ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,014 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 23rd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These mats are exactly what I needed for comfort on my feet and back while cooking and washing the dishes.”

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Thanks, Wendy!

“Quick and easily system of ordering. Great product quality”

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Thank you!

“It was a custom fit and perfectly fits the table. Excellent quality and support. Appreciate it”

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Thank you, Joshua! We're so happy to hear it!

“I love it! I was a little leary at first because the wrinkles were so pronounced. (Mine was delivered in a roll). But after a few days, like you said, it settled down to perfection. It looks beautiful! Thank you!”

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Thank you, Nancy! We're so glad you're loving your new table cover!

“We ordered custom mats from ExactMats. They came back cut exactly as requested. They look very nice. I was very impressed by ExactMats' customer service. They responded within a few hours of my emails to them, even if it was the weekend and their offices were closed. Their responses were detailed and very helpful.”

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Thank you, Vicraj! We're so glad we could help and hope you're enjoying your mats!

“10/10 perfect fit”

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“Easy to order, arrived in a reasonable timeframe and fit perfectly”

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Thank you, Michael! We're so glad you're happy with them!

“The custom template mats for my back seats fit perfectly and they look great. Thanks so much especially to Katie and Ellie for their assistance in this process.”

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Thank you so much for sharing your experience. We're so happy you are enjoying your mats!

“It looks great and it is just what we needed for under our bike trainers. We wanted to protect the white tiled floor from the dirt that fly off the chain. At first, the mat had a very strong toxic like smell when we took it out of the box. After leaving it outside for 18 hours to out gas it was fine to bring inside again. But the initial smell - even being exposed to it for a few minutes- made my throat irritated and I was having shortness of breath the remaining of the day. Highly recommend to air it out!”

Helpful Report

What a great use case, thanks for sharing! In regards to an odors, we'd like to clarify what it is you may be experiencing. First, our products are specially formulated to be 100% free of BPAs and Phthalates, so unlike many other mats, our product typically do not produce very much odor at all. People with olfactory sensitivity may pick up scents similar to that of a newly opened shower curtain or beach ball (this is harmless offgassing, not to be confused with harmful outgassing). Typically, any lingering scents trapped inside the box during transit will dissipate within a few hours, but can be shorter or faster, depending on temperatures.

“Perfect cutting of the measurements I submitted. The plastic was not as rigid as I expected.”

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Thanks, Dale! We're glad you're happy with your order!

“Love my mat! Really protects my table. No more scratches. Be careful measuring and allow for angled beveled corners of the table. Mine was a little too large because I didn’t take that into account”

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We're so glad to hear it, Sheryl. Thank you so much for sharing!

“Quality automotive mats, Look great in my SUV Fit like a glove and excellent delivery time. All I can say I would definitely buy from this company Again”

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Thank you, Michael! We're glad we could help!

“Perfect fit and stays in place. I love them!!”

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Thanks, Michelle! We're so happy you love your new auto mats! We hope you enjoy.

“Have been an ExactMats customer for a long time and have always been pleased with their products.”

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Thank you, Ronald!

“Exact mats always gets it right. I have purchased their mats for yesrs. Great product.”

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Thank you, Alberto, for trusting us to keep your vehicle clean and damage-free!

“They were the perfect fit, well made, and look great. So much nicer than the Nissan original ones.”

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Thank you, Timothy!

“I ordered the ExactMats for my new Lexus RX 450 H+. They are a perfect fit & am very pleased with the quality!”

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Thanks, Aparna!

“The size is exactly right. The mats have flattened out as expected. I'm not sure if I should have ordered the "non-textured" kind so that the woodwork would be more visible, but the ones I have are protecting the tables they are on, so I cannot complain.”

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Thank you, Reed! We're glad you're happy with your new mat!

“Fits perfectly!”

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We're so glad to hear it!

“Just amazing!”

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Thank you!

ExactMats is rated 4.8 based on 2,014 reviews