Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The food available was not very good and the lounge was overcrowded people stood next to us complaining that we should move and finish our coffees elsewhere it made our stay Very uncomfortable”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Nice & quiet, breakfast spot on for an early flight, would recommend”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Good value with a great selection of food and drink”

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(Bristol Airport Lounge) - Posted 7 years ago

“Excellent meet and greet Food - too much salt on the scrambled eggs for this day and age No mugs for tea or plates initially and had to ask for them Staff need to be aware of shortages and react accordingly”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 7 years ago

“Lounge area constantly kept clean resulting in no messy tables. Pleasant staff. Good choice of food available which was kept hot where necessary and plenty beverages, including alcohol, available. One minor point was the non availability of small snacks to consume with drinks.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“The lounge itself was fine and the staff were good. I was slightly annoyed that it closed at 7pm as I only arrived about 40 mins prior to that. If I’d known the time when I made the booking I wouldn’t have bothered. I’m sure the opening hours are mentioned somewhere but I would have thought they’d be on the website in big black letters as I was booking, but no. I won’t make that mistake again.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Poor food availability with the breakfast selection taking far too long to be replenished.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Our flight was delayed. So found the lounge very comfortable to wait for our departure.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Most pleasant stay while awaiting my flight. Clean showers and really friendly helpful staff.”

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(Aspire Lounge - O R Tambo International Airport) - Posted 7 years ago

“Nice and quiet. Good selection of hot and cold breakfast options.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Lounge was not very busy as it was 06.30 yet hot food wasn't hot and bacon greasy as if it had been lying a while. A wider selection of bread, rolls etc would be great.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Although the surroundings where nice the hot good was not hot and it was tasteless”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Relaxing start to the holiday. Staff were efficient and pleasant. Food and drink quality good.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Based on the price and previous reviews, the services and products available were as expected. Food was refreshed and tasty. Drinks were a good range but we didn't expect the gin to run out and not be able to be replenished. Most disappointing about the whole experience was having only the disabled toilet working for the whole of the lounge for the whole 3 hours - this was unacceptable. on the whole, if we were travelling without kids again, we'd probably still use this lounge.”

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(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Clean well presented quick service”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“All fine. My only quibble is the use of spread and not real butter and a limited choice of sweet snacks.”

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(Luton Aspire Airport Lounge) - Posted 7 years ago

“Lovely and peaceful. Happy friendly staff.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Nice lounge. Toilets were out of action but alternate facilities only 2 minute walk away. Staff always attentive & pleasant. Some hot food had chilled a bit but you can’t keep it piping all the time. I always like booking into this lounge. Thank you again, Aspire.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Very good food, environment, staff were attentive and friendly. The only negative was that we were a group of 12 men going skiing, due to the size of the party 4 were refused entry for no apperant reason. I understand if we were 12 20 year olds but we at all 40+ and well behaved professional men.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Very disappointed with lounge on this visit. Apart from soup which I didn’t like there was no other food except crisps crackers with cheese and a few cakes/sweets. Arrived at 6pm and would at least have expected sandwiches to be on offer.”

Helpful Report

(Glasgow Airport Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews