ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,016 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 23rd October 2024

Anonymous

Anonymous // 01/01/2019

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“AWESOME! The mats fit perfect, a shoutout to Katie who helped me thru to completion since I needed mats for a 2024 Jaguar that were not yet in stock.”

Helpful Report

Thank you, Duane! We're so happy to hear that and hope you enjoy!

“We actually own several corvettes from a C2 all the way to 2 new C8 Z06s and we use these mats in all of them. They always fit perfectly and the fact they are clear it means they don't take away from the appearance of the car.”

Helpful Report

Thank you, Dennis! We're so glad we have been able to assist and hope you enjoy!

“I am a recurring customer and each time the orders fitted perfectly.”

Helpful Report

Thank you!

“Fabulous experience.”

Helpful Report

We're so happy to hear it! Thank you!

“Very happy with end result and ease of installation for kitchen cabinetry. Fits perfectly and sturdy. used for liners of shelves in drawers and cabinets of kirchen, bathroom, and utility closet. A bit of an investment, but worth the cost and big time saver, as I did not have to cut over 50 peces myself. At first, I could not find the instruction sheet, but after a call and friendly service they advised that sheet was located on outside of the box. This would be my only suggestion is to include instruction sheet on inside of box with product.”

Helpful Report

Thank you so much for your review. We're so glad you love your new shelf & drawer liners. And thank you for your feedback, we will be sure to share with the team!

“The trunk mat ordered for my car fit perfectly. The material thickness is Goldilocks correct, neither too thick nor too thin. Glad to have found you.”

Helpful Report

Thank you, P T! We're so glad to hear it!

“very nice protection for the factory carpeted mats.”

Helpful Report

Thank you!

“always a pleasure working with exact mats, I have several autos and always order their products as added protection, excellent quality and a perfect fit.”

Helpful Report

Thank you, John!

“Perfect fit on 4Runner, stays in place and looks good. Better than plastic liners for this vehicle.”

Helpful Report

That's great to hear! Thank you so much for your review. We hope you enjoy for years to come!

“Fit great. No problems. Highly recommend.”

Helpful Report

We're so glad to hear it, Greg. Thanks!

“5 star service. Great communication and quick resolution offered for mats that were different as model was made mid year, so required am the next year to fit. Have used for years in all of my cars. Thank you!!”

Helpful Report

Thank you, Karl! We're so glad you had a 5-star experience with your most recent order, and we hope you enjoy for years to come!

“Very nice, makes my old desk look new. Easy to purchase also.”

Helpful Report

Thanks, Barbara! We're so glad to hear it. We hope you enjoy!

“I have purchased 4 or 5 exact mats for my family. Everyone loves them! The value is excellent. Keeps your material mats clean and ExactMats are simple to clean with soap and water when needed. You will not regret purchasing ExactMats!”

Helpful Report

Thanks so much, Paula! We're so glad we could assist. Thank you for trusting us to help protect your vehicles!

“Products fit perfectly in my vehicle. quick turnaround. everything was as advertized,”

Helpful Report

We're so happy to hear that, Wayne. Thank you for trusting us to help protect your vehicle!

“Great mats fit perfect”

Helpful Report

We're so happy to hear it, Christy. Thank you!

“We bought a house with a few drawers that the prior owner left with a strong perfume odor. After doing what we could with vinegar & water and other potions, we ordered some custom mats to cover the stinkiest bottoms of 3 drawers. It was a small order and I wasn't sure how fast and accurate the Exactmats service would be, especially shipping across the country. It was great on both counts and the sturdy liner killed off the remaining perfume odor to perfection!”

Helpful Report

We're so glad to hear it, thank you for sharing!

“These Mats fit far better than any other mat. If you want a perfect mat that protects your logos,lettering, coloring but let's you see through with out damaging the original carpet. You must order these.”

Helpful Report

We're so glad to hear it, Dave. Thank you!

“Love these mats”

Helpful Report

Thank you, Jill!

“A little disappointed. The mats were not perfect fit for my 2023 Silverado 2500 as advertised. After paying that much, I was expecting a better fit product. I had to cut them to make them fit properly in my truck. Quality of the product is good. Attention of detail is very important to me and that’s why I am kind of disappointed.”

Helpful Report

Thank you for your review, Jose. We're really sorry to hear your mats did not fit as expected. As a customer-focused company that specializes in custom/exact fit, that's certainly not what we want. It looks like our Support Team reached out to you to get photos, and to assist in diagnosing the issue, and after reviewing the photos you sent, it appears you have 3rd party mats you were looking to cover, which is not what our mats are meant to match identically. 3rd party mat makers do not always use the same measurements or patterns as the OEM floor mats, which is what our mat measurements are based off of. That said, because our clear mats are made to fit perfectly over existing OEM floor mats, not 3rd party mats, this is why the fit was not exact. Under normal circumstances, when the incorrect automotive mat set is purchased, we offer options such as returns and exchanges. However, once a custom mat is altered, we are no longer able to provide such options. We hope your hand-altering worked well for you, but if it did not, and you're interested in a new set of mats that fit your 3rd party mats exactly you, we would be happy to help you with that, as well as a discount on the replacement order. Thank you and have a great day!

“My wife cannot say enough good things about the ExactMats. It really makes the interior shine compared to me having towels on the floor. The ordering of the mats was easy and all went well. They were the exact shape of the OEM mats. The flexibility was just right not too hard and stiff. Thank you”

Helpful Report

Thank you so much, Brant! We're so glad to hear your wife is enjoying her auto mat set!

ExactMats is rated 4.8 based on 2,016 reviews