eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,801 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eWheela is the only place I would ever buy an EUC from. I’ve purchased 3 wheels from Jason, and any time I’ve had an issue he’s gone above and beyond to help me out. He continues to support his wheels and customers beyond just the warranty period, and really cares about taking care of his customers. I really can’t recommend them enough. Here’s a cool pic of my most recent purchase from them, my trusty V11.”

eWheels 5 star review on 18th October 2022

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Posted 3 years ago

“Excellent Products And customer service”

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Posted 3 years ago

“eWheels is exceptional! Real customer service. They gave me great advice prior to my purchase, and followed up with my concerns until the were sure I was completely satisfied. Love these guys and highly recommend them.”

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Posted 3 years ago

“Best price I could find for these. Arrived fairly early with all the parts. I've installed them and they've been a nice edition for my Inmotion v12. A thing to note, however, and it's probably Inmotions fault, these pedals originally were marketed for the V11 even tho they say you can use them with the v12. So the included spacers are set for the v11 only. The spacers in this kit don't work with the v12. There is too much play. If you get these for a v12, you'll need to find thicker spacers. Or take one of the old v12 spacers and file/sand it down until it fits with included spacers. So I have 2 spacers on the rear heel end of my pedals and one on the front toe end. I may swap them.”

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Posted 3 years ago

“This was my first experience buying an euc and it was very pleasant. The customer support team is very responsive and professional.”

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Posted 3 years ago

“Superb customer service from start to finish!”

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Posted 3 years ago

“I ordered the inmotion v12 and it was delivered in a timely manner. The wheel was in great condition and has been an amazing wheel. I had one issue with the wheel, but it was resolved quickly with the help of customer service. The eWheels team answers concerns quickly through email. I will be ordering more wheels in the future from them!”

eWheels 5 star review on 17th October 2022

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Posted 3 years ago

“I ordered an Inmotion V11 on August 17 along with pedals and pads. On October 5, I ordered a seat, after watching YouTube videos of people seated ring on a V11. I asked if it could be sent along with the rest of the order, thinking that it would all be delivered in another month. To my surprise, it was sent out the next day and arrived one day later! All three accessories were in the same box and E-Wheels refunded my delivery fee for the seat! This is a much better service than I expected. Thank you, E-Wheels.”

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Posted 3 years ago

“EWheels provides excellent, accurate and reliable services. My order was easy to place, well packaged and arrived quickly and safely. EWheels provides good communication about orders and shipping together with a great inventory, even in this time of supply chain woes. The site provides many useful articles. I will certainly use them for my next wheel purchase as well as for some accessories for my most recent purchase. Thanks guys!”

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Posted 3 years ago

“Best company and employees ever! They do a really good job of taking care of their customers, and they get back to you really quick!”

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Posted 3 years ago

“This is my 2nd purchase from ewheels. My first purchase was the Sherman V2 EUC. Top quality customer service. No song. No dance. Just the facts. If they can't do something, they're upfront. If you want the handholding no problem. If you just want to click, click, click, and done. There's that also. For those purchasing these E-products, you need this type of retailer to back you up not screw you. I'll be back to purchase my Sherman-S.”

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Posted 3 years ago

“I came to ewheels because I wanted to upgrade the pedals on my v11, they had a cheaper price than Amazon, including shipping and I had heard great reviews about them, so it was a no brainer to make a purchase. The process was really simple, and I got my new pedals really quickly.”

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Posted 3 years ago

“eWheels is a class act all the way and future euc purchases will be with them. The beg/nik+ is my first wheel and after about 100 miles as a first time rider I feel comfortable/confident enough to commute to work and run errands around Chicago.”

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Posted 3 years ago

“The service is great. I've always had prompt and great responses to ANY questions I've had concerning EUCs. I've purchased two wheels from EWheels, and I bought one from a friend, who bought it from EWheels. I ordered two more from them, even though they had the wheels I wanted were on another website. I ordered two sets of honey comb pedals and they called me to ensure I didn't order two sets thinking that only one came in each package; good looking out guys. Keep up the great work.”

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Posted 3 years ago

“Customer service here is awesome. The folks at eWheels do care about the customer which is important when you are spending a lot of money on fun toys! Any issues I have had, or questions I have had have been promptly handled and answered. The issues I have had are very minor and were immediately taken care of. Shipping times are great and the Vsett scooters I ordered (9 and 10+) have been awesome so far. All of my communication with the company has been via email and 90% of the responses come back within an hour, sometimes a little more.”

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Posted 3 years ago

“Ewheels has been very good to me. Quick email response times whenever I have questions, had given me multiple prior-customer shipping discounts, and has a fantastic track record for warranty support.”

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Posted 3 years ago

“This is my third purchase from ewheels. The guys are really good. They ship the product fast. If anything goes wrong , they take very good care of the customer. For this last purchase the wheel was available on Amazon Marketplace for 100 dollars less, but I gladly went with ewheels store, knowing that I can count on a great customer service and support. Thank you Jason and the team!”

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Posted 3 years ago

“I bought my s18 from ewheels in 2022. I am so glad I bought it from ewheels. The questions were answered quickly. When I had trouble with a control board (my fault) they reaches to kingsong on my behalf and offered to send in a replacement. My next euc will also be an ewheels purchase. BTW The molicel version is a beast.”

eWheels 5 star review on 22nd September 2022

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Posted 3 years ago

“The weight, portability, speed is why I purchased the ETwow GT SE. eWheels CS is very good. they did not ship something with my scooter and when I messaged them, they got back to me within 24hours on a weekend and sent the missing product. Theyre very personable. Would purchase from them again”

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Posted 3 years ago

“Every business has occasional mishaps. But the one thing I can definitely say about Ewheels is how willing they are to do right by the customer. Have multiple transactions and I’m very satisfied with their fast response and shipping times. Would definitely recommend.”

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Posted 3 years ago

eWheels is rated 4.9 based on 3,801 reviews