ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,766 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,766 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

ewheels 5 star review on 19th January 2026

949

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, clearly communicated status of shipments, and super easy to work with. I will be buying another euc from them soon!”

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Posted 5 years ago

“Fantastic service and products! The customer service at ewheels had gone above and beyond expectation. They have kept me informed at all times regarding the state of my order, updates or any changes that have occurred. Any questions that I've had were answered promptly and they always provided me with information or suggestions on resolving my questions. Orders have been sent out quickly and arrived with perfect packaging with no issues what so ever. I originally ordered an S18, but due to manufacturing updates and quality control delays had asked ewheels to switch my order. They promptly made that possible and I am now the proud owner of a Veteran Sherman! I have been out on it every day since its arrival and have been enjoying every minute on it. Couldn't be happier!”

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Posted 5 years ago

“Small and portable, acceleration, braking is great it, can handle most hills, comfortable and fun to ride. There is a learning curve to get use to. Great for a starter wheel before upgrading to faster and bigger wheels”

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Posted 5 years ago

“Best costumer service ever! Great company to do business with! I highly recommend Ewheels.com!”

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Posted 5 years ago

“We purchased a V10 about a year ago from E-Wheels. We recently bought the new V11 as our second wheel so my wife and I can ride together. The new one took awhile to receive due to mfging schedule and ongoing design improvements. Nevertheless, I have been more than pleased ordering from E-Wheels. They answer questions quickly and always go the extra mile. We love the V10 and I think we will the V11 as well when we get a few miles on it!”

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Posted 5 years ago

“ewheels is top notch service and support for electric vehicles and the best in my educated opinion...cannot go wrong with them folks...”

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Posted 5 years ago

“Shipped same day in 1.5 hours after I made an order, very clear communication, arrived 1 day earlier than expected.”

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Posted 5 years ago

“Ewheels customer service has been exceptional as usual. I placed a preorder for a V11 mid summer and ewheels provided timely and regular updates on the status of my wheel. They have helped me trouble shoot issues with my other wheel that I purchased through a non responsive eBay seller. Highly recommend ewheels.”

ewheels 5 star review on 9th October 2020

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Posted 5 years ago

“Everyone at ewheels was very professional and extremely prompt to address any of my questions or concerns in regards to my purchase. Unprecedented customer service. I would definitely recommend doing business with them. Thanks eWheels!!!”

ewheels 5 star review on 8th October 2020

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Posted 5 years ago

“great and fast transaction. Arrived early. love the scooter. video instructions were awesome!”

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Posted 5 years ago

“To cut your to the point ewheel and there team were extremely helpful and transparent. I received my order faster then I expected and it was boxed properly and the turbowheel lightning plus scooter runs flawless. I just want to say thanks to the ewheels team for there support and to make easy a transaction out of country. Thanks:)”

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Posted 5 years ago

“eWheels...I read on forums how reputable this company was so I decided to pull the trigger and purchase a wheel. I was blown away at the level of customer service, communication, and overall willingness to help. These guys are serious about their customer service let me tell you that. Incredibly positive experience, will buy all my future wheels through eWheels.”

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Posted 5 years ago

“I ordered my mten3 in August and it took 2 months to get backup orders shipped. Sales kept in touch with me very well and they replied emails very fast. I got my euc on time and it works great. This is my first wheel and I'm still learning it.”

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Posted 5 years ago

“Absolutely blown away by the mten3 my first euc, second only to the customer service provided by ewheels. I have already received several emails confirming delivery and just inquiring about my satisfaction with the wheel. I will definitely be purchasing a ks16x as soon as I feel comforta or on the mten3. Ty ewheels for making me feel like a kid again,keep up the great work!!”

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Posted 5 years ago

“Very responsive and friendly service, loving my Pacer and Lighting+.”

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Posted 5 years ago

“I had troubles on their website, but having to deal with the company was nothing short of amazing! They responded to my emails almost immediately, they answered all my question, included pictures. The after sale was also great! I haven't had any issues, but I'm certain if I do, these guys won't be any trouble to deal with!”

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Posted 5 years ago

“The service I received from eWheels was excellent. William answered my questions quickly (and I had a lot of them. I would definitely buy from eWheels again.”

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Posted 5 years ago

“eWheels was pretty easy to work with for my first-time purchase of an EUC. Unfortunately there is no phone number on the website but they responded to all of my emails within an hour or two and sometimes quicker. I would purchase from them again.”

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Posted 5 years ago

“I made a pre-order of a wheel through Ewheels after they came highly recommended and I wasn't disappointed. Communication has been great with them and they have kept me informed on the status of my backordered wheel. I ended up ordering a second wheel to learn on while I wait and not only was shipping very fast (was earlier than I expected) but I received an email with tips, recommended software on the wheel I ordered and a thank you letter. I will now recommend them to all of my friends looking to get started in EUC's”

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Posted 5 years ago

“I had a smooth experience buying my MCM5 from ewheels. This purchase was my first euc, and being a noobie, I had no idea where to start. ewheels shipped quickly, and before my MCM5 arrived, ewheels sent me an introductory email explaining what I needed to know to get started. My experience as been great, and I will purchase my next wheel from ewheels. Hopefully, sooner than later!”

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Posted 5 years ago

ewheels is rated 4.9 based on 3,766 reviews