ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome design and looks great in my vehicle 👍”

Helpful Report

Thank you, Herbert. Enjoy!

“The ordering was easy, the mats came quickly and they look great in my car.”

Helpful Report

We're so happy to hear it. Thank you!

“Perfect fit. High quality, classy.”

Helpful Report

Thanks so much, Roy! We're glad you had a 5-star experience and hope you enjoy!

“MY MAT THAT I ORDERED WAS PERFECT AND TO THE " T " THIS OLD VIET NAM VET WAS THRILLED WHEN YOU FINALLY GET WHAT THE HELL YOU ORDERED ---GREAT GREAT JOB EXACT MATS”

Helpful Report

Thanks, Gary! We're so glad we were able to assist and hope you enjoy for years and years!

“it was a perfect fit for my 2023 lexus ux!”

Helpful Report

We're happy to hear it, thanks! :)

“The process was easy .”

Helpful Report

We're so glad to hear it, David. Thank you!

“Long time ExactMat customer. Another great experience . Fast delivery. Perfect fit .”

Helpful Report

Thank you so much, Charles!

“Great experience, this is my 20th set of ExactMats, I wouldn’t drive a car without them.”

Helpful Report

Thank you so much, Louis, for your review. We're so glad to have had you as a customer for the past 20 years. Here's to another 20! :) We hope you enjoy this recent auto mat set as much as your past sets.

“100% genuine, professional, polite, understanding and accommodating company. First class. They lost money on based on my initial review, but went out of their way to make my $80 purchase right. Katie was so understanding as was the company. First rate small business who cares about their reputation. HIGHLY RECOMMEND BUSINESS AND PRODUCTS......Initial review30x60 table cover. Charged not held card day 1. Waited 5 days to inquire about status. Stated mfg delay but would expedite for me. Never expedited, still got original ship date. 14 days total. Came rolled. Still trying to flatten. Not 30x60. 30x59.85. Smell to it. 3 stars only b/c it does look great”

Helpful Report

Thank you, Michael. We're so glad we were able to assist. We hope you enjoy!

“Exactly what we wanted!”

Helpful Report

That's exactly what we like to hear, John! We're so glad we were able to assist and we hope you enjoy!

“I very much appreciate your offering NAPO members PPE masks at wholesale price!”

Helpful Report

We're happy to help, Susan! :)

“Our mat fits exactly as I had hoped. Easy to order and quick delivery.”

Helpful Report

Thank you, Susan, for your review and 5-star rating. We hope you enjoy.

“Thank you for your product! We were able to place a safe protective cover on a high quality entryway table that allows the beauty of the wood to show through and still be able to place items on its top. It looks so good we just ordered a cover for our highly used kitchen table to protect against the daily wear and tear and occasional spills of daily use. So much better than a tablecloth that hides the wood finish!”

Helpful Report

Thanks for your review, Bill. We're so glad you had a 5-star experience and that you are pleased with the end result. We hope you enjoy!

“Ordered 3 custom sized ExactMats and they all fit perfectly and will help to protect some of our wood surfaces for years to come.”

Helpful Report

We're so glad to hear it and hope you enjoy!

“Extremely pleased. Great product I will recommend the company and their products.”

Helpful Report

Thank you, William!

“I purchased a round ExactMat for a small table. It did not come perfectly round. The company quickly resolved the problem once they were notified in an email. The replacement was mailed promptly and was the perfect size.”

Helpful Report

Thanks for your review! We're glad that, despite the initial issue, you still had a 5-star experience. We hope you enjoy your replacement. Have a great day!

“Excellent product!! Very prompt delivery! I am very happy with ExactMats! I will use this company again and again! Thank you! Kate”

Helpful Report

We're so happy to hear it, Kate. Thank you!

“Awesome product! Ordered ExactMats for our coffee table and end table. Love them! ❤️ Just ordered car mats and also ordered covers for on top of our new washer and dryer to prevent any scratching on the surface. Can’t wait to get them 😊”

ExactMats 5 star review on 27th November 2022

Helpful Report

Thank you for sharing, Patricia. The end result looks great. Here's to protecting your table for years to come!

“It was great. Thanks”

Helpful Report

Thank you, Sue! We hope you enjoy!

“Customer service was great, shipping was fast, and mat worked out perfectly! Katie was super helpful during the process. Will purchase again without hesitation.”

Helpful Report

Thanks so much for your review, Gayla. We're sorry to hear your mat does not fit as expected. That's certainly not what we want! We'd like to learn more about the issue so that we may assist. Please reach out to our Support Team at Support@Exactmats.com at your earliest convenience.

ExactMats is rated 4.8 based on 2,052 reviews