ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.73

4.7 Rating 2,124 Reviews

93 %

of reviewers recommend ExactMats

4.7

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

ExactMats 5 star review on 30th June 2026

Anonymous

Anonymous // 01/01/2019

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“I purchased Exact Mats for all the cabinets and drawers for my new home. I would give the Riverstone style a 10 but ordered 6 for my glass front cabinets and they don't lay flat and look like thick plastic so I would not recommend those as they look cheap.”

Helpful Report

Hi Karen, So sorry to hear you did not have a 5-star experience. That's definitely not what we want. To clarify, our Riverstone material is a very thick (80mil) vinyl, so sometimes it does take some time to lay flat (this really depends on when we are shipping as vinyl tends to stiffen up in colder temperatures and flatten out in warmer). We recommend laying the mats outside in the sun for a few moments to anyone looking to expedite the speed at which the mats flatten. We hope this helps but if you have any further concerns, please feel free to contact our support team. Have a great day!

“This was my 6th set of exact mats. They were easy to order, arrived quickly and fit perfectly!”

Helpful Report

Thanks for this stellar review, Farzad!

“Not as clear as I thought they would be. Quality was very good. Order and delivery was very good experience.”

Helpful Report

Thanks for the review, Carol. We're sorry to hear the mats were not as clear as you may have expected. Our mats are very clear, but they are thicker than the average mat. The thickness may impact some clarity, but your mats should still be extremely clear. If you feel there was an issue with the order, please feel free to reach out. Otherwise, we'll definitely pass along this feedback as we're always looking to improve.

“Owner couldn't have been nicer to work with! I've had these mats in several vehicles over the past years. They hold up amazingly well!”

Helpful Report

Thank you so much, Renee! We're glad you love our mats and our service. Thanks for being a loyal EM customer!

Thank you so much, Renee! We're so glad you're happy with your mats!

“Excellent!!!!”

Helpful Report

Thanks so much for your awesome review!

Thanks so much!

“I had a minor size issue with the fit of the set of mats I purchased for my new Lexus ES350. Ben Reimers, Director of Customer Support, responded very quickly to my feedback and I was shipped a new set of mats that completely resolved the issue to my satisfaction. This actually exceeded my expectations from providing customer feedback. I have already recommended ExactMats to one of my friends that recently purchased a new Cadillac SUV.”

Helpful Report

Hi Anthony. We're so sorry to hear you're not happy with your mats! This is not what we want at all and if there's an issue I'm sure we can fix it. Please do give us a call to discuss at your earliest convenience so we can figure out what may have happened. You can reach us at: 1-888-395-6004

“I've used Exactmats with superb perfect pleasure in a 2006 Nissan Altima 2.5S. Through tons of life, uses, eras of life, and sheer time, it held up beautifully presenting my original carpets with the famed protective layer. It held in place (even better than the factory's own mats) and never looked worse for wear, it just didn't wear. When I got my 2019 Volvo XC90 T5, I got the same and am experiencing the same great pleasure and performance. I recommend Exactmats!”

Helpful Report

Thanks so much, Richard! We're SO happy you're happy :) Please feel free to share your purchase with your friends and family. Here's a great video to share what our product is all about: https://www.youtube.com/watch?v=ZuN7FC5buQg&t=1s

“I always buy the mats when I get a new vehicle and consider them to be a good investment. Seemed like shipping was longer than usual this time however for me being in the same state.”

Helpful Report

Thanks for your review! We're sorry to hear it took longer than usual to receive your package. For orders that include free shipping, we utilize FedEx SmartPost, which leverages the USPS. They may have had a delay due to unforeseen circumstances. We sincerely apologize but are very happy you're pleased with your mats!

“Quick service, mats are great”

Helpful Report

Thank you very much for your kind review!

“I bought exactmats for all 3 of my cars. The one on 2005 Camry still looks good after 13 years of use. I also purchased 2 set of mats for my friends, they all love it. Thank you.”

Helpful Report

Thanks so much!!

“Mats sent very quickly! Fits great!”

Helpful Report

Thank you!

“Perfect match! Love it! Thanks, Exactmats!”

Helpful Report

No, thank YOU! :)

“The mats were perfectly sized and the delivery time was great also. Third time I have ordered from you guys and each time has been great”

Helpful Report

Amazing to hear! Thank you so much Neriyah!

“I just love the Mets I would recommend getting your to everybody”

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Thank you so much, Annie!

“Thank you for my Exact mats. They fit EXACTLY as they're cut to fit. Perfect!!!”

Helpful Report

Thank you for your review! We're so happy to see that you're happy with your purchase.

“Just wish they would go up on the sides to contain dirt and snow Otherwise happy with the purchase”

Helpful Report

Thank you so much for your honest review. We're glad you love your mats. Please note, we're always looking for ways to improve our product offerings, so your feedback is incredibly valuable. Thanks again!

“This is the second set I ordered. The first was for my 2013 RAV4 and it was great for both looks and protection. This one is for my Honda overseas, I hope it will fit as well.”

Helpful Report

Roberto, that's great to hear! Thank you!

“Excellent customer service and custom-fitted mat covers at a reasonable cost!”

Helpful Report

Thank you very much, Richard! We appreciate your business. Here's to keeping your car clean!

“Very good experience”

Helpful Report

Thanks, William! Glad we could help!

“I am satisfied, but the front mats could have been fit and cut more exact, would recommend to other customers”

Helpful Report

Hi there! While we're happy that you'd recommend us to others, we also want to make sure you're truly happy with your mats. If they are totally incorrect, we want to do everything we can to fix it! However, if it's a tiny bit off, it may fall into our 1/16th" Guarantee, which guarantees a perfect fit, within 1/16th of an inch. Either way, if you are at all unhappy with your mats, please let us know so we can look into a resolution asap :)

ExactMats is rated 4.7 based on 2,124 reviews