eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely fast service and great follow-up communication, I've recommended to friends and will buy my next ewheel from them.”

Helpful Report

Posted 5 years ago

“I sold my GW Tesla only for reason that I have knee problems and felt real pain when riding on a bumpy road. So, I've found appropriate wheel for me with suspension and I changed GW Tesla for Inmotion V11 from eWheels. The new one is a nice wheel but very different compare to GW Tesla. I feel it much heavier when riding and turning and it has much slower acceleration moment and not much soft braking. I miss my Tesla! But suspension compensates everything else. Now I can ride over bumps positively with no pain! Overall Inmotion V11 is awesome, absolutely amazing machine, very stable, very fast and fun to ride. I’m awaiting power pads and they definitely will help with acceleration and braking. Many thanks to Jason and his team for outstanding dedicated service.”

Helpful Report

Posted 5 years ago

“Fast, responsive service and good communications. I also appreciated the provision of a quick-start video for the product I purchased, along with an additional strap for the product.”

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Posted 5 years ago

“Amazing service during dire times: I've never had an EUC before and live in the major metropolitan area where I relied solely on public transport to move around. Given the immense risk brought upon by the pandemic ewheels provided me a way to travel long distances without subjecting myself to being in a cramped subway. Not only did they help me find a product but they went above and beyond to make sure it reached me quickly and as safely as possible. It took me about a month but I'm finally able to be a confident rider.”

Helpful Report

Posted 5 years ago

“Very happy with the shipping and the quality of the wheel. I purchased an Inmotion V11 on backorder, and I got it well before their promised delivery date. They were also very responsive to my emails”

Helpful Report

Posted 5 years ago

“I got this as a present for my little brother and he loves it. He says it has plenty of speed and range and he is going full speed on it a day after unboxing it. Great product.”

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Posted 5 years ago

“Customer service has been fantastic. Prompt responses to emails and kept informed as to order specifics.”

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Posted 5 years ago

“I've ordered from ewheels twice now, and the experience has been great both times. Top notch. I especially appreciate the device specific instructional email that follows an order. It helps get the lay of the land of the new purchase.”

Helpful Report

Posted 5 years ago

“This is my first wheel and 1st time riding today. I love this wheel it is so much fun and I already got it up to 37mph. My legs are so soar lol. Can't wait to take it back out tomorrow. I'm 40 years old and never been on one of these but I am picking it up quick.”

eWheels 5 star review on 10th December 2020

Helpful Report

Posted 5 years ago

“Good buying experience. Prompt delivery. No problems with order or product. The telsa v2 is a versatile euc with good range, speed, durability and handling at a reasonable price. Probably the best all round value.”

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Posted 5 years ago

“Highly recommended. You guys really have pay attention with us. 10/10”

Helpful Report

Posted 5 years ago

“When my v11 arrived, I was quickly disappointed to discover it couldn't survive a bump. However, the champions at eWheels rose to the occasion by giving me options for repairs (self, send it back) at no cost (not even shipping!), and I had my wheel rolling in just a couple of days. On top of being fast, you've been professional, courteous, and even friendly. I'll be buying more from you in the future.”

Helpful Report

Posted 5 years ago

“Very responsive, appreciate the care for their customers, 5 out of 5 customer service and delivery times!”

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Posted 5 years ago

“Professional team, that is easy to communicate and pleasure to do business with.”

Helpful Report

Posted 5 years ago

“The Veteran Sherman is like if aliens studied humanity and made thier own wheel in an attempt to communicate with us. This wheel contains all the requisite pieces to surpass every advanced level wheel to baller level, like you're not even prepared for the level of baller you will be elevated to.”

Helpful Report

Posted 5 years ago

“The eWheels team is the best! I have purchased 3 wheels from eWheels and will never buy from anywhere else. Any time I've have a warranty issue the replacement is sent out before eWheels even received the bad item back! Their customer service is unmatched in this, or any industry!”

Helpful Report

Posted 5 years ago

“Excellent and prompt support. Only vender I would consider buying from.”

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Posted 5 years ago

“Very good buying process. Had some questions after I received my scooter and they were promptly answered.”

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Posted 5 years ago

“I placed an order with eWheels a little over 3 months ago for the back-ordered Veteran Sherman. I was surprised at how well I was alerted of the current status of the wheel's delivery. I contacted eWheels a few times along the way about various questions and concerns. I was pleasantly surprised at how quickly Jason and his team responded; even on a Sunday early morning! I admit I was a bit hesitant to order my EUC through eWheels as there are not very many places to obtain an EUC in the United States. However, not only did eWheels do an amazing job, but they were absolutely great during the entire purchasing experience. At some point in the near future I anticipate purchasing a second EUC (Shhhhh........don't tell my wife) and I will have absolutely no hesitation at all of buying from eWheels again. The level of support you receive with your purchases is great. Thank you eWheels!!!!”

Helpful Report

Posted 5 years ago

“I ordered a Kingsong s18 on the first of August 2020 Then I proceeded to what would be a very long wait. A couple of months later, I changed my mind and asked eWheels to swap s18 out for the Inmotion V11 as the s18 did not arrive after multiple delays. eWheels was very responsive to my request. I then went back into the long waiting game. The V11 arrived the day after Thanksgiving. Though is was an incredible long wait, I don't put the blame on eWheels. We are in a middle of a pandemic, Trump has a silly trade war, and there are supply chain issues. What could go wrong? I also appreciated the shipping updates. Especially when the s18 got recalled. Although I was disappointed, I would rather have a working wheel than dealing with production issues and getting them fixed.”

Helpful Report

Posted 5 years ago

eWheels is rated 4.9 based on 3,907 reviews