ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,051 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item ...good quality. Actually I thought I was getting 2 mats for the front of my Vette, at over 50 for one mat it was too expensive. Every other clear mats custom were that price for 2.i ordered another set from another vendor for my wife's car and they look almost identical...but for 2 at the same price.”

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Thanks, Mark, for your review!

“They look and fit great! Great customer service !”

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Thank you, Jennifer!

“One of the best customer service experiences I have ever had. On time deliveries, timely responses and efficient problem solving.”

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Thank you so much, Kuddusi!

“Great service and corrective action. I normally order from Exactmats whenever I purchase a new vehicle as I like the material and style of X-Mat. My recent purchase did not fit exactly as designed due to a specification change on the new vehicle. Exactmats team worked with me to get the right product manufactured quickly and all is good. Thanks Exactmats!”

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Thank you so much for sharing your experience. We're so glad we were able to assist and get you the perfect mat for your vehicle's specs. We hope you enjoy!

“Love, love, love my new car mats. I must congratulate and vehemently thank this company for ensuring my satisfaction. They went above and beyond to help me. Ellie one of their exceptional representatives was always responsive, kind, and very helpful. You are great company. Keep up the great work. Will tell others! Julia Winslett”

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Thank you, Julia!

“I had purchased a 22 3/8" square coffee table and wanted to protect the top. Somehow came across ExactMats and it looked like a quality site. And it is! My particular square mat arrived with 22 3/8" x 22 1/2" dimensions, so 1/8" overhang. I called for 1) suggestions on how to trim it and 2) to see what they thought. I was told they have an 1/8" tolerance wriggle room.....so there you go.....within tolerance. Haha.....as it turns out, my coffee table unfolds to make a larger rectangular table when lifted. This 40mil mat is for that rare time I will expand my table. So, it actually is sitting underneath the everyday table top. So, I can live with the 22 1/2" length and not even bother to trim it, as I will most likely screw it up. So, all good!”

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Thank you so much, Michael, for your review. We're so glad you're enjoying your new mat!

“Front mat were perfect, but the one piece mat in the back was a little off!”

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Thank you, Wallace, for your review. We're so glad we were able to assist in getting the perfect set produced for you. We hope the replacement set works well, but if you have any issues or concerns, please don't hesitate to reach out to us. Thanks you - we hope you enjoy!

“Happy with my purchase. It looks nice on my tabletop.”

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Thanks, Diane! We're so glad to hear it!

“ExactMats went above and beyond to make sure we loved our mats. We did not receive any type of compensation, they simply and kindly reached out to me and allowed me to exchange the mats I ordered for the ones we really wanted. They went above and beyond to make sure we got what we wanted. Thank you ExactMats!!!”

ExactMats 5 star review on 13th February 2025

Helpful Report

Thank you for allowing us to assist, Jillalison!

“I would like to thank Ellie S. once again for all her help in making sure I ordered the correct size we needed for our kitchen island. When we received it and placed it on the island it almost looks like glass, that shows the quality in the product. We are very happy with our purchase. We would most certainly refer anyone to Ellie in the future. Thank you again for all your help.”

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Thank you so much, Debra! We're so glad we were able to assist in creating the perfect protector for you and we look forward to working with you again! Enjoy :)

“I love the look of this. It looks nice and keeps wood table tops looking good. We got 80mil crystal. It looks like glass. After about 2 days of use, I do see very faint rings. I don't recall putting anything hot on it, but something to be mindful of. I will be ordering another one.”

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Thank you, Tara, for your review. Should you need any assistance, please don't hesitate to reach out to our Support Team (Support@ExactMats.com). Thanks!

“A little thicker and stiffer than I expected but very durable. And even the Riverstone is highly transparent, letting the color of the wood show through. I imagine the clear is all but invisible.”

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Thank you, Gary!

“Great mats, and even greater customer service. If for any reason there is an issue with your mats they will work with you to make it right.”

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Thank you so much for your 5-star review. We're so glad we were able to assist! We hope you enjoy!

“With very few quality products like this one on the market, I wasn’t sure what to expect with my order. I was pleasantly surprised! I bought a clear vinyl piece to protect my dining room table. The measurements are almost exact to what I measured, maybe slightly larger by the smallest fraction of an inch, but I think that serves better for the table in terms of protecting the edges. It really mimics a piece of glass, for a fraction of the price. I did buy a vinyl cleaner for it, only because when I cleaned it according to the instructions, some streaks were left behind. But after some vinyl cleaner and leaving it out to flatten over time, I’m very satisfied with my purchase, and even more satisfied with what I got for the price! Would definitely order from the company again.”

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Thank you, Erica! We're glad you're enjoying your mat and have found a cleaner that works well for your needs. Thank you for sharing! We hope you enjoy your new mat!

“Purchased two sizes for a dining room table with leaves. One had a few blemishes and was slightly long. Contacted them and a replacement was recieved (thanks Katie). The mats came rolled up and the slight curl memory was gone in a day. LOVE the table protection. Mats stay in place and are easy to clean. Glad I bought them.”

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Thank you for sharing your experience! We're so glad Katie was able to resolve the issue for you. Thanks for allowing us to help protect your surfaces!

“The mat is very nice. It's just too expensive for what it is.”

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Thank you, Jacquelyn, for your review. We've forwarded your feedback to our Leadership Team.

“After years of settling for ugly/flimsy drawer mats, I needed an upgrade, and I'm so glad I found ExactMats. My new mats are beautiful, sturdy and perfectly fit to the dimensions of my drawers and cabinets. I was very impressed with the reasonable price, and the speed of creation and delivery, and the customer service (thanks Ellie - who caught one of my measurement mistakes).”

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Thank you so much, Micah! We're so glad you had a 5-star experience and we look forward to working with you again!

“These are excellent. Clear as can be, thick enough to be tough, but still flexible and soft enough that they don't slide around or feel uncomfortable to use at the table. I needed these to protect our dining table from our young children, and they do the job while showing off the beauty of the wood table itself. I love them! My only feedback is that I wish these had been delivered packed flat instead of rolled up - I did have to stack them and put lots of weight on top of them for the day to be able to get them to flatten out. But they did eventually flatten out!”

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Thank you so much for your 5-star review! We're glad you like your new place mats. We have also forwarded your feedback to our Leadership Team. Thanks again!

“Very clear and a nice thickness. I ordered one for my office desk that has cut corners and I do not think I measured correctly, because it is cut too short but still works great. I ordered two for my end tables at home and they are a perfect fit”

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Thanks, Lynne! We're glad to hear you're loving your new mats!

“Love the quality and look of the clear pebbled mat.”

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Thanks, Bobbie!

ExactMats is rated 4.8 based on 2,051 reviews