ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.75

4.8 Rating 2,070 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 12th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Matt was fine. It just didn’t fit what I needed.”

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Thanks for your review!

“I purchased 4 different sizes of these mats to use in my new storage cabinet. They fit perfectly. They do have a bit of a smell to begin with, but that smell is slowly diminishing.”

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Thanks for your review. We hope you're enjoying your mats!

“We like the Riverstone mats for our furniture. They look nice and protect our furniture. One concern is it’s taking a long time to lay flat on edges. I think because in shipping they were rolled the wrong way. Overall we’re very happy!”

Helpful Report

Thanks, Daisy, for your 5-star review! If your mats have not flattened out yet, we welcome you to reach out to us at Support@Exactmats.com. We're happy to help!

“I really love these mats. They click right in and look really sharp. Fit is nearly perfect in the 2026 GV70. Cargo mat has a small bump out portion on the right side closest to the door that isn’t needed. Not sure if that’s a remnant from something in the 2025 model or if the sport version is different. It simply sits up the wall a bit in that one section so it’s not a deal breaker. I will purchase again. Much preferred to the molded mats.”

Helpful Report

Thanks, Amy! We're glad you're enjoying your order. However, if you do feel something is off with any of your mats, we welcome you to reach out to our Support Team at Support@ExactMats.com. Thanks!

“Not my first order I’ve been using these mats in all of our cars for years.They don’t seem to stick down in the floor mats like they use to they wouldn’t move,but they STILL do the job and YES I will continue to use them Thank you EXACT MATS”

Helpful Report

Thank you for your 5-star review, Edwin! Just to clarify, although it may not be available for the mat you selected on our website by default, we do offer a hook option that may help affix your clear mat to your vehicle's flooring directly. Typically, our clear mats are used as overlays, which is why it's not included by default, but we can definitely help to customize in the future - just reach out to us at Support@ExactMats.com. Thanks again!

“The mat that I ordered was cut to fit my table perfectly. It also did not take long for it to lie flat. One thing I did differently than most people would is I kept the Riverstone side up and the smooth side down. I did this because I didn't like the shiny look on the table. I get a few water marks but if I lift the mat up they go away. I'm pretty pleased with the purchase.”

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Thanks for sharing your experience. We're so glad you're enjoying your order!

“Took a longer time than expected to get this delivered but once received it was perfect for our applications. Ordered two at separate times and are very satisfied with the sizing and quality of these mats.”

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Thank you, Randall, for your 5-star review. We hope you enjoy for years to come!

“The clear floor mats fit perfectly. The only issue is the drivers side tens to slip as there is not a way to attach to the hook for the floor maqts, requiring readjustment periodically.”

Helpful Report

Thank you for your 5-star review, Richard! Just to clarify, although it may not be available for the mat you selected on our website by default, we do offer a hook option. In the future, we welcome you to reach out to us for any use case-specific customizations. We're happy to help!

“This is the second time I use ExactMats. Both for kitchen tables, and both have fit perfectly. You do have to remember the cut will be slightly larger when you enter your measurement. The table protector lays flat perfectly, is easy to clean and looks beautiful. Would purchase again.”

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Thank you, Lorraine!

“Customer service immediately responded to me when I alerted them that a shipment arrived with a defect and sent me a replacement mat within a short time frame. This is the kind of service that makes me want to purchase more from this company”

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Thanks, Hector! So glad we could assist. Enjoy! :)

“I have ordered several in different sizes and I'm happy with the quality and protection they provide. Customer service is awesome.”

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We're so happy to hear it, Colleen! We hope you enjoy your order for years and years! :)

“Awesome Service”

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Thank you, Iqbal!

“Katie S. was excellent to deal with on my wife's Vovlo S90L. I have used Exactmats for years and can't say enough great things about this company and Katie. Thank you for the fatastic service.”

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Thank you, Scott! We're so glad Katie was able to assist and we look forward to working with you again in the future! :) Have a great day!

“it is Crystal clear. Stays in place on Walnut veener table top. It took about a week and a half to flatten down. Looks great.”

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We're so glad to hear you're enjoying your new table protector. Here's to keeping your table damage-free for years to come!

“Product came shipped in a roll, most items like this do. It's retained some of it's rolled shape after a few days of laying on the floor, but we cleaned it and placed it on the table. We used a warm iron on a dish towel to warm the affected areas, then layed flat boards down on the towels. So far it's starting to lay flat. It may take several "treatments" to get it perfectly flat, but so far it's doing what it's supposed to - protect the table and keep crumbs out of the cracks in the wood. Great product!”

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Thank you, Dale, for your 5-star review. We're so glad you're enjoying your mat and look forward to working with you again in the future!

“Amazing. So easy and they are great. Definitely recommend!”

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Thank you so much, Renee!

“Very happy, we first ordered the crystal version, it looked great but showed air pockets on the smooth wood finish. Exactmats gave us rhe option to return the crystal and order the riverstone. They offered a nice discount to keep the crystal and order the riverstone. We decided to keep both mats and I cut the crystal mat to fit another table that we rarely use. It looks great on that table and doesn't show the air pockets much.”

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Thank you, Ed! We're so glad we could assist and hope you enjoy for years to come!

“OH MY GOSH! This is the best company with which to deal. I had an order issue that was ENTIRELY my mistake and yet they went out of their way to help me make it right and were so very kind and courteous along the way. Especially Katie! 😘 Perfect fit. Rapid responses to communications. Rapid turn around for shipping and arrival. DEFINITELY recommend this company. I loved the interaction so much. The product is excellent as well. But it was the personal touches that made this a stellar experience.”

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Thank you so much, Kim! We're so glad to hear you had a great experience and are enjoying your order! Here's to enjoying your mats for years to come!

“I have ordered about 80 liners for cabinet drawers and shelves in our kitchen, bathrooms, and utility room. They are beautiful and very functional. The best part is they are cut to fit each drawer and shelf. This alone saved me many, many hours from having to cut other types of liners myself. Katie was super helpful when ordering the liners. It takes a little time to make measurements, but you will have to do that anyway with any type of liner. ExactMats have a great product and they are easy to work with, especially Katie! I highly recommend them!”

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Thank you so much, Michael! We're so glad we were able to assist and hope you enjoy for years to come!

“Exactmats has made well over 100 liners for drawers and cabinets throughout our house. The liners look great and are durable. Best part is they cut the liners to the dimensions I give them. Katie is very professional and is easy to work with. She always follows through with what she tells me. I highly recommend Exactmats.”

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We're so happy to hear it, Michael! Thank you!

Thank you, Michael!

ExactMats is rated 4.8 based on 2,070 reviews