ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.84

4.8 Rating 2,026 Reviews

96 %

of reviewers recommend ExactMats

Company Reviews

Metrics

4.8

Based on 2,026 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 27th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SIMPLE PURCHASING PROCESS. PROFESSIONAL STAFF. QUICK SHIPPING. COMPETITIVE PRICING/ GOOD VALUE. SHOULD THE NEED PRESENT ITSELF IN THE FUTURE, THIS WRITER WILL CHOOSE EXACTMATS!!”

Helpful Report

“I think it is a good product. My only complaint is that it shows every footprint, with socks or shoes. Otherwise its easy to clean and looks good.”

Helpful Report

“II bought set of 4 clear for my 2024 Genesis G90 and unfortunately I started making the holes on the one for driver side first and I made the holes to big so the mat moves a little. I hope someday I'll be able to buy just the one for the driver side. In the back seat the pegs were to far under the seats so I didn't even try to cut them.”

Helpful Report

“The mats fit very well and are nice and thick. The only thing I didn't like about them is that they were dense, and you couldn't see, the color of the carpeting on the floor. It looks like I have plastic on the floor.”

Helpful Report

Thank you for your review of our auto mats, Christine. Our vinyl mats are more durable than the average mat, so naturally, it is thicker, too. They are not only designed to protect, but are also designed to work for anyone's vehicle, regardless of whether it's older and more damaged, or brand new and pristine. The pattern allows you to see through to the OEM mat below, and it also has a texture, which adds a unique visual appeal, traction, and camouflaging for those with damaged OEM mats. Additionally, the weight, and added grippers (which adds to the thickness), aid in ensuring the mat stays put. We hope this helps to explain the thickness and reassures you that it's there for a reason - to protect your vehicle as best as possible. :)

“They are both perfect! Love them”

Helpful Report

Thank you, Gail!

“Good Qualities but too early to see the full effect since I have it on my quartz floor. Hope the mat will clear bubble like in time.”

Helpful Report

Thanks, Judy! We hope you're loving your new mat!

“I have tried many clear vinyl table coverings but could never get the correct size or shape from a sales catalog or from Bed Bath Beyond. I finally found ExactMats by googling and so glad I did. However, I had a little difficulty getting my order completed because the rep wanted exact measurements I didn't have the right measuring tools on hand. She worked it out with me and I received the best clear vinyl protective table cover I could imagine. The vinyl cover is not perfect in length measurement. My table is 60" long and it's a tiny bit longer. One side has a very small wave, not exactly straight on that side but close enough. I couldn't be happier with this table cover. The staff is friendly and will work with you. The quality of the product is a rating of 10+. Very happy with my purchase!”

Helpful Report

Thank you for your review, Linda! We're glad you're happy with your mat. If you believe your mat is not as straight as it should be, or there's a product defect, we welcome you to reach out to our Support Team for assistance - Support@Exactmats.com. Thanks!

“The mats worked out overall but there is a faint smell that lingers, if you have a sensitive nose like me. Not bad enough to return the mats though. Hopefully with time it'll disappear completely. The mats are very durable.”

Helpful Report

Thanks for your review, Matt! We're glad you're enjoying the liners. Regarding scents, here's a bit more info on the topic: https://t.ly/SvncB

“Very nice, makes my old desk look new. Easy to purchase also.”

Helpful Report

Thanks, Barbara! We're so glad to hear it. We hope you enjoy!

“Love the concept for my kitchen table . The mat stays in place. No more tablecloths!”

Helpful Report

Thanks, Deborah! So glad you love the mats! Enjoy :)

“I am pleased with the fit of the driver side car mat and the second row of my SUV. I was hoping the front passenger car mat would cover more of that area. The top of that area is unprotected.”

