ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,664 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

934

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When first considering my purchase of an EUC I was unsure who to do business with. I came across Ewheels website and read some of the reviews. Many of them pertained to them having excellent customer service. Since this is my first wheel I thought that this would be very important to me. They do not disappoint!! My package arrived and I was so excited to try to ride but unable to get my wheel going. I shot a email to them and within 10 minutes a gentleman from Ewheels called me directly and got me going. I am happy to give a 5 star review and I would recommend them to anyone on the market for a EUC. Quality products, competitive pricing and excellent customer service, what more could I ask for. Thank you everyone at Ewheels!!!”

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Posted 4 years ago

Thanks, Carl! We're so glad we got you taken care of! :-)

Posted 4 years ago

“Great company, even though they don't have a live chat, their customer support is very responsive.”

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Posted 4 years ago

“Can't say enough good things about the staff at eWheels, always prompt answering my questions and super fast no hassle shipping!”

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Posted 4 years ago

“I've purchased several uni's from eWheels and a number of their fast chargers. I had some issues with one of my King Song wheels and they were instrumental in getting in working with KS to get it resolved. You can feel confident buying here.”

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Posted 4 years ago

“Very fast shipping, communication and customer service was there every step of the way throughout the order process. Turbowheel Dart showed up in great shape with no damages, put on nearly 100 miles on it without any issues so far, bolts were all tight and holding up, handlebar tend to loosen over time, but that is normal for all T9 configurations. Overall we will be definitely doing more business with ewheels in the near future.”

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Posted 4 years ago

“Just received my Stigo B1 and absolutely loving this high quality escooter. eWheels has been absolutely amazing from the time I purchased the scooter until I received it. They clearly communicated timelines and expectations upfront and constantly provided status updates without having to follow up. The whole customer experience has been great and would highly recommend eWheels for all your eScooter needs.”

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Posted 4 years ago

“Ewheels definitely has some of the best customer service I have ever experienced! They responded quickly to my inquires, shipping time was exactly as they stated, and they kept me updated all the way until my wheel arrived at my door. I couldn't be happier with the quality of my wheel and the service I received. This isn't my first time ordering from eWheels and won't be my last.”

ewheels 5 star review on 18th August 2020

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Posted 4 years ago

“Excellent customer service and communication! Especially considering how fickle electronics can be, their products are quite reliable. And when they have an issue, eWheels really goes the extra mile to ensure their customers are having a good time with their EVs”

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Posted 4 years ago

“This is my first e-scooter and riding one. I'm a little over 225 lbs so went for the larger TW Pacer. I LOVE it. great suspension, breaking is solid, and pickup is great. Went up a steep hill and it worked great. It is a heavy scooter, I do not need to walk it up stairs. The tires at massive at 10"x3" and I really like that. The deck is nice and wide also. I will add the eWheels customer service is amazing!!!!”

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Posted 4 years ago

“I am immensely satisfied with the product that I purchased and with the shipping time. I have never dealt with a company that has such quick and high quality customer service. EWheels and Jason go above and beyond to make sure that their customer base is satisfied to the utmost degree— and it does not go unnoticed! Thank you! I refer everybody who stops me to ask about my electric unicycle! (King Song 16S)”

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Posted 4 years ago

“The staff at ewheels were very helpful, I am a first time euc rider and had concerns on the wheel I was looking to purchase (nikola plus), after speaking with Drew he assured me that I was purchasing a quality wheel and answered all of my questions. I received my 100V Nikola promptly, but I could not figure out how to make it work, so I sent an email and they responded very quickly with the info on how to unlock the wheel. I am a unicycle Ryder for 40 years, this is a little different as it balances itself front to back, but I was riding the wheel in 30 minutes and haven’t looked back! So far I am very happy with the Nikola and the customer services seems to be top notch.”

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Posted 4 years ago

“Ewheels os the best experience I had buying online....they have the best costumer service ever ....”

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Posted 4 years ago

“I bought an TW Swift back in May. Shipping was really quick. Came with a surprise gift. Loved the product and bought TW Pacer. The customer service is TOP NOTCH. Any questions I had have been answered very quickly. This is why I will continue to buy products from here and recommend ewheels to all my friends.”

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Posted 4 years ago

“Just received my new pacer. Drew was very helpful on picking the rich model for my city needs. Great service and response. Pacer seems to be a solid scooter.”

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Posted 4 years ago

“As a long time customer of ewheel from the day i purchased my 1st EUC all the transactions that i made is been great customer service is awesome especially regarding if you have questions about the product. Jason is really customer oriented and knows how to handle customer. As a general ewheel customer service will answer your questions as quick as they can. Overall my experience with them are really good. Thanks ewheels”

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Posted 4 years ago

“I bought my first electric unicycle from eWheels. Superior customer service and the unit I purchased is great!”

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Posted 4 years ago

“EWheels.com has great customer service. Their communication thoughout the purchase of my first EUC was excellent. Super happy!”

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Posted 4 years ago

“Great experience with excellent customer service and quick shipping. Awesome product and company”

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Posted 4 years ago

“E-Wheels is a great company. This is my 2nd purchase from them and won't be my last. No one else sells or services e-devices like E-Wheels.”

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Posted 4 years ago

“Ewheels have been very responsive to my email questions in helping me decide on my purchases.”

ewheels 5 star review on 17th August 2020

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Posted 4 years ago

ewheels is rated 4.9 based on 3,664 reviews