Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
I was waiting for an InMotion V11 to be available in stock for months at a competitor's store only to see it being delayed month after month. However, eWheels had them in stock which arrived at my front porch in a mere 3 days after ordering it. Before ordering, I had many questions for the sales and support teams which were all answered within 24 hours of the question being sent to them. I look forward to a long and fruitful "EUC relationship" with eWheels and I highly recommend them for beginners and veterans looking for a new PEV.
Helpful Report
Posted 3 years ago
Fantastic customer support, great communication throughout my pre-order (even with challenging shipping conditions), blazing fast shipping once the product was ready
Helpful Report
Posted 3 years ago
Great communication during fulfillment! Wheel arrived on time and is awesome!
Helpful Report
Posted 3 years ago
Great customer service, Drew & Jason, really work with me in choosing a wheel, making changes. They are very accommodating & understanding excellent service.
Helpful Report
Posted 3 years ago
Paid for the Inmotion v12. Received the receipt and tracking the next day. A couple of days later, I received a box. I am from Hawaii, and the Inmotion v12 is intack. Packaging is durable. The V12 was 50% charged. First time riding and I fell hard. EUC is very durable. Happy with the delivery and the product.
Helpful Report
Posted 3 years ago
Awesome company to work with. Open communication, keeps you posted and informed, and the products are top-notch. All questions were answered before they even needed to be asked!
Helpful Report
Posted 3 years ago
This is my first EUC and I had never tried one. I wanted to buy a used wheel to "test the waters" but they are as rare as hen's teeth. (and cost almost what a new one would). So I decided to pull the trigger and buy a new from a reputable online site and am glad i chose eWheels. The advice from their site helped me decide which model was best for me, the ordering process was easy, I was constantly kept in the loop of how the order was proceeding and it arrived sooner than expected. EWheels also sent some good links on where to get the best apps and training videos. No regrets on my choice of wheel; seems perfect for a starter. Bottom line: great service without the usual follow-up ads and pestering to buy more.
Helpful Report
Posted 3 years ago
Despite massive supply chain problems in 2021, ewheels kept me updated with every snag in the shipping supply chain, such that I never felt the need to call or email them. Excellent communication, and my InMotion V12 arrived in perfect condition!
Helpful Report
Posted 3 years ago
Wow, amazing customer service! Drew help me out a lot. Even when I asked stupid questions. Had an issue with my scooter, but a replacement was sent to me within days. Thank you for all the help! Robert Lewis
Helpful Report
Posted 3 years ago
Love ewheels Jason & Drew are what makes this community.
Helpful Report
Posted 3 years ago
Awesome customer service. Really fast response. Really helpful. This is my second wheel buying from them. Would recommend them.
Helpful Report
Posted 3 years ago
Amazing customer service and warranty support. When my controller died, they offered to either change it for me or to ship a replacement the same day. They also wrote up a doc with pictures to lead me through the installation. Excellent communication from ewheels, whether it's responding to a support request, getting information about a new wheel, or finding out the status of an order.
Helpful Report
Posted 3 years ago
Best place to buy a pev. Ewheels is very transparent in their wheel delivery and provides a great service to the EUC community.
Helpful Report
Posted 3 years ago
I HAVE NO PROBLEMS WITH ANY OF MY WHEELS AN THE PARTS SERVICE IS GREAT AND HOPE TO GET A FAST CHARGER FOR THE V12 when AVAILABLE
Helpful Report
Posted 3 years ago
Though not a long time customer of Ewheels (a year), I have nothing but great experience in both products, service, communication and knowledge from Jason.
Helpful Report
Posted 3 years ago
Didn't receive yet
Helpful Report
Posted 3 years ago
My buying experience from EWheels has been amazing. The communication from time of order to product delivered has been exceptional. Something lost these days with other companies. I will always buy from EWheels for my electric vehicle needs.
Helpful Report
Posted 3 years ago
These guys are awesome!! Great prices, free shipping, and the best customer service. Highly recommend eWheels for EUC's and Electric Scooters!
Helpful Report
Posted 3 years ago
They were quick on response to emails and got the scooter to me overnight just like I paid for I'm very pleased
Helpful Report
Posted 3 years ago
First ewheel I've ever purchased, sent emails to multiple euc dealers, ewheels was the only company that responded to me and it was even better when I bought my first wheel from ewheels.Inmotion V11!!! I also was happy to put a deposit with them for a Veteran Sherman. The quick emails back to my questions definitely got me wanting to do business with them. I ordered the v11 from n a Sunday and it showed up at my house on Friday early afternoon. I was stoked. Started training myself to ride the next day and I'm hooked. Amazing choice going with Ewheels and I'm gonna continue to support and spread the word. Customer service at its finest.!!
Helpful Report
Posted 3 years ago
ewheels is rated 4.9 based on 3,683 reviews