ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,016 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 23rd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exact Mats for the win. We have used these mats in every vehicle for several years. Several times the company has used our vehicles as the test vehicle for a set of new mats for a new make and model. Thank you for your excellent customer service and quality.”

Helpful Report

Thanks, NJ, for trusting us to protect your vehicles!

“outstanding quality, fits precisely”

Helpful Report

Thank you!

“Almost went the cheaper route on Amazon. Glad I didn’t. Fit is perfect. Thank you.”

Helpful Report

We're glad to hear it! Thanks for trusting us to help protect your surface!

“ExactMats are wonderful. We had an issue and they promptly rectified the issue without pause. I would recommend ExactMats they stand by their products and have wonderful customer service. when the new item arrived it was perfect exactly how it was described. Love it”

Helpful Report

We're so sorry to hear your mat is wavier than expected. We are unable to see anything other than the norm in the photo you attached, but if you can send a few more photos to our Support Team we'll be happy to assist. We have a variety of methods we can suggest to help flatten more quickly. Thanks!

“The plastic cover it really thick and it's better than the other plastic table covers bought before. Also it's stain resistant which I really like because we eat at the dining table all the time and there plenty of food and stains the go on the plastic cover. I highly recommend”

Helpful Report

Thank you, Andrew, for your 5-star review and rating! We're glad you had a great experience!

“I found Exactmats online and saw the perfect mat to go under the dog bowls. I arrived promptly and it's great. It's clear, so it doesn't look like a big thing on the floor. It's perfect”

Helpful Report

Thank you, Jody! So glad you and your pups are enjoying the mats!

“Very fast, and fit perfectly!”

Helpful Report

We're happy to hear it, Linda! We hope you enjoy!

“The customer service was great. The product is excellent too!”

Helpful Report

Thanks, Evsevia!

“I love the mat that I ordered for my dining room table. I purchased a new table that has seams in it, and I felt that if I didn't cover them, they would become crumb catchers. I didn't want to cover the table with a tablecloth, the table is long and narrow, so I did some research and found your company and I was able to order the size I needed. It fits perfectly, stays in place, and it lets the beautiful tabletop still show. I have gotten compliments on it. I let people know where I got it.”

Helpful Report

Thanks, Debbie, for your review and 5-star rating. Should you need anything else, we'll be here to assist! Enjoy :)

“My mat arrived quickly and was made to order. I would definitely be a repeat customer, should the need arise.”

Helpful Report

Thanks, Lynne! Enjoy :)

“Very happy to have found this product. I purchased a set for my recently acquired 2020 Ford Fusion. The mats fit perfectly, are great quality and stay in place well. They look nice and of course will nicely protect the floors from wear and tear.”

Helpful Report

Thank you, Scott! Enjoy :)

“Package received, all good as usual, delivery in time and received in good order well packed. This is about my 10th /12th order and always satisfied with the product, price and great service. Thank you”

Helpful Report

Wow, thank you so much, Anthony! We're so happy to have been able to assist and we hope you enjoy your newest order for years to come!

“ExactMats is the #1 place for clear plastic mats. Having made a mistake with my original order, Katie in Customer Service was extremely helpful in fixing my problem and facilitating a replacement mat. The quality of the mats are exceptional. Thanks for the quality mats and exceptional customer service.”

Helpful Report

Thank you for your review and for trusting us to assist. We're so glad to hear that you had a great experience, too. Enjoy!

“We were trying to find a protective clear mat for a new TV console and found no one made the exact size of the console. The Exactmat covering was a perfect fit, looks clear and sharp, came in one week and was reasonably priced. I would recommend this to anyone!”

Helpful Report

What a great use-case! We're so glad to hear our mat is perfectly (and clearly) protecting your TV console! Thanks for sharing!

“Love it, will have to see how long it lasts”

Helpful Report

Thanks, Annette! We hope you enjoy for years and years!

“totally happy with my purchase. fits well & looks good.”

Helpful Report

Thank you, Edward! We're happy to hear it!

“Perfect fit and quality.”

Helpful Report

Thanks, Ester! We're so glad you had a 5-star experience. :)

“Excellent mats and customer service was awesome. Our first batch had a defect. When I called customer service and sent them the pictures , they replaced both table mats for free . Customer service responded within 4 hrs when we sent them the email . I am very impressed with the quality of the mats . I would highly recommend these mats for the dinning tables . I am planning to buy the shelf liners for my bath rooms .”

Helpful Report

We're happy we were able to assist, Prathima. We hope you enjoy your replacement order!

“Katie was on the mark keeping me informed when the out-of-stock product that I wanted would be in. I wish I had something else to cover. The Riverstone finish transformed my scratched surface into a new desktop where monitors and docking station remain in place.”

Helpful Report

We're so glad Katie was able to assist! If you're ever looking for more surface protection for things like drawers, shelves, and cabinets, or anything else, we're here to help. Enjoy!

“Exact fit, arrived on time, exactly as advertised. Great quality”

Helpful Report

Thank you, Bill!

ExactMats is rated 4.8 based on 2,016 reviews