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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
This company is awesome. Their support has been fantastic. They really took time to answer all my emails, test the problems that I was having, and offered quick solutions. Not only that, their website is filled with lots of useful information about the wheels that they sell, and it makes it easy to compare and get just the right wheel for me. Although, now that I've started, I want to get another. I have been really pleased with them. I will be using them for all my EUC needs.
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Posted 3 years ago
I recently purchased an Inmotion V11, power pads and a seat from eWheels. I have to say, these guys are great to deal with! They have been extremely responsive to all of my questions and the products were shipped super fast. As for the equipment, the V11 is an awesome machine. It didn't take long at all to figure out how to ride it. The build quality is super robust. It is a heavy wheel, but that only adds to the statement that it is a quality and robust product. I am super happy with my purchase and plan to buy more Inmotion products in the future. Once again, if you have any interest in buying an EUC, eWheels is the place to get it! Great products. Great Service. Awesome people to deal with!!
ewheels 5 star review on 21st October 2021
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Posted 3 years ago
Their customer service and sales teams are extremely quick to respond and have always been very helpful from the start!
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Posted 3 years ago
Unfortunately, the InMotion V11 didn't work correctly when my husband unboxed it on his birthday. However, eWheels support services have been stellar. They communicated via email providing suggestions about how to remedy the situation. When those didn't work, they arranged for FedEx to pick it up and send a new one. They responded in a matter of hours after placing the request for info.
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Posted 3 years ago
First off I like to thank Drew for helping me out with my new hobby purchase. I’m really enjoying my KingSong 16x and look forward to seeing my next purchase with you guys, this wheel feels so good I’ve experienced going backwards for short periods and also taking it off road.
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Posted 3 years ago
Purchased and received a V8F from eWheels in Early September as a starter wheel to get me into the world of EUCs. The product came in pristine condition, in addition to the incredible support & response times provided by the eWheels team when it comes questions and delivery updates. eWheels is known for their support and this is why they are my go to for EUC related purchases moving forward. If I could give more stars I would!
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Posted 3 years ago
These guys provide excellent support, lightning fast shipping, and the best value on their products!
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Posted 3 years ago
These guys at eWheels are awesome. The best Customerservice I have felt with. Products are on point!!! Ty ewheels keep up the great work!!!!
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Posted 3 years ago
I have been using ewheels for all of my EUC purchases in the past two years that I have jumped into EUC's. They have been outstanding across the board. Their wheels are top notch and their prices are consistent with every other reseller. What really makes them stand apart is their customer service. If only every other company was this good! Whenever I have had an issue with my wheels are equipment they are ON IT. They have had new parts to me in literally days with pretty much zero hassle. The fact that they went through the trouble to redesigned and outfit their new Begode/Gotway wheels with significantly safer battery packs really says it all. It is safety and customer first at all times. This is by far the most important thing to me and for this alone makes them the go-to distributor for me.
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Posted 3 years ago
Even in the current "everything is delayed" environment, they we were able to get my wheel to me in a very reasonable time frame. I had originally ordered an Inmotion V8F but decided to switch to a KS16S partly due to shipping delays on the former and I realized I'd probably be happier with the range of the latter. eWheels were able to make the switch with no problem. The wheel even arrived two days earlier than the final shipping estimate they gave me, arriving on my birthday! A very pleasant surprise.
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Posted 3 years ago
your service and advice were uncommonly good. thank you. your constant updates were amusing and detailed; shipping from the dock to my door was spot on. got my wheel in early july. it is performing as expected. thank you also for the wrist guards. got a cover. looks great. each time i ride i go further and further. one day i am afraid i will have to walk home. one last thing; i am 61 years old and had open heart surgery in february. this old dog is learning new tricks....
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Posted 3 years ago
Everything came great! And thanks for the free wrist-guard it came with!!! Just 1 complaint on the adress line 2 was missing the suite number. So it did not deliver in time to the corresponding suite... had to pay a fee to bring it to the correct one. I will keep buying more from ewheels in the future.
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Posted 3 years ago
i have at a half dozen chargers from my various PEVs, and BY A LONG SHOT my EWheels 5v charger is the highest quality and fullest featured. i have another almost identical charger from a different retailer (same model number even) however the display on my EWheels Charger gives me much more information. Being that the EWheels 5v charger services Gotway, Kingsong and InMotion all with different pigtails, though i had indicated on my order Gotway, I almost instantly got an email asking me to verify which model EUC i had, to make sure i got the correct version. i have several times ordered a specific variation of an item like this from other companies, and it's heartbreaking when it arrives, you open it up and find it isn't correct. How great they take the time to make sure you have a great experience.
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Posted 3 years ago
Ewheels has the best customer service I've ever debt with. Need I say more? Seriously, it's worth so much in the PEV world.
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Posted 3 years ago
Excellent fournisseur ! Je recommande sans hésitation.
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Posted 3 years ago
As a first time buyer I was a little disappointed to see that instructions to getting started was not in the box, nor was there anything about the pads or the correct positioning for the pads. But if figured it out then. Overall I'm learning to love it more and more.
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Posted 3 years ago
What can i say about ewheels? Well nothing that hasn't already been said so many times. The team at ehweels is amazing. Never once did a question go unanswered. Even when my item was delayed into an oblivion due to worldwide supply chain nightmares. They always responded, and always had every option on the table. I even needed some support after my product arrived and their support was outstanding! I really love doing business with them, and would suggest using them to anyone who is looking to purchase a PEV in the US.
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Posted 3 years ago
Good service with ewheels.
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Posted 3 years ago
Simply the best place to purchase an EUC! Excellent customer service, lightning fast response and quick shipping. The only thing I would change is shipping with FedEx…they are terrible and delayed delivery for 3 DAYS! That’s not on Ewheels, it shipped quickly and FedEx delayed. Maybe consider another shipper? UPS is much better! Drew was outstanding with his advice and because the matte black KS18XL had just gone out if stock, he offered a white on with a free black Roll.NZ neoprene cover…which I love! So now I can have a black or white wheel! Very happy dealing with Ewheels, bought my V10F from them with the same level of awesome service, my V12 is coming from them (excellent communication through the pre-order process, wheels just shipped), and an S20 is on preorder also. Ewheels has earned my business for all my EUC needs, and I needs EUCs!
ewheels 5 star review on 6th October 2021
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Posted 3 years ago
Thank you for promptly answering my emails. After the initial learning experience, the V8F has been working well. I do wish that Inmotion would improve their phone App as the login doesn’t work well. I will be upgrading to a wheel with more range in the near future.
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Posted 3 years ago
ewheels is rated 4.9 based on 3,683 reviews