Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,763 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,763 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 19th January 2026
Anonymous
ewheels 5 star review on 13th January 2026
Rory Harris
ewheels 5 star review on 18th November 2025
Ryan Gross
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 15th October 2025
Paul Gail
ewheels 5 star review on 9th October 2025
Sasha Dolgov
949
Anonymous
Anonymous  // 01/01/2019
The response time of the eWheels team is top notch!
Helpful Report
Posted 3 years ago
I have been an eWheels customer since inception, and always received top notch advice and support. Recently, I purchased another EU, a Veteran ShermanMax. As always, I received immediate responses to my inquiries, sales support, and after sale support. eWheels kept me updated on shipping status, and after shipping damage was noted, immediately addressed the damage with incredibly fast replacement parts. Support, bar none, is the best in the industry. eWheels is *the* place to purchase a wheel because of their dedication to providing the best possible products, which includes eWheels specific upgrades addressing OEM shortcomings. Summarily, do not rely on price comparisons alone - *if* eWheels is a few bucks more, there is a reason or reasons. Excluding initial hardware upgrades, their after sales support, warranty repairs (never needed in my case,) and parts inventory, along with expertise in everything related to PEVs, positively and substantially offsets the price difference. This company is a jewel in the jungle of electric vehicles, and deserving of your business. I am not affiliated with, compensated by, or otherwise biased in this review, other than relaying my personal experience with Jason and his company, over the past six or seven years now.
Helpful Report
Posted 3 years ago
Fast delivery, even faster repair parts delivery. Got my v12 ht, and maybe my fault had valve stem damage, eWheels sent2 tubes and had them several days later. On my 2nd day of euc riding. Made it about 15 miles in grass on disc golf course this evening. Way easier than people make it sound.
ewheels 5 star review on 29th June 2022
Helpful Report
Posted 3 years ago
Great service and help from a wonderful company. Always enjoy my interactions with Jason & team.
Helpful Report
Posted 3 years ago
Prompt , friendly , understanding- willing to communicate over and above what would be considered “premier” in terms of service.
ewheels 5 star review on 27th June 2022 ewheels 5 star review on 27th June 2022
Helpful Report
Posted 3 years ago
Great pedals, fast shipping! Thanks!
Helpful Report
Posted 3 years ago
Christmas service was very helpful.
Helpful Report
Posted 3 years ago
EWheels was nothing short of amazing with their customer service, response time, transparency and dedication to the customer. I bought a Begode RS19 HS and they upgraded my battery to the safer version, upgraded pedals and a spare core since they determined the OEM version was unsat. I’ve had my wheel for 2 months now and been loving it. Absolutely recommend using them. Here’s a video of me enjoying my new wheel yesterday just south of Santa Barbara in California. https://youtu.be/fI0t2IKZl-I
ewheels 5 star review on 24th June 2022 ewheels 5 star review on 24th June 2022 ewheels 5 star review on 24th June 2022
Helpful Report
Posted 3 years ago
Very responsive and the wheel is amazing definitely getting my next one from you guys
Helpful Report
Posted 3 years ago
Staffs are super friendly to help with my special orders and provide all available options, it is great shopping experience with ewheels.
ewheels 5 star review on 24th June 2022 ewheels 5 star review on 24th June 2022
Helpful Report
Posted 3 years ago
Excellent Company to work with. Fast shipping and quick response to any questions asked; definitely going to keep supporting the company.
Helpful Report
Posted 3 years ago
Super fast shipping and very competitive pricing
Helpful Report
Posted 3 years ago
First-time user here. eWheels is exceptionally responsive and informative, shipping is fast. No complaints.
Helpful Report
Posted 3 years ago
So excited to finally have my Inmotion V12 HT! Is just as fun and as good as all the reviews say. Thank you to EWheels for helping me get my wheel.
Helpful Report
Posted 3 years ago
Amazing customer service, very quick response times and Jason will take care of you right away. Great trustworthy company.
ewheels 5 star review on 23rd June 2022
Helpful Report
Posted 3 years ago
Wheel came within a week. Everything worked well. Definitely would buy from again. Item was shipped out right away!
ewheels 5 star review on 22nd June 2022
Helpful Report
Posted 3 years ago
Jason was a great resource to talk to. Helped me out when I decided to switch the wheels I was ordering.
Helpful Report
Posted 3 years ago
I was have a problem with my V11 and ewheels team help me very well I feel safe to spend my money here It’s a great experience 👍🏻 Thank you Jason for your support
Helpful Report
Posted 3 years ago
eWheels got my EX.N HT out to me very fast and gave me great customer service!
Helpful Report
Posted 3 years ago
Jason and The e-wheels team, we're great with updates and responses to all my questions as I pre-ordered the V12 HT, and accessories. I will continue to support their shop as I continue on my EUC journey. I'm very happy with my purchases so far especially because I know they stand by their warranties.
ewheels 5 star review on 20th June 2022
Helpful Report
Posted 3 years ago
ewheels is rated 4.9 based on 3,763 reviews