eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,876 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

Write Your review

Tell us how eWheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

956

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First experience ordering from Ewheels. I ordered my first EUC on a Friday morning. It shipped out that afternoon and I had it by Tuesday. I definately will be ordering from you again.”

Helpful Report

Posted 3 years ago

“My new Bronco Extreme arrived 2 days earlier then promised Flawless rite out of the box Prompt reply to my questions I recommend Ewheels to anyone in the market for a pev Jason and his team will def take care of you . Refreshing to see such a big company like Ewheels handling business and treating there customers like there a mom & pop store. Thankyou Ewheels”

eWheels 5 star review on 2nd September 2022

Helpful Report

Posted 3 years ago

“Great Service and Customer Support. Quick to ship and answer questions before and after purchase. Its worth going through a retailer to have the assurance that you will have some support on your expensive purchase if something were to go wrong. I don't make all my purchases through ewheels, but its one of the first places I check when Im looking to buy something EUC related.”

Helpful Report

Posted 3 years ago

“Wheel arrived with leak in inner tube. Did not get to enjoy my purchase. The team at Ewheels made it right and gave me a full refund since I did not ride the wheel. Thank you for good customer service.”

Helpful Report

Posted 3 years ago

“I NEVER write reviews but I felt compelled to for eWheels. I'm relatively new to the EUC world(about 1 yr.)but once I got interested I knew I'd be hooked so I did my research on wheels & sellers, eWheels stood out in reviews. I purchased my V11 from them which was on back order, they kept in touch & updated shipments, answered almost immediately every time I emailed, answered every question I had every time, I had my cooling fan go out after a good tumble & they immediately sent me a new fan with instructional video to replace it, EZ/PZ. I just purchased my wife the V8F & paid for faster shipping, Literally had it the very next day even tho the eta was 3 days! I've mostly dealt with Eric & Jason. My 3rd wheel from them is already on order, I'll ALWAYS buy from these guys! Billy W.-”

Helpful Report

Posted 3 years ago

“Really fast shipping, got 3 days after ordering.. I think its the best charger available, shows you all the information so no guessing on when your battery will be done.”

Helpful Report

Posted 3 years ago

“eWheels was amazing throughout the whole process of me trying to decide which wheel to get. I'm very new to the EUC sport and am somewhat of a heavy guy, so I had no idea which wheel was right for me. Through literally 40 emails or so, eWheels held my hand throughout the whole process, answered every single email within the same hour of being sent, and even add some extra free gear within the shipping box as a gift. I will purchase all future EUC's through eWheels from now on.”

Helpful Report

Posted 3 years ago

“Smooth ordering process, great customer service, friendly and knowledgeable team!”

eWheels 5 star review on 30th August 2022

Helpful Report

Posted 3 years ago

“I just recently purchased a King Song 16XS EUC from eWheels. I honestly can report that it was one of the best/smoothest transactions I have ever made with an online company. I was happy to see an email response right away confirming my order and thrilled when I received notice that the wheel was shipped that afternoon!! 3 days later right on time, my new wheel arrived in perfect condition. I also received a "Getting Started" memo from them giving tips on how to learn safely and achieve the best success. I am certain after I learn how to ride and am ready to upgrade, I will be making that purchase from eWheels! Thank you eWheels!!!!!”

Helpful Report

Posted 3 years ago

“I’ll start off by saying it’s one of the best companies hands-down that I’ve ever had the pleasure to do business with. when I first started gliding I Purchased my Tesla from ewheels great customer service fast delivery top-notch everything, then I upgraded last year and got my veteran Sherman from E wheels again nothing short of the first experience with this company great customer service amazing timing on their shipments..Anytime I have a question I email them and Eric, Jason or any staff member reply immediately..they’re very helpful they’re always there to give you hints technical support by phone or email and as always great choice of wheels that they have to select from. I’ve just pre-ordered my imotion V 13 from them And as long as I can glide and ride I will continue to do business with eWheels. Stay safe out there everyone.. @wheel_mob P.s. let’s not forget they give wrist guards for free 😎”

eWheels 5 star review on 29th August 2022

Helpful Report

Posted 3 years ago

“Great experience with ewheels. Purchased a 16xs and having a great time. Will definitely be getting a bigger wheel soon.”

Helpful Report

Posted 3 years ago

“Pretty much the entire EUC community knows eWheels has great, personal customer service. eWheels also has a focus on safety, and has made a pattern of working with multiple manufacturers to use safer battery options. I will never buy an EUC from anyone else. For things they have in stock, shipping is quick and affordable. My EUC has had age-related problems (almost 6000 miles, often trails) and they've provided helpful support and discounts to keep it running well. I can't think of any other company that is this invested in post-sale support. But they aren't without their drawbacks. The website needs some modernization. And while I appreciate that they don't want to spam their customers with emails, I'm on the edge of my seat waiting for my EUC and would love more frequent updates. They are facing major delays due to their battery changes and the after-effects of the 2021 back-ups at the LA port and port customs. It's hard to fault eWheels, but if preorder speed is more important than customer service and safety, eWheels has not been quick with any of my 3 EUC preorders.”

Helpful Report

Posted 3 years ago

“Great company! Shipping was prompt and fast. Got my wheel (KS16S) in good functioning order and it’s been running great ever since. They are also quick to respond to emails and very informative if you have product questions.”

Helpful Report

Posted 3 years ago

“The ewheels team is always pleasant to interact with. Whether it's asking questions or making changes to orders, they are professional, helpful, quick to respond and considerate.”

Helpful Report

Posted 3 years ago

“Ewheels is reliable informative with their customers best interest in mind. Make me feel like a family member. When I need help they’re there”

Helpful Report

Posted 3 years ago

“EWheels has gone above and beyond to provide after market service to the electric unicycles I’ve purchased. From my experience, they have quick and very helpful responses to email inquiries and have never hesitated to solve a problem or question I had. I am happy to recommend eWheels to anyone looking for a reputable and respected distributor for all things personal electric vehicle (PEV).”

Helpful Report

Posted 3 years ago

“Have made multiple purchases over the last few years with Ewheels. Always on point, great communication, will work out any issues you might have. Great company and have no problem giving my continued support.”

Helpful Report

Posted 3 years ago

“Amazing customer support they go the extra mile for safety.”

Helpful Report

Posted 3 years ago

“Good new item A1”

Helpful Report

Posted 3 years ago

“PreOrdered a V12 and they were very responsive to emails, keeping me up to date on the delivery status from China to CA coast to my house. They answered all questions promptly. I do not know how they could have improved the buying experience. Thank you Ewheels!”

Helpful Report

Posted 3 years ago

eWheels is rated 4.9 based on 3,876 reviews