Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exellent, lots of choice, and very comfy”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Excellent first time used lounge and Would definately use again for next holiday.”

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(Newcastle Aspire Plus) - Posted 5 years ago

“Thoroughly enjoyed the lounge hot food was delicious good selection of food and drinks”

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(Newcastle Airport Lounge) - Posted 5 years ago

“Fantastic just to chill before holiday great value for money food and environment amazing.”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“Excellent service and the staff greeting were lovely two ladies xx can’t fault them”

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(Bristol Airport Lounge) - Posted 5 years ago

“Because we were a party of five we had a table reserved for us (which we knew nothing about until we arrived). This is a very relaxing way to start your journey.”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“Clean, calm, quiet, comfortable”

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(Aspire Lounge International) - Posted 5 years ago

“As an ex Thomas Cook customers we thought that rearranging our booking would be one of those frustrating and costly affairs, Alix McKechnie of your cutomer service team made the all of the changes for us and even telephoned the next day to check that the email for the new arrangements was exactly what we wanted. On a previous visit to the Birmingham lounge Ourang Hussain had told us that if we booked direct instead of with Holiday Extras we could stay in the lounge if we were delayed. Our aircraft was struck by lightning and we were able to return to the lounge until another aircraft was prepared. In the lounge Ourang was very attentive and like Alix a credit to your excellent customer service team. Very many thanks to both of them. Ken and Pat Williams.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

Hi Kenneth, Thank you for taking the time to leave your review. Its great to see we were able to help with your booking and that you benefited from our delay cover, I will pass your feedback on to Alix and Ourang. We do hope to see you again soon. Kind Regards, Darren

Posted 5 years ago

“This for us is now an essential part of traveling. The lounge is clean and comfortable and the staff are all very welcoming. There is an impressive selection of hot and cold food and drinks. It's a lovely start to a holiday and the time spent waiting for gates to open passes really quickly.”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“Ce fut un réel plaisir de passer un moment dans cet endroit aussi agréable qu accueillant. Personnel à l écoute, locaux hyper bien tenus et propres. Rien ne manquait quand aux collations et petit plus calme absolu et reposant. Bravo et merci.”

Helpful Report

(EuroAirport Skyview Lounge) - Posted 5 years ago

“Lounge was very quiet . It was clean and tidy. We had breakfast which was a buffet type. No complaints on quality of food. Staff were approachable and friendly”

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(Newcastle Aspire Plus) - Posted 5 years ago

“Excellent start to our holidays with excellent food and drink in pleasant and comfortable surroundings and very friendly staff.”

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(Newcastle Aspire Plus) - Posted 5 years ago

“Total relaxation away from the hustle and bustle of the departure lounge. Everything you need before a flight”

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(Aspire Aphrodite Lounge) - Posted 5 years ago

“Lovely place, pleasant staff, nice atmosphere”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“Arrived just after 11am. Breakfast was being cleared away but a nice lunch was put out. A good choice of hot and cold food and very tasty. I particularly liked the pasta shells with the cherry tomatoes, spinach and cheese. The ladies on the bar were very attentive. I had a couple of nice Bloody Mary’s. My only criticism would be is there didn’t seem to be plugs/ usb points by every table/seat. Not good if you need to charge your phone/laptop. But apart from that a wonderful time was had.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“We had a lovely relaxing stay in the aspire lounge the food was really nice and kept topped up at all times and the staff were so friendly”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“Comfortable and quiet environment. Excellent views of the runway. Good choice of foods & drinks. Only suggestion would be for the porridge to be hot as it was lukewarm (still delicious though!). We will always use Aspire Lounge whenever we fly.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Great place to relax before catching flight. Very comfortable and friendly staff”

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(Luton Aspire Airport Lounge) - Posted 5 years ago

“Clean, quiet and plenty of choice. Staff are all lovely”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“Always use aspire lounge Edinburgh airport”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews