ewheels Reviews

4.9 Rating 3,663 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

934

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone at eWheels have always been super helpful. Very honest. Great customer service.”

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Posted 4 years ago

“What i really liked about eWheels was the relationship we started before the order. I discussed my options and concerns and they guided me to what turned out to be the best wheel for me. I ordered a 16X and since I live in AZ it arrived in just two days and delivered on a Saturday. Now my son-in-law is looking for his first wheel and he is also looking at the 16X or 18XL but I think he'll go with mine. Hard to beat the 3" tire (and doesn't burst into flames like you know who). Of course he's going to purchase from eWheels. The only negative, and not eWheels fault, was my Roll.nz cover, ordered with the wheel, was an older "design" from Roll.nz I did not know until I complained to Roll.nz about its fit. They mentioned they have a new better design now. I didn't think to make sure the cover was new stock because of eW's assurance that the wheels are the newest available. The cover works after modification but disappointed that I spent 100 dollars on old stock cover with flaws. Again not eW's fault. I completely recommend eWheels and will use them for our next purchase.”

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Posted 4 years ago

“By far the most patient, and responsive customer service. I had many questions as a newer rider and they were happy to answer. If during business hours I often received a response within an hour, if not sooner.”

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Posted 4 years ago

“ewheels is the best place in the states to get your next pev. customer support is great. any qusteions you have are answered quickly. even helped me with an inmotion v10 I bought used. highly recommend them.”

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Posted 4 years ago

“Best in USA”

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Posted 4 years ago

“Thank you Drew Baughman, William Grose & Jason, for coordinating my purchase. I am very happy to receive the King Song S18s Skeleton. It looks very elegant. Can't wait to using it to commute to work. I really appreciate you all with helping me with this purchase. I am going to rate this at 10 points !! I will highly recommend it to my friends. Thanks again !! Stay safe and be well ! God Bless America !! Jan 21 2021”

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Posted 4 years ago

“eWheels turned out to be everything I thought and more. The delivery was quick and got to me 2 days earlier. When you email them with a question they get right back to ya. Great people to do business with. The Sherman need I say anything else?”

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Posted 4 years ago

“I have purchased 4 PEVs from eWheels. In every case the experience was exceptional. Prompt feedback, willing to listen and fair negotiations are the norm here. If you want to purchase a PEV confident that the supplier is there and cares - eWheels is your partner.”

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Posted 4 years ago

“i love my new toy”

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Posted 4 years ago

“Top notch! I’ve bought 4 wheels from them and nothing but pure satisfaction. They do what they say , and communicate with updates on shipping the whole way. ( 2 wheels were pre- order). Really can’t beat there prices either. I made a mistake and ordered a wheel from AliExpress thinking I would get the veteran quicker. Not! Took 2 months and ended up with the older firmware and burned up the control board. Ewheels makes sure that we get the best and least problematic product. Why? Because they service what they sell!”

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Posted 4 years ago

“Ewheels was great. I had reached out to ask them a question while waiting for my wheel to arrive and I received a response within 24 hours. Very happy with my purchase and their service.”

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Posted 4 years ago

“I was pleased with my purchase and very pleased with the level of communication due to the shipping issues with China is very helpful to be in contact and being informed of what was going on.”

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Posted 4 years ago

“This was my 4th time ordering from eWheels. As usual, awesome service and free shipping since I am a returning customer. The product I ordered showed as "backordered" online, and I messaged them to see when the ETA was. I got a response in minutes that said they actually had a few more in stock. I ordered immediately and got my tracking info in under an hour.”

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Posted 4 years ago

“I've purchased several wheels from eWheels and every one was wonderful. This is truly a great company and their integrity and customer service is enviable. They are THE "go to" company for electric transportation devices in the USA and beyond.”

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Posted 4 years ago

“Being my first wheel purchase I peppered their support\sales team with questions... Fast, helpful responses informing of the process each step of the way. Instant unsolicited updates when shipments had a delay beyond their control. I worked support jobs for many years for a technical company and I know it is hard to have that level of detail to customers. I will do all my EUC business with them in the future!”

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Posted 4 years ago

“eWheels offers fair pricing and has outstanding customer support. I have emailed them numerous times and received phone calls in return. They have helped me through conversation choose the best EUC for my needs. They have also answered basic questions about things like for example how to connect to it through Bluetooth. It the modern day it is refreshing to find an organization that is customer service oriented.”

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Posted 4 years ago

“Customer service is is excellent at eWheels. I would definitely order from them again and I I highly recommend them as a vendor to anybody that asks.”

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Posted 4 years ago

“Ewheels customer service is by far some of the best out in the e-commerce world. They fill the niche so well there’s no other player in the game for my money.”

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Posted 4 years ago

“eWheel support answered my beginner questions, delivery speed was good. Later after some use, could of used more detail on how to update alarms.”

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Posted 4 years ago

“Ha sido mi vendedor de monociclos eléctricos antes, y por su excelente servicio lo continúa siendo. les he comprado monociclos y repuestos, y siempre han tenido una respuesta que supera mis expectativas .”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,663 reviews