ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

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“I am a recurring customer and each time the orders fitted perfectly.”

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Thank you!

“Fabulous experience.”

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We're so happy to hear it! Thank you!

“Very happy with end result and ease of installation for kitchen cabinetry. Fits perfectly and sturdy. used for liners of shelves in drawers and cabinets of kirchen, bathroom, and utility closet. A bit of an investment, but worth the cost and big time saver, as I did not have to cut over 50 peces myself. At first, I could not find the instruction sheet, but after a call and friendly service they advised that sheet was located on outside of the box. This would be my only suggestion is to include instruction sheet on inside of box with product.”

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Thank you so much for your review. We're so glad you love your new shelf & drawer liners. And thank you for your feedback, we will be sure to share with the team!

“The trunk mat ordered for my car fit perfectly. The material thickness is Goldilocks correct, neither too thick nor too thin. Glad to have found you.”

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Thank you, P T! We're so glad to hear it!

“very nice protection for the factory carpeted mats.”

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Thank you!

“always a pleasure working with exact mats, I have several autos and always order their products as added protection, excellent quality and a perfect fit.”

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Thank you, John!

“i was having a constant problem wearing a hole in my carpeted floor mats in the same spot, i finally went looking for something that would cover the carpet mats, and i found these, in a word they are perfect, they fit my 2013 kia soul perfectly, the way they are made is flawless, clear thick vinyl, with grommets on the bottom to keep them from slipping, i would order these again in a second, and i recommend them to everyone.”

ExactMats 5 star review on 22nd October 2023

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Thank you so much! Looking great!

“Perfect fit on 4Runner, stays in place and looks good. Better than plastic liners for this vehicle.”

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That's great to hear! Thank you so much for your review. We hope you enjoy for years to come!

“Fit great. No problems. Highly recommend.”

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We're so glad to hear it, Greg. Thanks!

“5 star service. Great communication and quick resolution offered for mats that were different as model was made mid year, so required am the next year to fit. Have used for years in all of my cars. Thank you!!”

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Thank you, Karl! We're so glad you had a 5-star experience with your most recent order, and we hope you enjoy for years to come!

“Very nice, makes my old desk look new. Easy to purchase also.”

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Thanks, Barbara! We're so glad to hear it. We hope you enjoy!

“I have purchased 4 or 5 exact mats for my family. Everyone loves them! The value is excellent. Keeps your material mats clean and ExactMats are simple to clean with soap and water when needed. You will not regret purchasing ExactMats!”

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Thanks so much, Paula! We're so glad we could assist. Thank you for trusting us to help protect your vehicles!

“Products fit perfectly in my vehicle. quick turnaround. everything was as advertized,”

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We're so happy to hear that, Wayne. Thank you for trusting us to help protect your vehicle!

“The mats fit perfectly and will protect my new 1990 7up limited edition pony mats”

ExactMats 5 star review on 19th October 2023

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Thank you for sharing! They look great!

“Great mats fit perfect”

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We're so happy to hear it, Christy. Thank you!

“We bought a house with a few drawers that the prior owner left with a strong perfume odor. After doing what we could with vinegar & water and other potions, we ordered some custom mats to cover the stinkiest bottoms of 3 drawers. It was a small order and I wasn't sure how fast and accurate the Exactmats service would be, especially shipping across the country. It was great on both counts and the sturdy liner killed off the remaining perfume odor to perfection!”

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We're so glad to hear it, thank you for sharing!

“These Mats fit far better than any other mat. If you want a perfect mat that protects your logos,lettering, coloring but let's you see through with out damaging the original carpet. You must order these.”

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We're so glad to hear it, Dave. Thank you!

“Love these mats”

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Thank you, Jill!

“A little disappointed. The mats were not perfect fit for my 2023 Silverado 2500 as advertised. After paying that much, I was expecting a better fit product. I had to cut them to make them fit properly in my truck. Quality of the product is good. Attention of detail is very important to me and that’s why I am kind of disappointed.”

Helpful Report

Thank you for your review, Jose. We're really sorry to hear your mats did not fit as expected. As a customer-focused company that specializes in custom/exact fit, that's certainly not what we want. It looks like our Support Team reached out to you to get photos, and to assist in diagnosing the issue, and after reviewing the photos you sent, it appears you have 3rd party mats you were looking to cover, which is not what our mats are meant to match identically. 3rd party mat makers do not always use the same measurements or patterns as the OEM floor mats, which is what our mat measurements are based off of. That said, because our clear mats are made to fit perfectly over existing OEM floor mats, not 3rd party mats, this is why the fit was not exact. Under normal circumstances, when the incorrect automotive mat set is purchased, we offer options such as returns and exchanges. However, once a custom mat is altered, we are no longer able to provide such options. We hope your hand-altering worked well for you, but if it did not, and you're interested in a new set of mats that fit your 3rd party mats exactly you, we would be happy to help you with that, as well as a discount on the replacement order. Thank you and have a great day!

“My wife cannot say enough good things about the ExactMats. It really makes the interior shine compared to me having towels on the floor. The ordering of the mats was easy and all went well. They were the exact shape of the OEM mats. The flexibility was just right not too hard and stiff. Thank you”

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Thank you so much, Brant! We're so glad to hear your wife is enjoying her auto mat set!

ExactMats is rated 4.8 based on 2,052 reviews