ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,016 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 23rd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Upgraded my vehicle”

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Thank you, George!

“Excellent service and quick delivery for non-standard mats (as usual).”

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Thank you, John!

“arrived on time, good quality.”

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Thanks, Dennis!

“The mats are great. They fit perfectly, and I am very satisfied with the product. Ordering them was easy, and they arrived in a very reasonable length of time.”

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Thank you, David!

“This is the the 5th or 6th set I have ordered and obviously very satisfied with the fit a quality.”

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Thank you, Diana, for your continued trust in ExactMats to protect your vehicles!

“The mats are great. When we received them the middle row mat was missing, we notified them and missing mat was sent to us quickly.”

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Thanks, Bridget! We hope you enjoy!

“Great fit!!”

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Thanks, Carlton! Enjoy :)

“I initially had some issues whereby the mats were sliding and not staying in place. The Service team at Exactmats reached out immediately and provided some clips to hold them in place. It appears that this issue has been solved and the service by Katie was truly amazing!!”

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Thank you, Mike! We're happy we were able to resolve the issue. Enjoy!

“I absolutely love these mats! They fit in with the look of my stinger perfectly! It's hard to believe but u have had so many compliments on these mats! You were out of the clear and I was a little disappointed on ordering the black!! Soooooo glad you were out!!!”

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Thank you, Cheryl! We're so glad to hear you love your new mats!

“Mats were great and was very happy with them. Received quickly.”

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Thank you, Janet! We hope you enjoy!

“We LOVE our car mats, fit perfectly!!! Thanks again Exactmats!!! :)”

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Thank you, Rose, for your 5-star review. We're so glad you're enjoying your auto mats!

“Love the mats. Perfect for what i needed. Good information was provided when measuring them.”

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Thank you, Christine!

“When I ordered ExactMats clear overlay mats for my 2023 Infiniti SUV they arrived quickly and in good shape. All the mats fit perfectly over my SUV's carpet mats to protect them. When I placed the large clear cargo trunk mat in my SUV, it was a perfect fit. All the mats look very attractive, they are not bulky and they are easy to clean. I am very happy I ordered them.”

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Thank you so much for your review and 5-star rating. We're so glad to hear you're happy with your order and we look forward to working with you again in the future. Enjoy!

“Excellent fit. The company need more PR to spread the word”

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Thanks so much, Kamal! We appreciate your feedback and thank you for your 5-star review. We hope you enjoy!

“I have purchased these mats before. I like them but in time they do yellow. Instructions say they will not? I have been instructed to wash with dawn detergent which should help with the yellowing. Excellent support from this company.”

Helpful Report

Thank you so much, David, for your 5-star review. We're so glad to hear you had a great experience. It's important to note that the yellowing you are probably experiencing is not natural yellowing, but rather yellowing caused by outside debris and oils. We recommend keeping a routine cleaning schedule for your mats, too. :) We hope this helps. Enjoy!

“I’ve been an Exact Mats Customer since 2004 when my 2005 Lexus RX 330 came with them from the Dealership. I’ve owned 3 additional Lexus Cars and purchased Exact Mats directly from Exact Mats for them. Exact Mats are the only Mats for my cars, they should be the only Mats for you cars too!!!”

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Thank you, Farmer, for your review and 5-star rating. We're so happy to have you as a customer and look forward to working with you again in the future. :)

“Perfect fit.”

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Thanks, Jeff!

“Great product and perfect fit”

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Thank you, David!

“My experience with Eactmats was excellent as always. They resolved my problem... customer service was fast and thorough. I would not hesitate to recommend the company to anyone who wants an excellent product and provides service before, during and after the sale! Mark”

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Thank you, Mark! We're so glad we could assist.

“Great quality floor mats and a perfect fit!”

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Thank you for sharing! :) We're so glad you had a 5-star experience and we look forward to working with you again in the future.

ExactMats is rated 4.8 based on 2,016 reviews