ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,055 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We installed a new stainless steel, long, island countertop. Very quickly after installation, we found that it was scratching easily and was certainly going to look just awful within the first month. Enter ExactMats -- it came quickly, and with its custom sizing is a wonderful protector for our counter as well as providing easy clean up. It's tough, thick, and looks fabulous. It was just a hair long, and I had originally given 4 stars instead of 5), and, even though I indicated that for our application, no harm, a customer service agent contacted me almost immediatly. So, as impressed as I was before with the quality of the product and the speed of delivery, now I'm absolutely RAVING about the customer service! Who does this?? I'm so impressed I will be seriously thinking about any project I do in the future with ExactMats in mind -- any excuse to redo my experience.”

Helpful Report

“You can trust this company to be very, very precise! I made the mistake of thinking "like glass" and reduced my measurement by 1/8". I wish I would not have as it was NOT necessary and I ended up with 1/8" less than what I was hoping for because of MY mistake. Measure, measure and re-measure to ensure you have the exact measurement you want. Then, trust EXACTMATS to execute you mats EXACTly as you desire.”

Helpful Report

“New end tables and was utilizing place mats to protect. I was attempting to be creative and started searching under different criteria. ExactMats showed up in my search. Best thing since “sliced bread”! The only possible slight improvement would be to smooth out the corners a bit, otherwise, these fit perfectly and totally protect our new table tops.”

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“The mats are good quality. They messed up on my mat the first cut but were very responsive and accommodating. They resolved my issue immediately I would have no issues purchasing from them again.”

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“My old transparent table cover have a lots of wrinkles and I am tired of wiping it every night. I serch for a easy to wipe table cover at reasonable price. I finally found it at Exact Mat. It is about half an inch longer with few dull spots. I understand they are cut with machine and few flaws are acceptable. It is beautiful and was delivered earlier than said. I am very please not to see the wrinkles”

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“Perfect size for our new wood table at 36” X 60”. Just what we expected. A little rough on the edges for your elbows though.”

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“Exactly what you expect. I kinda wish there was some kinda drain around the edgess (kinda like a cutting board) in case water falls to the side. But these things look great and do a great job proteting my floor mats”

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“Very good quality, impressed with the product. While one edge was slightly longer than the measurements sent in, Katie from customer support helped me resolve the issue! Very friendly and quick to respond! Will definitely be ordering from them again!”

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“THEY ARE THINNER AND HEAVIER THAN EXPECTED. ONE WAS DAMAGED WHILE BEING MADE. BUT SERVICING THE PURPOSE. MY DOG WONT WALK IN THE KITCHEN WITHOUT THEM. After this review. Customer service reached out. Provide pictures of proof. And it was replaced. Thank you”

Helpful Report

“I ordered one of the Exact Mats for my new glass table fits perfect and I’ll protect it forever and years to come thank you will show a woman named Katie was a great help. There was a little problem with my first order, lost and shipping and she was great when above and beyond kept in touch with me and made everything right also made my wife happy happy wife happy life thanks again.”

Helpful Report

Thank you, Michael! We're so glad Katie was able to assist and hope you enjoy your order!

“I just wanted to thank miss Katie for for responding and reaching out to me as quickly as she did in helping me in returning items and reordering the correct mats. V.James”

Helpful Report

Thank you, Valentyna! We're so glad Katie was able to assist.

“These mats are perfect, besides affordable. The cuts are clean and correct, the sizing is always accurate, and the quality is just right for what I needed to protect a desk. And they always arrive surprisingly soon after purchasing. And their customer service is super responsive. Happy repeat customer.”

Helpful Report

Thank you so much for sharing and for trusting us to protect your valued surfaces. We look forward to assisting you again in the future!

“Like my purchase to protect an entry way carpet however it does drift over time the mat is great… perhaps some “ teeth “ on the underside Received the mat with the teeth and it’s perfect!”

Helpful Report

Thanks, Veronica! We're glad we were able to get you the correct mat for your use case. Enjoy! :)

“Many office chair mats are made from similar material which has a sticky feel to it, unlike this one. Ordering on the website allows custom dimensions which is very useful to my small home office desk corner. Leaving the mat in the sun to soften up and then letting it cool off on my hardwood floor made it completely flat and it remains so.”

Helpful Report

Thank you for sharing! We're so glad you're enjoying your mat!

“I really like this product—it fits perfectly on my dining table, and I can finally enjoy the beauty of it again. I’ve tried several covers before, but they either looked dull or tore too easily. I even used a white tablecloth, but it still wasn’t good enough. I’ve been using this mat for a while now, and overall I’m happy with it. The only issue is that it has already gotten some stains. I tried cleaning it with soap, but they didn’t come out.”

ExactMats 5 star review on 8th September 2025

Helpful Report

Thank you for your 5-star review, Patricia! We're glad you're enjoying your new mat. It looks great on your beautiful table! In regard to your other comment, we're sorry to hear you're seeing stains. We'd be happy to chat and troubleshoot with you to see what may be staining your product. We welcome you to reach out to our Support Team for troubleshooting and cleaning tips/tricks. You can reach them at Support@ExactMats.com.

“The Matt was fine. It just didn’t fit what I needed.”

Helpful Report

Thanks for your review!

“I purchased 4 different sizes of these mats to use in my new storage cabinet. They fit perfectly. They do have a bit of a smell to begin with, but that smell is slowly diminishing.”

Helpful Report

Thanks for your review. We hope you're enjoying your mats!

“We like the Riverstone mats for our furniture. They look nice and protect our furniture. One concern is it’s taking a long time to lay flat on edges. I think because in shipping they were rolled the wrong way. Overall we’re very happy!”

Helpful Report

Thanks, Daisy, for your 5-star review! If your mats have not flattened out yet, we welcome you to reach out to us at Support@Exactmats.com. We're happy to help!

“I really love these mats. They click right in and look really sharp. Fit is nearly perfect in the 2026 GV70. Cargo mat has a small bump out portion on the right side closest to the door that isn’t needed. Not sure if that’s a remnant from something in the 2025 model or if the sport version is different. It simply sits up the wall a bit in that one section so it’s not a deal breaker. I will purchase again. Much preferred to the molded mats.”

Helpful Report

Thanks, Amy! We're glad you're enjoying your order. However, if you do feel something is off with any of your mats, we welcome you to reach out to our Support Team at Support@ExactMats.com. Thanks!

“Not my first order I’ve been using these mats in all of our cars for years.They don’t seem to stick down in the floor mats like they use to they wouldn’t move,but they STILL do the job and YES I will continue to use them Thank you EXACT MATS”

Helpful Report

Thank you for your 5-star review, Edwin! Just to clarify, although it may not be available for the mat you selected on our website by default, we do offer a hook option that may help affix your clear mat to your vehicle's flooring directly. Typically, our clear mats are used as overlays, which is why it's not included by default, but we can definitely help to customize in the future - just reach out to us at Support@ExactMats.com. Thanks again!

ExactMats is rated 4.8 based on 2,055 reviews