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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
eWheels is great. I've purchased two wheels (VF8 & V11). eWheels responds quickly to emails which gives me confidence as a consumer. I did have one problem with the VF8, but it was quickly repaired. I highly recommend eWheels.
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Posted 3 years ago
All the guys at eWheels are amazing!!! Excellent customer service, quick response and over all nice people. Jason responds to e mails within minutes. 10 out of 10 company to work with.
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Posted 3 years ago
Ewheels is awesome! They got me my Veteran Sherman as quick as possible and kept in contact with me the entire process.
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Posted 3 years ago
The product didn't arrive on time, original arrival date should be yesterday, but delay for additional one more week according to recent update. very unsatisfied. the only reason I purchase this item is because you guys have a fast shipping system, I searched on AliExpress, they have the KS s18 protective cover which is only $60 and free shipping, but wait for 7 to 30 days. I was willing to pay more money to get the item earlier, but end up with disappointment.
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Posted 3 years ago
As a new "member" of the EUC community, I can't say enough good things about ewheels. I imagine I can speak for most when I say that purchasing one of these wheels is a big financial deal. I didn't feel comfortable making that kind of a purchase from some random company, and after doing some research I went with Ewheels. Jason and Drew are awesome. They answered all my questions and guided me on my purchase. I was quite impressed with how responsive they were. Even after my purchase, they helped me out with aftermarket parts etc. In today's day and age, finding a company that is this responsive and obviously cares about their customers is uncommon. I personally will go out of my way to give them my business. Their prices are fair, they are extremely knowledgeable, and it's nice to know that you have some backup on such a big purchase. Thank you Ewheels!
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Posted 3 years ago
Really fast responsive customer service. And great choice of e wheels and scooters. Bought 3 EUCs from e wheels.
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Posted 3 years ago
Ordering was simple and seamless and the product was shipped out the same day. A follow up e-mail was sent with instructions and initial care tips which was helpful.
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Posted 3 years ago
Fantastic to deal with. Always a good transaction with them. They even email me and ask if a particular part is the correct item do to the information of my previous purchases. Meaning they take the time and effort to ensure i get the correct parts. Very happy with every purchase so far.
ewheels 5 star review on 3rd November 2021
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Posted 3 years ago
One of the better companies I've brought anyone from who actually cares to help and take advice from customers. Great quality wheels and service
ewheels 5 star review on 3rd November 2021
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Posted 3 years ago
They've been great so far. Ship quickly and fast to answer all my questions. Great Service.
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Posted 3 years ago
I bought a new charger for my Electric unicycle and it came packaged up safe and the customer service was great!
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Posted 3 years ago
Very responsive and helpful!
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Posted 3 years ago
EWheels has the best customer service hands down!! My wheels have always shown up on time, and in perfect condition.
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Posted 3 years ago
Fast shipping, great service!
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Posted 3 years ago
Product on time and in good shape when delivered very pleased
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Posted 3 years ago
Easy website and great shipping, received my order in two days!
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Posted 3 years ago
I really really liked the experience with the folks at ewheels, as soon as I placed my order I got a notification and when I wrote to them for some details about the product ( side pads, good product made with good material) it didn't take them time to get back to me. My item was delivered as promised. I am really really happy dealing with them . Henry
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Posted 3 years ago
Amazing customer service. Very Responsive
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Posted 3 years ago
I purchased an Inmotion V11 from eWheels (EW)site. For the most part my experience with the EW team was positive with one very big snag. When I received the notification that my wheel had cleared customs and was ready to be shipped out, I was sent a link to pay the remainder of my balance and offers to purchase any upgrades I wanted. I opted for the rapid charger and also paid extra for expedited shipping. When I was told that my whole purchase would be shipped out, I made sure I was waiting at my house to receive the FedEx to make sure my wheel didn’t get stolen. Lo and behold there was no box on my porch. After raging for an hour, trying to talk to FedEx and getting the run around there I finally reached out to the EW group. All questions and concerns have to be done through email which is supremely frustrating when you are pulling your hair out thinking your $2000 plus item is poof. I can understand for ease of users email is good, but when there’s an obvious issue maybe giving out a number to reach a live person instead of 20 minute wait to get a back and forth “talk” would go a long way towards helping a situation calm down. Through emails with EW, I found out that my wheel had it even shipped yet, instead it was broken up into 2 parts, the upgraded charger which was delivered and then my wheel which was “shipping out tomorrow”. If I had known it was going to be broken up I wouldn’t have stressed thinking it had been stolen for two hours nor would I have paid extra for the expedited shipping. All of the problems I had could have been nullified with some clearer communication. All that being said, the actual customer service with the whole team not only with this issue, but others that I had along the way set my mind at ease and other than the frustrating parts I believe I made the right choice going with EW and will not hesitate to use them again for my next purchases. They really are the way to go!
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Posted 3 years ago
I am finally able to sit down on rides and rest my legs a bit. I've been wanting to get this seat ever since it was announced. I could have built my own as others have done but I wanted the results to look like it was meant to be there rather than a bodged seat. This seat doesn't disappoint. It looks good and is a good height to make it easy enough to sit while riding. At this point, I end up sitting a bit far back and have to scoot my way up to the middle of the seat but I'm sure this is just me getting used to it. Installation was super easy. I cleaned off the trolley handle with some isopropyl alcohol, peeled the backing off the adhesive on the seat and stuck it to the handle. Simple as that. Cons: 1. The trolley handle is a bit inconvenient to release since you have to do a reach-around to release it. 2. To pick up the wheel, I now have to release the trolley handle to get the seat out of the way to get to the handle. 3. I don't think this will hold up in a crash since it is a foam seat stuck on by two sided tape. I'm also a bit skeptical that the tape is enough to hold the seat in place long term but will trust it until it fails. It Isn't something that would cause a crash if it came off so I'm not too worried about it.
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Posted 3 years ago
ewheels is rated 4.9 based on 3,683 reviews