ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.73

4.7 Rating 2,116 Reviews

93 %

of reviewers recommend ExactMats

4.7

Based on 2,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

ExactMats 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice mats, fit perfectly and fast delivery. I have wood night tables and wanted a clear mat to protect the surfaces from water stains/scratches. These are perfect. They are shipped rolled so it took a bit of heavy books weighing them down to take out the rolls. The mats are not quite flat yet but will flatten out in time.”

Helpful Report

Thank you, Doris! We're glad you had a 5-star experience and hope you enjoy your mats for years to come!

“Excellent coffee table mat. Looks great, clean and high quality. Ordered on a smidge larger than dimension, fits nearly perfectly.”

Helpful Report

Thank you, Sanjay! We're so glad to hear it and hope you enjoy for years to come!

“I love the mat "exact" dimensions as ordered. I would highly recommend. 😍”

Helpful Report

Thank you, Matt!

“ExactMats is an amazing company that makes a beautiful & functional product AND has STELLAR customer service. They instantly sent the customized order to protect our floors that were to be used under a pilates reformer & a power plate before the equipment was installed & assembled- on time! When FedEX delivered the mats I ordered to the wrong address & Ellie in customer service was ready to resend the mats immediately - no questions asked to assure us that our floors were protected before the equipment was placed, I was so impressed with the professionalism- which is sadly so rare in our lives - especially regarding custom products.”

Helpful Report

Thanks, Randy! We're so happy we could help!

“ExactMats is one of the VERY BEST companies I have ever dealt with!!! Great product & customer service!”

Helpful Report

Thank you so much, Ron! We're so glad we could assist. :)

“I had a problem with one of the runner mats. I kept thinking it would settle out. I contacted customer service over a weekend after a few months of hoping it would lie flat They responded within a couple of hours. They are replacing the mat and gave me no grief sbout it. Super helpful, timely and easy to communicate with. Thank you guys! Great customer service. Best ive experienced in years and years!”

Helpful Report

Thank you for allowing us to assist! We hope you enjoy!

“We installed a new stainless steel, long, island countertop. Very quickly after installation, we found that it was scratching easily and was certainly going to look just awful within the first month. Enter ExactMats -- it came quickly, and with its custom sizing is a wonderful protector for our counter as well as providing easy clean up. It's tough, thick, and looks fabulous. It was just a hair long, and I had originally given 4 stars instead of 5), and, even though I indicated that for our application, no harm, a customer service agent contacted me almost immediatly. So, as impressed as I was before with the quality of the product and the speed of delivery, now I'm absolutely RAVING about the customer service! Who does this?? I'm so impressed I will be seriously thinking about any project I do in the future with ExactMats in mind -- any excuse to redo my experience.”

Helpful Report

Thank you, Sheri! We're so glad we could assist and hope you enjoy your order for years to come!

“You can trust this company to be very, very precise! I made the mistake of thinking "like glass" and reduced my measurement by 1/8". I wish I would not have as it was NOT necessary and I ended up with 1/8" less than what I was hoping for because of MY mistake. Measure, measure and re-measure to ensure you have the exact measurement you want. Then, trust EXACTMATS to execute you mats EXACTly as you desire.”

Helpful Report

Thank you so much for sharing! We're glad to hear you're enjoying your mat!

“New end tables and was utilizing place mats to protect. I was attempting to be creative and started searching under different criteria. ExactMats showed up in my search. Best thing since “sliced bread”! The only possible slight improvement would be to smooth out the corners a bit, otherwise, these fit perfectly and totally protect our new table tops.”

Helpful Report

Thank you, Lynn! We're so glad you're enjoying your new mats! In regard to the corners, we'd love to learn more about any issues you are experiencing. We welcome you to reach out to Support@Exactmats.com so that we may assist. Thanks again!

“The mats are good quality. They messed up on my mat the first cut but were very responsive and accommodating. They resolved my issue immediately I would have no issues purchasing from them again.”

