Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff and good service. Unfortunately quite some noisy guests.”

Helpful Report

(London Gatwick Airport North Terminal No1 Lounge) - Posted 3 years ago

“Staff very friendly and helpful. Knowing we were a party of 6 reserved us a table which was really appreciated. Choice of snacks was very good. Would certainly book again. Perfect start to our holiday”

Helpful Report

(Glasgow Airport Lounge) - Posted 3 years ago

“Friendly staff and reduced capacity meant it was nice and peaceful. QR code ordering was not seamless - after 20 minute I enquired as to when my breakfast might come...and was told the order didn't go through. They made it straight away though and it was pretty tasty. Very little in terms of cold food from buffet, usual Covid excuse. Great views of the apron outside, just a shame that they have dots all over the window. No bathroom facilities, like the other lounges at BHX. Option to book ahead for £5 probably worth it for Priority Pass etc, but should be online form and not phone call in 2021!”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 3 years ago

“Staff were pleasant, food good and area kept clean. Definitely go again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 3 years ago

“Pleasant visit and breakfast service in a quiet atmosphere COVID safe and plates etc removed quickly. Thorough cleaning was in progress to every visible service. Breakfast food choice is as would be expected, pity there is no choice of brown bread.”

Helpful Report

(Newcastle Airport Lounge) - Posted 3 years ago

“Lounge was clean, well stocked with food and check in was fairly easy - had made a reservation online a few days prior. Staff were polite.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 3 years ago

“Nice place to stay prior to flight especially during covid restrictions. Food decent and plenty to choose from. Couple of negatives in that I had to ask for the table to be cleared and the lady putting drinks out shouted at me `1 only' when I picked up 2 cans of Pepsi max, my daughter happened to want one too who was stood behind me! If I wanted 2 to myself surely I could without the rant, having paid for the priveledge?”

Helpful Report

(Aspire Aphrodite Lounge) - Posted 3 years ago

“Very clean. Enough food. replenishing of rolls etc was needed”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 3 years ago

“Was great service, food was good qualitly and drinks were lovely too.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 3 years ago

“Service was good with drinks etc but the menu not the best.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 3 years ago

“Great lounge. Lovely staff Toilets were not very clean for an executive lounge”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 3 years ago

“Enjoyable stay.A little bit annoyance of people using phone behind us with loudspeaker on/video call.Really want a quiet atmosphere at 9am.However nice breakfast selection etc”

Helpful Report

(Newcastle Airport Lounge) - Posted 3 years ago

“Unfortunatley our recent stay in the new Edinburgh Lounge was a very short one thanks to our airline insisting on just a 2 hour check in before flying. The Lounge at Edinburgh is very nice, although some of the rules being applied were just bizarre. Such as being handed a drink at the bar by the server who had bare hands (fair enough) but being told that they wouldn't accept my empty glass when I returned it to the bar, and I was told to await collection of it from the table. I simply don't understand the logic here. The food was ok and there was a good selection of alcoholic and soft drinks.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

“The lounge was comfortable and clean. I felt there were reduced items due to the pandemic i expect but i would book again. It was nice to be out of the crowds.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 3 years ago

“All staff very accomdating , unfortunately no champagne.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 3 years ago

“Very comfortable and clean”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 3 years ago

“Much improved from last time I was there. A veggie alternative to bacon and sausages would be welcome (and not difficult to do)”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 3 years ago

“Really helpful and friendly staff... lovely short stay”

Helpful Report

(Inverness Airport Lounge) - Posted 3 years ago

“Had to request our food three times before it arrived. New staff friendly but not well trained. Tables weren't cleared quickly enough.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 3 years ago

“Our original booking was for later in the day. Unfortunately our holiday was cancelled due to covid restrictions therefore, our new flights times were for early morning and we felt that we didnt get the full "lounge experience". We did however have a nice breakfast. Service was first class and we would use the facility again”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 3 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews