ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,055 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mat that I ordered was cut to fit my table perfectly. It also did not take long for it to lie flat. One thing I did differently than most people would is I kept the Riverstone side up and the smooth side down. I did this because I didn't like the shiny look on the table. I get a few water marks but if I lift the mat up they go away. I'm pretty pleased with the purchase.”

Helpful Report

Thanks for sharing your experience. We're so glad you're enjoying your order!

“Took a longer time than expected to get this delivered but once received it was perfect for our applications. Ordered two at separate times and are very satisfied with the sizing and quality of these mats.”

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Thank you, Randall, for your 5-star review. We hope you enjoy for years to come!

“The clear floor mats fit perfectly. The only issue is the drivers side tens to slip as there is not a way to attach to the hook for the floor maqts, requiring readjustment periodically.”

Helpful Report

Thank you for your 5-star review, Richard! Just to clarify, although it may not be available for the mat you selected on our website by default, we do offer a hook option. In the future, we welcome you to reach out to us for any use case-specific customizations. We're happy to help!

“This is the second time I use ExactMats. Both for kitchen tables, and both have fit perfectly. You do have to remember the cut will be slightly larger when you enter your measurement. The table protector lays flat perfectly, is easy to clean and looks beautiful. Would purchase again.”

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Thank you, Lorraine!

“Customer service immediately responded to me when I alerted them that a shipment arrived with a defect and sent me a replacement mat within a short time frame. This is the kind of service that makes me want to purchase more from this company”

Helpful Report

Thanks, Hector! So glad we could assist. Enjoy! :)

“I have ordered several in different sizes and I'm happy with the quality and protection they provide. Customer service is awesome.”

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We're so happy to hear it, Colleen! We hope you enjoy your order for years and years! :)

“Awesome Service”

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Thank you, Iqbal!

“Katie S. was excellent to deal with on my wife's Vovlo S90L. I have used Exactmats for years and can't say enough great things about this company and Katie. Thank you for the fatastic service.”

Helpful Report

Thank you, Scott! We're so glad Katie was able to assist and we look forward to working with you again in the future! :) Have a great day!

“it is Crystal clear. Stays in place on Walnut veener table top. It took about a week and a half to flatten down. Looks great.”

Helpful Report

We're so glad to hear you're enjoying your new table protector. Here's to keeping your table damage-free for years to come!

“Product came shipped in a roll, most items like this do. It's retained some of it's rolled shape after a few days of laying on the floor, but we cleaned it and placed it on the table. We used a warm iron on a dish towel to warm the affected areas, then layed flat boards down on the towels. So far it's starting to lay flat. It may take several "treatments" to get it perfectly flat, but so far it's doing what it's supposed to - protect the table and keep crumbs out of the cracks in the wood. Great product!”

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Thank you, Dale, for your 5-star review. We're so glad you're enjoying your mat and look forward to working with you again in the future!

“Amazing. So easy and they are great. Definitely recommend!”

Helpful Report

Thank you so much, Renee!

“Very happy, we first ordered the crystal version, it looked great but showed air pockets on the smooth wood finish. Exactmats gave us rhe option to return the crystal and order the riverstone. They offered a nice discount to keep the crystal and order the riverstone. We decided to keep both mats and I cut the crystal mat to fit another table that we rarely use. It looks great on that table and doesn't show the air pockets much.”

Helpful Report

Thank you, Ed! We're so glad we could assist and hope you enjoy for years to come!

“OH MY GOSH! This is the best company with which to deal. I had an order issue that was ENTIRELY my mistake and yet they went out of their way to help me make it right and were so very kind and courteous along the way. Especially Katie! 😘 Perfect fit. Rapid responses to communications. Rapid turn around for shipping and arrival. DEFINITELY recommend this company. I loved the interaction so much. The product is excellent as well. But it was the personal touches that made this a stellar experience.”

Helpful Report

Thank you so much, Kim! We're so glad to hear you had a great experience and are enjoying your order! Here's to enjoying your mats for years to come!

“I have ordered about 80 liners for cabinet drawers and shelves in our kitchen, bathrooms, and utility room. They are beautiful and very functional. The best part is they are cut to fit each drawer and shelf. This alone saved me many, many hours from having to cut other types of liners myself. Katie was super helpful when ordering the liners. It takes a little time to make measurements, but you will have to do that anyway with any type of liner. ExactMats have a great product and they are easy to work with, especially Katie! I highly recommend them!”

Helpful Report

Thank you so much, Michael! We're so glad we were able to assist and hope you enjoy for years to come!

“Exactmats has made well over 100 liners for drawers and cabinets throughout our house. The liners look great and are durable. Best part is they cut the liners to the dimensions I give them. Katie is very professional and is easy to work with. She always follows through with what she tells me. I highly recommend Exactmats.”

Helpful Report

We're so happy to hear it, Michael! Thank you!

Thank you, Michael!

“The good news is the mats came today on schedule. Let your team know they deserve an A+ rating for their excellence in customer concern and management. They took the challenge and made the fix to the order. The mats work perfectly pursuant to the trace pattern they received. It is an absolute rare occurrence that an online order experience works to such perfection in making the end user...the client completely satisfied. Hats off to you and all involved in meeting my schedule and making it happen. Best to you and the team...have a wonderful and safe summer.”

Helpful Report

Thanks for your review! We're so glad you had a 5-star experience and that we were able to help create your perfect mats.

“The mat was perfectly sized and exactly as I expected. I t needs to air-out a little, but will be fine after that.”

Helpful Report

We're so happy to hear it, Nancy. After a couple of days, you should be good to go, but if you have any questions, we're here to help!

“We’ve always ordered our clear car mats from exact mats and the product always met our expectations. Great quality and fits perfectly. The customer service is exceptional from start to finish.”

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Thank you, Joy!

“For the most part, these mats fit PERFECTLY!! The front mats are SPOT ON!! The back (unimat), cold use a lil more precision. But, it’s not a show stopper. ***Update*** Spoke with Katie in Customer service and she was AMAZING!! This company is very professional and customer service oriented! Will definitely do business with them again and tell my friends!”

Helpful Report

Thank you, Glanatta! We're so glad you're enjoying your new mats!

“Ypur product is absolutly crazy good. Fast devivery. We ended up with 10 of "A1?" 27 1/2 x 17 3/4 we did not order???? We still need: 25 11/16 x 11 3/34 x3 25 1/12 x 11 3/4 x3 26 1/2 x 12 1/4 x 1 11/ 1/2 x 16 15/16 x1 28 1/2 x 20 x1 May we return the one's that are not right and get credit then order the reamaining? Please! We have sent a large amount of money with you.”

Helpful Report

Thanks, Ken, for your review. We're so glad you're enjoying your mats! In looking at your order, it looks like you entered a QTY of 14 for A1. That said, unfortunately, we do not offer refunds on custom orders, but I can see that our team did send you a nice discount offer for any replacement items to help offset any extra costs. If you have any questions about this offer, please don't hesitate to reach back out to our Support Team at Support@ExactMats.com.

ExactMats is rated 4.8 based on 2,055 reviews