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ewheels Reviews

4.9 Rating 3,652 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,652 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
I bought an InMotion v12ht, I’ve had some issues with the wheel at first 50 miles, then again at 100 miles. EWheels has been helpful in gettin me back riding and I appreciate the high level of customer service
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Posted 2 years ago
As always fast and good quality I'm glad to see this business still going strong!
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Posted 2 years ago
Jason and his eWheels team always provide the best solutions for their customers. Not only do they take their time to get you the perfect option, but they will make sure you purchase products that are optimized for safety and reliability. Their modified wheels are the best you can purchase in the world. I wouldn't doubt if they were the best store for buying electric unicycles.
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Posted 2 years ago
I have nothing but good things to say about this company! Jason is very patient with answering all my questions and making sure I understood the shipping process (to Hawaii) completely. I will be making all of my future euc purchases with this company from now on.
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Posted 2 years ago
Vsett 8 | Quality Build | Good Performance | Fun to Ride The scooter was shipped fast; I received within a week. I prefer the build quality of the Vsett 8 more than the Plug City scooter (re-branded Zero 8) that I previously owned. The front and rear swing arm suspension makes for a smooth and maneuverable ride. Vsett 8 adds security by requiring a wave of a furnished “card” that must be swiped to activate the scooter. I use Vsett 8 to get myself to and from work via commuter train. It folds up compactly to carry aboard and stow beneath my seat on-board and in my office. The scooter is crazy fun to ride and 25 mph is plenty fast for me. I would recommend this scooter to anyone seeking good build quality and performance. Note, there are three default P-settings to be aware of: 1) P-09: Start without kick is enabled – I prefer to manually give the scooter a kick forward to start moving; 2) P-12: Acceleration is set to maximum – it’s set to highest (#5), I prefer #3 medium acceleration; 3) P-17: Cruise control is enabled – I turn this off.
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Posted 2 years ago
First experience ordering from Ewheels. I ordered my first EUC on a Friday morning. It shipped out that afternoon and I had it by Tuesday. I definately will be ordering from you again.
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Posted 2 years ago
My new Bronco Extreme arrived 2 days earlier then promised Flawless rite out of the box Prompt reply to my questions I recommend Ewheels to anyone in the market for a pev Jason and his team will def take care of you . Refreshing to see such a big company like Ewheels handling business and treating there customers like there a mom & pop store. Thankyou Ewheels
ewheels 5 star review on 2nd September 2022
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Posted 2 years ago
Great Service and Customer Support. Quick to ship and answer questions before and after purchase. Its worth going through a retailer to have the assurance that you will have some support on your expensive purchase if something were to go wrong. I don't make all my purchases through ewheels, but its one of the first places I check when Im looking to buy something EUC related.
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Posted 2 years ago
Wheel arrived with leak in inner tube. Did not get to enjoy my purchase. The team at Ewheels made it right and gave me a full refund since I did not ride the wheel. Thank you for good customer service.
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Posted 2 years ago
I NEVER write reviews but I felt compelled to for eWheels. I'm relatively new to the EUC world(about 1 yr.)but once I got interested I knew I'd be hooked so I did my research on wheels & sellers, eWheels stood out in reviews. I purchased my V11 from them which was on back order, they kept in touch & updated shipments, answered almost immediately every time I emailed, answered every question I had every time, I had my cooling fan go out after a good tumble & they immediately sent me a new fan with instructional video to replace it, EZ/PZ. I just purchased my wife the V8F & paid for faster shipping, Literally had it the very next day even tho the eta was 3 days! I've mostly dealt with Eric & Jason. My 3rd wheel from them is already on order, I'll ALWAYS buy from these guys! Billy W.-
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Posted 2 years ago
Really fast shipping, got 3 days after ordering.. I think its the best charger available, shows you all the information so no guessing on when your battery will be done.
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Posted 2 years ago
eWheels was amazing throughout the whole process of me trying to decide which wheel to get. I'm very new to the EUC sport and am somewhat of a heavy guy, so I had no idea which wheel was right for me. Through literally 40 emails or so, eWheels held my hand throughout the whole process, answered every single email within the same hour of being sent, and even add some extra free gear within the shipping box as a gift. I will purchase all future EUC's through eWheels from now on.
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Posted 2 years ago
Smooth ordering process, great customer service, friendly and knowledgeable team!
ewheels 5 star review on 30th August 2022
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Posted 2 years ago
I just recently purchased a King Song 16XS EUC from eWheels. I honestly can report that it was one of the best/smoothest transactions I have ever made with an online company. I was happy to see an email response right away confirming my order and thrilled when I received notice that the wheel was shipped that afternoon!! 3 days later right on time, my new wheel arrived in perfect condition. I also received a "Getting Started" memo from them giving tips on how to learn safely and achieve the best success. I am certain after I learn how to ride and am ready to upgrade, I will be making that purchase from eWheels! Thank you eWheels!!!!!
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Posted 2 years ago
I’ll start off by saying it’s one of the best companies hands-down that I’ve ever had the pleasure to do business with. when I first started gliding I Purchased my Tesla from ewheels great customer service fast delivery top-notch everything, then I upgraded last year and got my veteran Sherman from E wheels again nothing short of the first experience with this company great customer service amazing timing on their shipments..Anytime I have a question I email them and Eric, Jason or any staff member reply immediately..they’re very helpful they’re always there to give you hints technical support by phone or email and as always great choice of wheels that they have to select from. I’ve just pre-ordered my imotion V 13 from them And as long as I can glide and ride I will continue to do business with eWheels. Stay safe out there everyone.. @wheel_mob P.s. let’s not forget they give wrist guards for free 😎
ewheels 5 star review on 29th August 2022 ewheels 5 star review on 29th August 2022
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Posted 2 years ago
Great experience with ewheels. Purchased a 16xs and having a great time. Will definitely be getting a bigger wheel soon.
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Posted 2 years ago
Pretty much the entire EUC community knows eWheels has great, personal customer service. eWheels also has a focus on safety, and has made a pattern of working with multiple manufacturers to use safer battery options. I will never buy an EUC from anyone else. For things they have in stock, shipping is quick and affordable. My EUC has had age-related problems (almost 6000 miles, often trails) and they've provided helpful support and discounts to keep it running well. I can't think of any other company that is this invested in post-sale support. But they aren't without their drawbacks. The website needs some modernization. And while I appreciate that they don't want to spam their customers with emails, I'm on the edge of my seat waiting for my EUC and would love more frequent updates. They are facing major delays due to their battery changes and the after-effects of the 2021 back-ups at the LA port and port customs. It's hard to fault eWheels, but if preorder speed is more important than customer service and safety, eWheels has not been quick with any of my 3 EUC preorders.
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Posted 2 years ago
Great company! Shipping was prompt and fast. Got my wheel (KS16S) in good functioning order and it’s been running great ever since. They are also quick to respond to emails and very informative if you have product questions.
ewheels 5 star review on 29th August 2022
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Posted 2 years ago
The ewheels team is always pleasant to interact with. Whether it's asking questions or making changes to orders, they are professional, helpful, quick to respond and considerate.
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Posted 2 years ago
Ewheels is reliable informative with their customers best interest in mind. Make me feel like a family member. When I need help they’re there
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Posted 2 years ago
ewheels is rated 4.9 based on 3,652 reviews