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ewheels Reviews

4.9 Rating 3,759 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,759 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 14th January 2026
Mike Jackson
ewheels 5 star review on 13th January 2026
Rory Harris
ewheels 5 star review on 18th November 2025
Ryan Gross
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 3rd November 2025
Linda A. Waterman
ewheels 5 star review on 15th October 2025
Paul Gail
ewheels 5 star review on 9th October 2025
Sasha Dolgov
949
Anonymous
Anonymous  // 01/01/2019
Jason is super responsive when you need him and the wheels ship out fast when they're in stock.
Helpful Report
Posted 1 year ago
Most helpful customer service I’ve ever experienced. 👍
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Posted 1 year ago
Had a battery pack go out on my Begode Master and reached out to eWheels for help. eWheels responded within minutes and had a battery pack prepared, charged to the proper voltage and sent out the same day. Jason threw in some sturdy metal casings to replace the cheap plastic casings for all my battery packs. Pretty damn awesome! Their customer service is A+. Thanks eWheels!
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Posted 1 year ago
Very prompt (same day) customer reponses. Nice enough to transfer my warenty (Begode Falcon) to another person that sold the wheel to!
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Posted 1 year ago
The best customer service in the industry!
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Posted 1 year ago
Resubmitted because I accidentally gave only 4 stars. Should be 5! eWheels...awesome company. Nick and Jason have been awesome to work with on both a brand new V14 and an older V10F that I am trying to diagnose a problem with. I'm sending any potential future business from friends their way!
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Posted 1 year ago
I had great communication with and received great advice about wheels and tires from eWheels. Purchase and delivery went smoothly.
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Posted 1 year ago
Great company and very quick to asnser any questiosn.
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Posted 1 year ago
Everyone involved with electric wheels knows ewheels is the best! Without their high quality parts and expert advice my old wheels would be wasting away, collecting dust for sure so I am grateful.
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Posted 1 year ago
I received such amazing and responsive support from Jason and Nick. They respond to emails on Saturday night. They respond to emails on Sunday. I’ve never met him more responsive group of people in business.
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Posted 1 year ago
Quick to respond and very thorough on making sure they sent the correct items.
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Posted 1 year ago
Customer service has been top notch in helping me select a wheel based on my riding skills and desired specs- answering all my questions on weight, battery info, bms, and suspension. In the end, I went with the Patton, which so far, has turned out to be a good wheel for me, that I was able to mount after starting with the mten4.
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Posted 1 year ago
The best customer service in the industry, it's a big difference when a company like this truly stands by their products and is committed to giving a good experience
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Posted 1 year ago
...il me fera grand plaisir lorsque je l'aurais reçu évidemment...
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Posted 1 year ago
Fast shipping. Great customer support. eWheels even took extra steps with quality assurance, making sure that the wheel was shipped to me in excellent condition.
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Posted 1 year ago
Ewheels has been amazing so far. 10/10 for customer satisfaction. I always get a resond back in a timely manner. The ewheels team is really knowledgeable about the products they carry and has been a tremendous help along my electric unicycle journey. Looking forward to work with ewheels more in the future.
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Posted 1 year ago
I truely happy with ewheels.com. Nick and Jason are professionals. The ease of the instore purchase, to fast shipping, top notch communication and followup customer service. ewheels.com is 2nd to none. I will be who I refer all who are interested in EUCs or other electric rides to ewheels.com ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ in my book!
ewheels 5 star review on 12th November 2024
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Posted 1 year ago
Of course as always ewheels never seems to fail me and has yet again made a fast delivery everything as described and above all the only company that I would ever recommend to anyone
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Posted 1 year ago
Ewheels were very easy to do my ordering and payment with. They included extra emails with help on turning off transport mode, where to find the begode app, some app settings and tire pressures, and invoice receipt with tracking.
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Posted 1 year ago
Thank you ewheels! I forgot part of my order, resulting in having to make 2 orders in the same day. Ewheels automatically noticed and combined the shipping for me! They have saved me money, helped me troubleshoot, and guided me through repairs. Always respond and always helpful.
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Posted 1 year ago
ewheels is rated 4.9 based on 3,759 reviews