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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Ewheels did great. However FedEx was not so good. My package was late..4 days late and there were no updates...it just sat in cali...then sat in Burlington. Which sucked...but my BF who ordered his like 8 hours after me still hasn't gotten his. It's still sitting in Burlington and FedEx can't tell him where it is. He also paid extra to have it shipped. We are loving my wheel...and already looking to possible get the S20...but probably not gonna order from any sites that use FedEx for shipping in the future.
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Posted 3 years ago
Love my 18XL!! Going on two years since I got it and it’s been a dream to ride and virtually trouble-free.
ewheels 5 star review on 4th October 2021
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Posted 3 years ago
Ewheels never fails to provide quality customer service, quick shipping and the best products. Very grateful because i was able to get my wheel working again.
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Posted 3 years ago
Global shipping delays led to my wheel not getting here for over a month, but customer support was extremely helpful when I had questions. They sent me tracking info for the shipping container and answered all my questions quickly. Definitely will use them again if/when I go to upgrade. I ordered the V8F and it is everything I hoped it would be. Even came with 2 covers that I didn't know would be included. Overall extremely happy with my purchase and ordering with eWheels, global shipping issues notwithstanding.
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Posted 3 years ago
Ordered my first EUC (KS 16s) ever from eWheels and it game quickly as scheduled. I had to reach out about my order right after placing it and they were prompt and professional in responding. Like I said, my 1st EUC. I was able to circle a large parking lot on my 1st day out. If I stick with it (I'm 50+ yrs old), I would order from eWheels again.
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Posted 3 years ago
Ewheels is the stencil of perfect customer service that other companies should follow. Amazing. Extremely satisfied with my v11 and ks 18xl along with the many accessories purchased from them.
ewheels 5 star review on 1st October 2021
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Posted 3 years ago
Great service and response before my purchase made this vender my choice for buying my first wheel. Follow up questions on charging and servicing were answered on a Sunday. This vender rocks. I ended up purchasing a Kingsong 16X, a fast charger, and protection cover. All components are top quality.
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Posted 3 years ago
Fast delivery no hassle
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Posted 3 years ago
Answered my questions immediately. Received my wheel promptly and all was as advertised. I’m a very satisfied customer.
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Posted 3 years ago
I bought my first euc (InMotion V10F) from ewheels.com. They had it out the door within a day (free shipping!) and it was on my doorstep a few days later. It would have been 2 days, but my city is notorious for delivery delays. Very happy with my purchase.
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Posted 3 years ago
This was my first EUC purchase and Jason @ eWheels was super helpful and answered a number of pre-sales questions. Later when I received my KS-16X and needed a bit more help, Drew gave me some pointers on app settings and the like. All in all, a good pre and post-sales experience.
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Posted 3 years ago
I've bought two scooters from ewheels and I am very satisfied with their performance and customer care with regard to shipping and after sales service. I would definitely recommend them for all your e commuters.
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Posted 3 years ago
Upon my wheels arrival. It has sown to have a minor issue that drew and Jason have assured me that it will be handled. Other than that. Communication has been quick. I like a responsive vendor.
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Posted 3 years ago
Always a pleasure shopping with eWheels. Their customer service before during and after the sale are second to none. I have purchased 3 electric unicycles from eWheels and what really sets them apart from ANYONE else is their communication with the customer.
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Posted 3 years ago
When shopping this time I sent an email an instant message and called asking how warrantee problems are handled. I was very thorough in y questioning as I’ve been burned by electric bike and scooter “fly by night” businesses. The best responses came from Ewheels and that is why they earned my business. After sale help has been great.
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Posted 3 years ago
A few months ago I was working on a project with a guy, and at one point we needed some parts. He pulled out and EUC and floated away like he had wings. WOW! I'd never seen anything like it. At 70, I'm an old codger and wasn't sure I'd be able to handle one of these things. As my wife is always happy to remined me, I'm not 18 anymore. Did some research and decided to give it a go, and a KS-16s would be the perfect machine to learn on. eWheels service is amazing and I had my EUC in record time. Within a couple of days I was gliding down the sidewalks at our local community college and able to make sweeping turns. At this time it's been a month and I now go everywhere on my KS-16s. If what I have to carry fits in a backpack then the car sits idle in the driveway. It's so much fun. I feel like a kid riding his bicycle for the first time with no training wheels. Pure freedom and joy. I can't thank eWheels and Lexa of Beverly Hills enough for their counsel and support. It's been truly life changing for me.
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Posted 3 years ago
Ewheels has fast response time. They answer all my questions and are very knowledgeable about euc and euc Accessories.10 outta 10 would recommend!,
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Posted 4 years ago
I dhuit have enough information. Still waiting for wheel. I wasn't aware of the hill climb test that killed the shermanuntil after I finalized my purchase. I'm kinda slightly bummed it didn't make that hill but I'm confident I still selected the rig wheel. I'd be inclined to draft Antje review after I actually ride it. So far it feels the same as not having one. (: As far as support team, they are all amazing and have worked with me every step of the way. I wish the units were not so expensive. It would be nice to get a discount after already purchasing one. I kinda want two. Anyway, please help me recover my wheel and I'll be happy to ride and push the limits. I'm interested in any exteas or extended warranties available. Thanks,
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Posted 4 years ago
Highly recommended! I bought the Vsett 8 scooter and this was my first scooter so I had questions!. Prior to purchase, Jason answered all of my questions within just a few minutes of each other. As far as I can tell, the price for this scooter & configuration is the best out there, and I received noticed that it shipped within a couple of hours after I ordered. It was packed nice and received quickly in great condition. I wouldn't hesitate to buy from eWheels again!
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Posted 4 years ago
I recently bought an InMotion V8F from eWheels. This was my second purchase from them. My first was some parts for my Solowheel Glide 3 in 2018. In both cases the orders were processed promptly. Delivery of the V8F was slightly delayed, but that was no fault of eWheels. Their customer support people respond quickly to inquiries.
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Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews