ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit, excellent quality, quick delivery and at a fair price. I’m a happy customer!”

Helpful Report

Good to hear, Joe! Enjoy your mats!

“I have used Exactmats in at least 10 cars cars from 1987 to 2019 and all have been great. Usually order mats before taking delivery of car. Won’t consider any other mats”

Helpful Report

Wow, Larry. Thank you so much for coming back for each car you own, and for the review!

“Bought several sets and they are always perfect!!!!! Thanks”

Helpful Report

Thanks for the review, J.A.!

“Friendly & Understand customer. Good, trusting company”

Helpful Report

Thanks, Timmy! We're glad to have been able to help.

“The fit and appearance is great. I have noticed some slippage of The mat on the drivers side.”

Helpful Report

Hi Fred, Included in every order of ExactMats are 2 clips. These clips are an optional means to further secure the front driver ExactMat to the front driver carpet mat. If you feel you need more clips, reach out to us at support@exactmats.com and we will send you extra clips ASAP. Have a great day

“The mats fit perfectly in the 2019 Jeep Grand Cherokee. The plastic clips provide additional security to prevent movement of the front mats.”

Helpful Report

Thank you for the review!

“They fit perfect, very satisfied.”

Helpful Report

Great to hear. Thank you!

“Your product & customer service are outstanding. i just bought two sets for gifts & the recipients love them. Keep up the good work & thank you, Van M.”

Helpful Report

That's so great to hear, Van! Thank you so much for your order. We look forward to assisting you with your surface protection needs in the future.

“Very Satisfied with floor mats”

Helpful Report

Great! Thank you Stanley!

“Product was just what I needed and was delivered quickly.”

Helpful Report

Thank you, Doni! Hope you enjoy them!

“No Problems Called to request extra clips and I received them quickly”

Helpful Report

Thanks so much, James! Glad we were able to get you out some extra clips!

“The exactmats are exactly what I have been looking for. I love them. I’m now going to get the back mats:-)”

Helpful Report

Great to hear. Thank you, Anthony!

“Exact mats are great. They are clear and perfectly match the carpeted floor mats supplied by the manufacturer. One can still see the carpeted floor mats with the car’s logo on them. The carpeted floor mats are usually an option for most vehicles. Great clean look and protects the carpeted floor mats. They also last forever.”

Helpful Report

Mark, thank you SO much for your kind review! Enjoy your mats!

“Loved my mats! They protect my table without hiding it!”

Helpful Report

So happy to hear this, Mary Ann! Thank you!

“Love this company and the products. Excellent service. Very happy with my purchases.”

Helpful Report

Thank you so much!

“Perfect fit mats!!!”

Helpful Report

Thanks Rolando!

“My experience with Exactmats was Great! Thinking that I had ordered the wrong mat, I contacted customer service and Ben was extremely helpful. He changed my order, and sent another immediately. Thinking that it didn’t fit(but actually it did), he then went to Lexus to make sure that the new mat that was sent next was exactly correct. This is my third set of Exactmats, and I love them. They protect the carpets and save a lot of wear and tear on them. When I do purchase my next car, Exactmats will be the first thing that I purchase ext.”

Helpful Report

Jo, we're so glad to hear this! Thank you so much for your kind review. We hope you enjoy your purchase for years to come!

“They were a perfect fit! Thank you so much!”

Helpful Report

Eleanor, so glad you love them!

“We are happy with this purchase! Our first purchase for a different vehicle seems to be too large and therefore it buckles and doesn't really stay in place. We decided to try again and are very happy with how this set fits!”

Helpful Report

We're so glad you gave us another shot. Thanks Theresa!

“perfect ..............”

Helpful Report

Much appreciated!

ExactMats is rated 4.8 based on 2,052 reviews