Helpful Report

Thanks, Ken, for your review. We're glad you like your new mats. Our mats are made to perfectly fit the shape/size of your vehicle's OEM mats, made by the vehicle manufacturer, allowing for a minimalistic design aesthetic. If you are not using an OEM mat, this could account for minor fitment differences. Of course, if that's not the issue, and your mats are still not fitting perfectly, we welcome you to reach out to our Support Team for assistance. After all, we're here to help! Thanks and have a great day!

“The mats looks good and fits it my car.”

Helpful Report

Thanks, Rose! Looks great!

“Just what we wanted and it is serving us well. The cut on one side was not very straight,however, so we placed that side near the wall and is not noticeable.”

Helpful Report

Thank you, Phil! We're glad you love your new mat but we are sorry to hear you had an issue with one of the corners. If this is causing problems, we welcome you to reach out for assistance. After all, we're here to help!

“Love it!!!!”

Helpful Report

Thank you, Linda!

“Fast shipping and item as described.”

Helpful Report

Thanks, Christine! We're so glad you're pleased. If there's anything else we can do for you, please don't hesitate to reach back out. Enjoy! :)

“good serve. I liked getting the samples at a reasonable cost. I think the mats will work out fine. The only improvement that would be nice is a choice of mats with a "mat" finish. i.e. not shiny.”

Helpful Report

Thanks for your review, Sita. We're glad to hear you're happy with your order! Side note, we actually offer multiple finish types, including a couple less glossy options. If you have any questions about what else we have available, we recommend reaching out to our Support Team (Support@exactmats.com) for assistance. They'll be happy to go through our options to help you decide what may work best for your surface type. Thanks and have a great day!

“ExactMats was able to provide me with protective covers for my black Formica counter top. This is working out great as they prevent scratches and fingerprints. Also makes cleaning up a lot easier.”

Helpful Report

Thanks, Brad, for your review! We're so glad to hear you're loving your new counter top mats!

“We bought an ExactMat to cover a hope chest we use as our living room coffee table. Since it's an antique, we wanted to protect it without just covering it up. The ExactMat does exactly what we need it to do. It protects the wood, prevents damage, cushions from blows, allows the natural wood to shine through, and looks nice! Ours was a couple of centimeters off on one side, but we have it on an antique and homemade piece of furniture so the minuscule amount of space on one side not being covered isn't a dealbreaker for us. Highly recommend these mats for covering any piece of furniture you want to protect! Easy to order, easy to use, doesn't slide around, doesn't "stick" (which might cause damage to wood surfaces), and no assembly required! How can it get any easier than that?”

Helpful Report

We're so glad to hear you're loving your new Antique protector, Katrina. We hope you enjoy for years to come!

“Old review: ============== The mat smells so toxic that I couldn't handle it inside the house. The smell gave me a massive headache. I took it outside to air, and it's been way over a month and still smells bad. I've used many vinyl / plastic products inside the house including LVP flooring, other plastic covers, and NONE of them ever gave a smell. I don't consider myself sensitive to smell by any means. I'm surprised with how bad this product smells, and even more shocked with how long it takes to air it outside. What a waste of money. Updated review: ===================== The representatives from ExactMats contacted me about this issue after my first review. They mentioned their new factory makes less smelly products. They sent me a replacement to try. Upon opening the table mat, I can immediately smell a difference, it's indeed much better! After airing it in my garage floor for several weeks, I'm finally able to use it and it won't smell at all. At the end, I'm happy with the product, but I just wish it airs a lot faster than several weeks.”

Helpful Report

Thank you for your feedback and for working with our team to resolve the issue. We hope you enjoy!

“Took longer than expected to flatten in a warm room (a week) despite suggested methods for hastening, but lying flat now. Nice, thick protective layer for coffee table. Delivery time as promised. Box was nearly destroyed on one end upon delivery, so had been worried about damage to rolled mat, but the mat was untouched. This is less expensive than plexiglass or glass, and is clear enough for our purposes.”

Helpful Report

Thank you for your review. We're so glad to hear that your mat settled well! We hope you love it.

ExactMats is rated 4.8 based on 2,026 reviews