Helpful Report

Thank you for your review and for trusting us to create your protective solution! We're so glad we could help.

“My old transparent table cover have a lots of wrinkles and I am tired of wiping it every night. I serch for a easy to wipe table cover at reasonable price. I finally found it at Exact Mat. It is about half an inch longer with few dull spots. I understand they are cut with machine and few flaws are acceptable. It is beautiful and was delivered earlier than said. I am very please not to see the wrinkles”

Helpful Report

Thank you for your review, Eileen! We're glad that you're happy with your mat overall! That said, it looks like you may have purchased a clear table mat from our standard-sized product page. In this case, the mats do arrive in standard sizes, such as the one you purchased. However, if you are looking for a perfect fit, we also offer a custom option. You can find this option at the top of the website, in the navigation bar.

“Perfect size for our new wood table at 36” X 60”. Just what we expected. A little rough on the edges for your elbows though.”

Helpful Report

Thank you for your review! We're glad that you've had a great experience overall. As for your elbows, it sounds like you may rest your arms on the edge of your desk. While not everyone does this, in cases like this, we recommend going down to our 60Mil material, which offers similar protection in a thinner format. We hope this helps!

“Exactly what you expect. I kinda wish there was some kinda drain around the edgess (kinda like a cutting board) in case water falls to the side. But these things look great and do a great job proteting my floor mats”

Helpful Report

Thank you, Chase! We appreciate your review and will share your feedback with our team. Have a great day!

“Very good quality, impressed with the product. While one edge was slightly longer than the measurements sent in, Katie from customer support helped me resolve the issue! Very friendly and quick to respond! Will definitely be ordering from them again!”

Helpful Report

Thank you, Tyler! We're so glad we were able to help, and we hope you enjoy for years to come!

“THEY ARE THINNER AND HEAVIER THAN EXPECTED. ONE WAS DAMAGED WHILE BEING MADE. BUT SERVICING THE PURPOSE. MY DOG WONT WALK IN THE KITCHEN WITHOUT THEM. After this review. Customer service reached out. Provide pictures of proof. And it was replaced. Thank you”

Helpful Report

Thank you for your review and for allowing us to resolve any issues with your order. We hope you're enjoying your new mat!

“I ordered one of the Exact Mats for my new glass table fits perfect and I’ll protect it forever and years to come thank you will show a woman named Katie was a great help. There was a little problem with my first order, lost and shipping and she was great when above and beyond kept in touch with me and made everything right also made my wife happy happy wife happy life thanks again.”

Helpful Report

Thank you, Michael! We're so glad Katie was able to assist and hope you enjoy your order!

“I just wanted to thank miss Katie for for responding and reaching out to me as quickly as she did in helping me in returning items and reordering the correct mats. V.James”

Helpful Report

Thank you, Valentyna! We're so glad Katie was able to assist.

“These mats are perfect, besides affordable. The cuts are clean and correct, the sizing is always accurate, and the quality is just right for what I needed to protect a desk. And they always arrive surprisingly soon after purchasing. And their customer service is super responsive. Happy repeat customer.”

Helpful Report

Thank you so much for sharing and for trusting us to protect your valued surfaces. We look forward to assisting you again in the future!

“Like my purchase to protect an entry way carpet however it does drift over time the mat is great… perhaps some “ teeth “ on the underside Received the mat with the teeth and it’s perfect!”

Helpful Report

Thanks, Veronica! We're glad we were able to get you the correct mat for your use case. Enjoy! :)

“Many office chair mats are made from similar material which has a sticky feel to it, unlike this one. Ordering on the website allows custom dimensions which is very useful to my small home office desk corner. Leaving the mat in the sun to soften up and then letting it cool off on my hardwood floor made it completely flat and it remains so.”

Helpful Report

Thank you for sharing! We're so glad you're enjoying your mat!

ExactMats is rated 4.7 based on 2,116 reviews