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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Most customer service experiences fall well short of expectations but this is not the case here. I was blown away with not only the level of service from Drew and the team, but the speed of response to any question I had (and I had a lot). Drew patiently answered my questions and guided me through the process and I could t be happier.
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Posted 4 years ago
Weped GTR is fast and very well built! ewheels gave excellent customer service.
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Posted 4 years ago
Man these power pads are kick ass. Better then the Russia pads you see on YouTube and so much cheaper. Super customer service and fast shipping too
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Posted 4 years ago
Purchased my first EUC from Jason @ eWheels. I couldn't be happier with my choice in wheels and with buying from eWheels. They were consultative, but not high pressure, and helped me fine the best wheel for me (KS16X). They stand behind the products they sell and truly value their customers.
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Posted 4 years ago
Extremely fast shipping of my scooter. The staff (Jason and Drew) were quick to respond to my queries as well. Scooter was in perfect condition and well packed.
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Posted 4 years ago
Delivery was quick and packaging was very good.
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Posted 4 years ago
I have bought 2 wheels from these guys, all my accessories for my wheels have came from them, these guys are great and I will continue to buy from them and let’s not forget the free shipping they offer..who doesn’t like free shipping!! THANK YOU EWHEELS!!
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Posted 4 years ago
Great product beyond our expectations. Silly fast. Very well built. Probably need to sell or recommend protective gear as option due to fast speeds.
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Posted 4 years ago
The eWheels team was very helpful while I was troubleshooting my EUC, which saved me time and money to get my wheel repaired (a broken hub from jumping on a wheel that was not designed for impact). I'm thankful for their expertise and the courtesy. Shipping was fast and they even gave me advice while I was repairing my EUC, which turned out to be easier than I thought. I'll definitely be coming back to eWheels again—thanks guys!
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Posted 4 years ago
Great customer service and communication. I trust the team to always follow up with details of my order.
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Posted 4 years ago
Great customer support and good pricing on all of their products. Not only are the team at ewheels knowledgeable about all things EUC, they work with you and give discounts where applicable. They are 💯! I buy all of my wheels from them because I would be foolish not to. 😊👍💖
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Posted 4 years ago
I haven't even got my wheel and you want a review? Have a 3 star for communication. Otherwise, don't ask for a review on a product I haven't received that I ordered over 3 months ago.
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Posted 4 years ago
I got the KS16XS as my first wheel. I decided on this model instead of the KS16X to make sure I had money to get safety gear (super important). It works great and would definitely recommend! Sometimes I think if I got a smaller wheel it might have been easier to learn on but I was up and going in about an hour. I take it off road and on dirt roads often and it works great. The Kingsong app is rough so I used DarknessBot instead for all my stats. This was worth $1500 hands down.
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Posted 4 years ago
Jason was very helpful in helping me choose a first euc (ks16x). Shipping was very fast and went out the same day I ordered it. Upon receiving the product, I found that I had been shipped the wrong wheel(only reason it's 4 and not 5 stars). Not a big deal as I know mistakes can happen, and one quick call to Jason and I had the right wheel on the way with equally fast shipping. This is the customer service I read about and was why I ordered from ewheels. Ewheels and Jason did not disappoint and I can already tell this will not be the last wheel I order from them as I am loving this thing!
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Posted 4 years ago
Shipped my charger same day. Sent me an email immediately to confirm the wheel model so there was no confusion. 10/10 service!
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Posted 4 years ago
The KS-18LX arrived in good shape. I had a few start up questions which Drew and Jason answered promptly. Now all have to do is learn how to ride this thing!!
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Posted 4 years ago
You guy did a very good job in filling order and shipment. I hope you keep it up for the future pre-order as soon as it's available. I haven't try any of yours other service yet but I hope you guy will prompt response to questions.
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Posted 4 years ago
Unfortunately the charger never worked out of the box, but I did receive a prompt reply from ewheels after making them aware.
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Posted 4 years ago
Loved this as a starter wheel, definitely would love more speed!
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Posted 4 years ago
I commend eWheels on the service it gives to me each and every time. They were exceptional with the service on my V-11. Unfortunately that wheel and I did not have a great love affair, and I sold it on Telegram. The replacement 16X bought from e-wheels continues to put a smile on my face every time I ride it. My next wheel will come from e-wheels. With new products coming out, I will let the market place sort itself out as I watch others share their experience with them. Then, I will, no doubt, make another purchase. In the mean time I have this new 16X that needs more miles put on it.
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Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews