Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A nice quiet lounge, ideal for relaxing before a flight. The staff were friendly and did a good job of keeping the lounge clean and tidy. There was a good range of snacks and drinks available.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“Had a nice stay to rest my weary body in the Terminal 5 lounge, food ok, thought there could have been a better choice of mains, but plenty of drinks, salads and scones to fill me up, and a comfortable place to wind down. I will say a special thanks to the manager for lending me his phone to order, as my mobile wasn't charging”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“We had our first early morning visit and it was good to be away from the hustle and bustle of the noise within the normal terminal area.Full hot breakfast got us off to a good start for the day.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“A decent perk for all the food and drink but the furniture and outlets are in serious need of a make over; no USB plugs to charge equipment only European plugs yet the rest of the airport's free seating all have USB ports. The seating is outdated and could use much more comfortable reclining seats. But I applaud the service; great food and drink.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 3 years ago

“Nice lounge with friendly staff.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“Good selection of drinks food was okay limited choice”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“Great place to relax before a flight.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 3 years ago

“A nice respite from the terminal during a long layover. But was also a bit more crowded than I expected. Friendly and nice staff.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“It was a good area to relax in between security and boarding.”

Helpful Report

(Nairobi Aspire Airport Lounge) - Posted 3 years ago

“A nice lounge prior to flying - it was busy but we were served fairly quickly”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“This is the first time that i have used this lounge, as with a group of fellow golfers. I cannot fault the staff at all, very efficient in all aspects, however, the choice of food is limited.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“Good service. Well laid out for CV19”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“Friendly staff. Nice and cozy ambients. Various choice of drinks and the food tastes good. Poor wifi.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 3 years ago

“Staff were great, veg curry was very tasty too”

Helpful Report

(Liverpool Aspire Lounge) - Posted 3 years ago

“Staff lounge very good, however we had booked and paid for Aspire Plus lounge but only found out it wasn’t open when we got there.”

Helpful Report

(Newcastle Aspire Plus) - Posted 3 years ago

“Unfotunately booking rescheduled to 16th April 2022 due to covid. Rating based in previous experience. Ian Seggie”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“Food good, service good.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 3 years ago

“Soup needed a label. Looked like chicken but not described. Lovely fresh sandwiches, cheeses & baked goods.”

Helpful Report

(Glasgow Airport Lounge) - Posted 3 years ago

“Enjoyable stay friendly staff relaxing atmosphere.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“What food/drinks available was not clear. The 2 hour booking was OK but it was not clear when booking. Asking for the flight time is misleading. In practice we needed 2 hours upto 40mins before the flight.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews