for life with e-wheels because of William. This is my second wheel from your site. My son loves his too. Thank you ........Bobby
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Posted 3 years ago
Amazing customer service! Amazing quality euc’s so Ewheels is where I get mine from everytime! These guys go above and beyond :)
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Posted 3 years ago
Very quick and very helpful.
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Posted 3 years ago
I never thought you guys would respond promptly to concerns experienced by customers who bought your products but I'm extremely appreciative of your prompt response. keep it up guys.
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Posted 3 years ago
Excellent service and support. Kudos to Jason and William on their support and communication.
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Posted 3 years ago
This is my 1st time using the company. Shipping and processing was fast, especially considering other companies shipping problems are taking up to 3 months. The mten3 is nice so far. Aparently a beginner should have started with a 16 inch wheel yet my budget and needs worked out beter with the mten3. Still learning but I am making progress. Hopefully I can be profitient enough to get a faster wheel. I had trouble with the start procedure and I was emailed within a day to silve the issue. I thought it was on but it was not. More instructions or clearer more indepth instructions would be handy. Had to feel my way around in the dark so to speak. The calibrating for a level start place had no coverage in instructions. I figured it out but proper instructions would have saved me a headache or 2. Not ewheels fault just letting you know what could have made it more clear for beginer riders. I do look forward to buying more devices in the future. A wide selection of etransport, very fun to browse around. May your busines thrive so we can put a real dent in polution. Not just fake regulations that do no help to the environment and just screw us out of our money.
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Posted 3 years ago
EWheels has the Best customer service of any EUC dealer they actually care about there customer's!
ewheels 5 star review on 28th April 2022
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Posted 3 years ago
Smooth transaction, very fast shipping, and the scooter is great!
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Posted 3 years ago
Ewheels has always been my ‘GO TO’ distributor for my EUCs and parts since 2016. Top notch in both customer service and support. Jason continues to enhance the quality of his OEM wheels beyond the manufacturer’s specs to ensure maximum safety and reliability for his customers.
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Posted 3 years ago
This EUC is amazing and shipped on schedule!
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Posted 3 years ago
I couldn’t have asked for a better experience in buying my first EUC from eWheels. Jason was responsive and helpful throughout the process and really made the experience special for me. The website gave me all the information I needed to make an informed decision about which wheel to buy, purchasing was easy, and shipping was fast. I highly recommend doing business with eWheels!
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Posted 3 years ago
Genuinely the best place to order a PEV. Great communication throughout the purchase process, the shipping process, and a few repair processes (all on my fault). Gave great advice on how to self-repair and provided parts quickly. Just order here. Jason is awesome.
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Posted 3 years ago
Bought a VSett 10+ and it arrived in perfect condition! There was one delivery problem where I was sent an EUC incorrectly and had to return it before they were able to send me the VSett 10+ so there were delivery delays of a few days due to that. But otherwise, no problems. Great and timely communication via email answering any question I had. Would buy from them again. Currently eyeing a steering damper from ewheels and interested in the VSett seat when it comes out.
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Posted 3 years ago
ewheels is rated 4.9 based on 3,653 reviews