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ewheels Reviews

4.9 Rating 3,766 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,766 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 19th January 2026
Anonymous
ewheels 5 star review on 13th January 2026
Rory Harris
ewheels 5 star review on 18th November 2025
Ryan Gross
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 15th October 2025
Paul Gail
ewheels 5 star review on 9th October 2025
Sasha Dolgov
949
Anonymous
Anonymous  // 01/01/2019
Fast shipping, easy experience! No problems here.
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Posted 5 years ago
eWheels a un service très très rapide et le Service client est excellent! J'adore faire affaire avec eux👍
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Posted 5 years ago
EWheels is awesome, their customer support and care for their brand/products is why it's worth going with them 100% of the time. Sure you can probably find the same wheel cheaper from some no name online seller/alibaba/etc, but do you really wanna chance getting a dud and having no support? This is a niche hobby and unfortunately the quality control isn't always the best, I had the misfortune of receiving a 100v Nik+ that had some issues but ewheels helped me quickly diagnose and ultimately replace the wheel. Glad I spent a little extra and had a reputable source to work with rather than being left with a dud wheel and out $2k!
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Posted 5 years ago
I purchased a King Song 16x. I looked at other dealers and found eWheels to be the most talked about as far as their excellent reputation. I had question prior to and after my purchase. These were answered in a very timely manner. Would I purchase from eWheels again? Most definitely. I am 68 years old and overweight, my progress learning to ride is slow using U-Strides 12 step program. If you are in doubt about getting an EUC, just do it, eWheels will treat you right.
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Posted 5 years ago
Ewheels has catered to me even prior to when my Turbowheel Lightning + arrived! They have discounted accessories for me while I waited and have kept me up to date when my scooter will arrive. Instant response to any questions or concerns! Fantastic customer service! I see a V11 in my future very soon! Thanks guys!
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Posted 5 years ago
eWheels is great!
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Posted 5 years ago
Great company! Very quick to respond to emails & make adjustments to orders. Always felt taken care of & honored as a customer.
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Posted 5 years ago
Everything has been good so far. Im like 220lbs and the E twow gt carries me just fine. The only thing I'd knock it for is that it's almost too torquey. I know its a good thing for us wild people, but my girl has a hard time wrangling it in some times. Maybe have a setting that would gradually increase the torque. (I know you can do this with the trigger, but still). Anyway, it's great. Fast, strong, portable, solid tires, and shocks. The best everyday scoots-ster
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Posted 5 years ago
Absolutely perfect from start to now. Incredible response time compared to other companies I’ve dealt with. Excellent attention to detail, ULTRA fast free shipping from Ca to Ma in 5 days! Unreal you guys are the best.. communication is top shelf too. Thank you!
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Posted 5 years ago
Replacement pads for my KS16x. They worked great. Just as good as the originals.
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Posted 5 years ago
Excellent product. Fast shipping. Great customer service. Will be back for more purchases!
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Posted 5 years ago
Best place to buy EUC great customer service
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Posted 5 years ago
I originally purchased my Kingsong 16S from eWheels. Great product and even better customer service! Can’t wait to get the S18, I need to perfect my riding skills first. I’m ordering a Turbowheel Lightning today for the wife.
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Posted 5 years ago
Always answers my questions when I have them. Make the process very smooth
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Posted 5 years ago
Great service but I’m not a good email guy I wish there was a phone number to actually talk to someone
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Posted 5 years ago
Item arrived as promised. I had some questions about the EUC and quickly got a call back and a response email. Would gladly do business again.
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Posted 5 years ago
eWheels is the obvious choice!
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Posted 5 years ago
No complain at all. Jason was quick in responding to my inquiry and the delivery was very quick. This is my first wheel and I have a deposit on another. After an hour of practice Im able to go 25 to 30 feet. Ive got a ways to go but I can already tell mastering this will be a real joy.
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Posted 5 years ago
I purchased the E-TWOW GT scooter. It came quickly and was in perfect condition. Items of note: 1. The instructions are not complete. They do not tell you how to change into miles and Mph. 2. The instructions do not tell you how to get your unit out of instant throttle mode which it seemed to default to when I switched to Imperial settings. Note-* - Search Youtube to find out how to change the settings above. Now the Pros... 1. This damned scooter is frigin fast! It is my second scooter. The first one only went about 15mph max. This one reads 26mph (actual 24mph with gps) and in a straight line is sweet, but traveling down a skinny sidewalk with whoops around trees is scarry. 2. There are some reviews where people complain that the regererative braking isnt strong enough. Well I'm here to tell you that at full speed you can almost throw yourself over the handlbars if you press the brakes to full down. I is almost too much brakes. I purchased the 2019 version (no drum brake and no kickstand) becuase it saves 4 lbs and absoultely no need for them. It stand straight up by itself when the front end is released. Rear drub brake will just slide down the road if squeezed hard due to the hard rubber tire. Well worth the money!!! I hope this helps.
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Posted 5 years ago
entrega oque promete... bom produto... bom atendimento... (delivery what promises ... good product ... good service ...)
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Posted 5 years ago
ewheels is rated 4.9 based on 3,766 reviews