eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,801 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty much the entire EUC community knows eWheels has great, personal customer service. eWheels also has a focus on safety, and has made a pattern of working with multiple manufacturers to use safer battery options. I will never buy an EUC from anyone else. For things they have in stock, shipping is quick and affordable. My EUC has had age-related problems (almost 6000 miles, often trails) and they've provided helpful support and discounts to keep it running well. I can't think of any other company that is this invested in post-sale support. But they aren't without their drawbacks. The website needs some modernization. And while I appreciate that they don't want to spam their customers with emails, I'm on the edge of my seat waiting for my EUC and would love more frequent updates. They are facing major delays due to their battery changes and the after-effects of the 2021 back-ups at the LA port and port customs. It's hard to fault eWheels, but if preorder speed is more important than customer service and safety, eWheels has not been quick with any of my 3 EUC preorders.”

Helpful Report

Posted 3 years ago

“Great company! Shipping was prompt and fast. Got my wheel (KS16S) in good functioning order and it’s been running great ever since. They are also quick to respond to emails and very informative if you have product questions.”

eWheels 5 star review on 29th August 2022

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Posted 3 years ago

“The ewheels team is always pleasant to interact with. Whether it's asking questions or making changes to orders, they are professional, helpful, quick to respond and considerate.”

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Posted 3 years ago

“Ewheels is reliable informative with their customers best interest in mind. Make me feel like a family member. When I need help they’re there”

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Posted 3 years ago

“EWheels has gone above and beyond to provide after market service to the electric unicycles I’ve purchased. From my experience, they have quick and very helpful responses to email inquiries and have never hesitated to solve a problem or question I had. I am happy to recommend eWheels to anyone looking for a reputable and respected distributor for all things personal electric vehicle (PEV).”

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Posted 3 years ago

“Have made multiple purchases over the last few years with Ewheels. Always on point, great communication, will work out any issues you might have. Great company and have no problem giving my continued support.”

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Posted 3 years ago

“Amazing customer support they go the extra mile for safety.”

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Posted 3 years ago

“Good new item A1”

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Posted 3 years ago

“PreOrdered a V12 and they were very responsive to emails, keeping me up to date on the delivery status from China to CA coast to my house. They answered all questions promptly. I do not know how they could have improved the buying experience. Thank you Ewheels!”

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Posted 3 years ago

“Excellent seller, fast shipping, great prices, good inventory!”

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Posted 3 years ago

“Easy purchase quick shipping”

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Posted 3 years ago

“Awesome customer service.”

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Posted 3 years ago

“I appreciate how they had stock available”

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Posted 3 years ago

“Ewheels is always excellent. Great service. Super fast. No complaints at all.”

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Posted 3 years ago

“Package arrived on time and package well. Shout out to jason !! Thanks ✌🏾”

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Posted 3 years ago

“Yes the costumer service is excellent and I love my EX-N that I bought from you guys! I enjoy riding it to my job everyday and everywhere I go! The machine never have any problems I’m really happy with my purchase.For sure I gonna buy my next wheel on eWheels. Thank you!”

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Posted 3 years ago

“Bought 2 wheels so far and will get back for more.”

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Posted 3 years ago

“Always there for me, prompt and professional!”

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Posted 3 years ago

“Great service, quick shipping and they followed up with me to let me know about the adhesive issue with the pads which was easily solved. Thanks eWheels!”

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Posted 3 years ago

“Quick shipping! Would buy from ewheels again.”

Helpful Report

Posted 3 years ago

eWheels is rated 4.9 based on 3,801 reviews