eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,803 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast shipment. Good to have the fragile sticker on the box.”

Helpful Report

Posted 5 years ago

“Extremely happy with the purchase. Your team was helpful to make a decision which would be the right wheel for my daughter. The King Song is a big upgrade to the Ninebot A1. Not only is it a lot faster, it feels way more stable and stronger. Great range for day to day cruising. It really provides a fantastic opportunity to explore a hilly neighborhood, giving a feeling of independency and freedom. After using it now daily since almost 3 months the ewheel performs well and without any problems. Thanks EWHEEL for your great customer service and and inspiring and informative website!”

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Posted 5 years ago

“The customer service with this company is excellent! We had problems and they were able to solve them immediately. I am looking forward to purchasing another scooter in the future.”

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Posted 5 years ago

“I would appreciate a more transparent disclaimer regarding the factory settings. I was afraid something was wrong and the gotway app was difficult to make sense of. A buddy who already owns one and used the EUC World app was able to make it ride properly. But now that the settings are dialed in, it’s the best wheel I’ve ever rode.”

Helpful Report

Posted 5 years ago

“They’re very prompt and responsive to inquiries. They also go above and beyond to help people out. Great people!”

Helpful Report

Posted 5 years ago

“Picked up new king song 16xs. Super fast shipping from ewheels. Great first wheel. Learned to ride in two hours. Will definitely be adding more wheels to my collection in the future. You have yourself a returning customer here.”

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Posted 5 years ago

“I recently purchased the Pacer and it has been absolutely amazing. If you want a balanced combination of performance and casual riding, this is the one you want!!! EWheels is awesome to work with. They are easy to deal with a provide a lot of helpful tips. Everything from the purchase process right on down to the finalization of the order was about as smooth as you could ask for. If you're looking for a great scooter at a great price with excellent folks to help you, eWheels should be your only choice.”

Helpful Report

Posted 5 years ago

“I just bought a turbo wheel lightning and I must say I was pleasantly surprised at how fast it was shipped and arrived within 2 days from the time I ordered it. The people a ewheels are very helpful and send you all the info you need to to keep you up to date with and where your scooter is. I highly recommend ewheels, it was a pleasurable experience.”

Helpful Report

Posted 5 years ago

“I have always been happy with ewheels services. They are the best. When does my new wheel get here?”

Helpful Report

Posted 5 years ago

“Excellent response time. Excellent customer service. Excellent product quality control. Jason and the team are the best company I've ever worked with.”

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Posted 5 years ago

“this place is legit”

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Posted 5 years ago

“Excellent service, fast shipping, and fast replies, thank you eWheels!”

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Posted 5 years ago

“Great communication and instructions, received well and quickly,...love the king song 14d wheel!”

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Posted 5 years ago

“eWheels has a wide selection of PEV's for riders to choose. They have good choices for scooter's, EUC's, bikes and others. They also a large assortment of parts in their shop. The staff are quick and helpful to your needs. I purchased the Lightning+ and the quality, handling and power is over the top. Go to eWheels for all you PEV needs!”

eWheels 5 star review on 26th September 2020

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Posted 5 years ago

“Great customer service 😊🙏 except for fed-x they suck but William and everyone very helpful would buy from them again haven’t took it out for ride but looks amazing”

Helpful Report

Posted 5 years ago

“I've purchased three electric unicycles from eWheels, and they have proven themselves to be an excellent online retailer. Besides orders, I've have more than one customer service interaction, and everyone at eWheels has been helpful regarding any questions or issues with the products. There is a reason I've made multiple orders, and will continue to do business with eWheels.”

Helpful Report

Posted 5 years ago

“In short, I bought a MCM5 in July 2020 and then a MSX Pro in September 2020. They are both amazing wheels. Perfect mix to have. I have an Airwheel from 2013, but the Gotway wheels today is like day and night. SO MUCH FUN!!! The people at eWheels are the BEST. If you need help they get back to you super fast. Great experience buying from eWheels and incredible fun with both of my Wheels. 5 STARS ALL THE WAY AROUND”

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Posted 5 years ago

“Ewheels were great with communicating when my item would be shipped.”

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Posted 5 years ago

“Quick shipping and no issues. Now I'm more than 100 miles on my new wheel after 2 months of ownership and I couldn't think of a single complaint if I wanted to. Great product and great service.”

Helpful Report

Posted 5 years ago

“Top notch service and support. I had tons of questions after preordering my wheel, and Jason and the team answered them all with great facts and knowledge. Totally trust their suggestions and word. The ordering process was unreal! They kept us informed of the status throughout the process even after there were delays and redos from the manufacturer. I highly recommend them to anyone looking for a wheel! You’re not just buying a product, your supporting a great business who in turn support you and the entire community. Keep it up eWheels!!! Aloha from Hawaii 🤙🏽”

Helpful Report

Posted 5 years ago

eWheels is rated 4.9 based on 3,803 reviews