ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its hard to find mats that have an exact fit. Very satisfied with these!”

Helpful Report

Thanks, Cal, we're so glad to hear it! Enjoy!

“Excelente costumer service thanks”

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Thanks, Guillermo!

“perfect! from the ordering to the delivery……all was handled expeditiously and the mat was perfect! thank you for the excellent service!”

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Thanks, Jo, for your awesome review and 5-star rating! We're so glad you're happy with your purchase and experience. Enjoy!

“Great job on producing custom mats for my 2022 Ram 1500 Longhorn. The fit and look are great and everyone has complemented them. Thank you Katie and Ben for all you great customer support and efforts.”

Helpful Report

That's so great to hear! We're happy you not only had a great experience working with our team, but that you love your new mats! We hope you enjoy for years to come!

“Awesome experience! The mats came very quickly and fit perfectly! Very pleased.”

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We're so happy to hear you had a great experience, Carrie. We hope you enjoy your new, perfect-fitting, protective floor mats!

“Best customer service! Thank you!”

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Thank you, Linda! We're so glad you had a 5-star experience and hope you enjoy your order for years to come!

“Werent able to get the exact mat foe my van but customer service never left be waiting on a response If I need mats in another vehicle Im getting thrm here”

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Thank you, Dennis!

“Mats arrived quickly - they are great. They look nice and are super easy to vacuum and/or wipe clean.”

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We're so glad to hear it. Thank you and enjoy!

“Excellent customer service. The mats fit very well and look great!”

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Thank you so much! We're so glad you love your order, Nachhatar!

“Perfect fit, looks great, great service”

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Thanks, William!

“Perfect fit”

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Thank you for your 5-star review! We're so glad you love your new, perfect-fitting mats!

“excellent, maybe too many spikes on back”

Helpful Report

Thank you for leaving a 5-star review. We're so happy you love your new perfect-fitting mats. We hope you enjoy for years to come! Regarding your comment on the spikes, we'd like to thank you for your feedback. We definitely want to make sure your feedback is heard so we'll be sure to forward your comment to our Leadership Team. Thanks again!

“There was a mistake in that the wrong mats were shipped, and Exactmats corrected the error immediately and I love my new X-edition mats for my 2022 Toyota Highlander.”

ExactMats 5 star review on 27th August 2022

Helpful Report

Thank you for your 5-star rating and review, Cynthia. Also, a big thanks for your patience while we worked to correct your order. We're so glad we were able to get you the right set. We hope you enjoy for years to come. Have a great day!

“Great fit like a glove”

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Hi Henry, Thanks for your review! We're so glad to hear it!

“Very good experience w EXACT MATS. Delivery and quality outstanding. Thank you Robert Davis”

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Thanks so much, Robert! We're glad your mats fit as precisely as expected. Enjoy!

“Seamless process from start to finish. Perfect fitting rear mat for 2019 BMW X5. Fast shipping and great communication. Thank you”

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Thanks, Paul, for rating your experience 5-stars! We hope you enjoy!

“An excellent review and experience. Exact fit.”

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Thank you, Brenda! We hope you enjoy!

“Good Service, great product.”

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Thank you, Javed! We're glad you had a great overall experience! Have a great day!

“We recently gutted and redid the kitchen of our 1975 home; we could not be happier with the ExactMats in our new kitchen cabinets. Awesome product and worth the money. Great customer service; mats were on our doorstep amazingly fast. We are also impressed this is an American-made product.”

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Thank you, Celeste! We're so glad you love your new, custom-made, shelf & drawer liners! Here's to protecting your valuable surfaces for years to come!

“Outstanding customer service. Katie Slaughter is a valuable employee and need recognition for her great job in being helpful to customers and her superb follow-up. I thought I was just buying polka-dotted clear floor mats when I purchased my car. I didn’t know I was buying from one of the finest companies in the country. Very refreshing to find these days. You’ll be around a long time. Most sincerely, Amy Arnold Atlanta, GA”

Helpful Report

Thank you so much, Amy! We're so glad you had a great experience! We hope you enjoy!

ExactMats is rated 4.8 based on 2,058 reviews