Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A nice visit. The food and drink were good and gave us a very comfortable stay whilst we waited for our flight. We will definitely use Aprire again.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“First visit and was suitably impressed with service and quality of food and drinks. Staff very helpful and friendly x”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Staff and service met our expectations”

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(Bristol Airport Lounge) - Posted 7 years ago

“Used this lounge for a third time and found it excellent as always, comfortable and the staff was excellent as we took our 8 month old for the first time and nothing was too much trouble to meet his needs”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“This will be our first choice stop the next time we travel, great service. Carl”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Welcoming and comfortable. A great start to a short break. An oasis of calm in a busy airport.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Lovely staff with a warm welcome, lovely food”

Helpful Report

(Bristol Airport Lounge) - Posted 7 years ago

“Food had been warming for a good few hours. Bread had been out all day. Not a very friendly environment.”

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(Bristol AspirePlus) - Posted 7 years ago

“Excellent as always everything all good .”

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(Bristol Airport Lounge) - Posted 7 years ago

“It's the first time we have used the Executive Lounge but it won't be the last. Really good value for money and a great selection of food and drink. Definately a great start to our holiday.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“The lounge was a disappointment. I have been to other lounges and they were much better. This lounge lacked work space, printing facilities, newspapers and magazines that you could take with you, and shower facilities.”

Helpful Report

(Montreal Airport Lounge) - Posted 7 years ago

“this lounge was lovely an relaxing, excellent breakfast selection and quick service at the bar. Glasses and plates were cleaned straight away. Newcastle airport lounge has been given some bad reviews in the past but i think they have pulled themselves back.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“We book the lounge every time we visit Manchester airport, the staff are very friendly and helpful! we love the relaxed atmosphere in the lounge just what you want when your heading away on holiday”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Top place to relax and good food”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Accomodation is ok, but Toilet are outside of lounge, and food is very low quality and no choice or variety.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Seating uncomfortable, insufficient charging points, limited food choices and what was available was poor. Unlikely to use again as poor value for money.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Nice lounge with good sitting areas and good selection of drinks. However, the food selection was not that great.”

Helpful Report

(Lounge @ B Cadiz) - Posted 7 years ago

“Staff excellent very prompt always enjoy going to this lounger before my flight , bar staff very prompt and clean glasses and plates away very quickly. may be a better hot food choice sometimes.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

“I along with a friend and my son booked into your lounge at Birmingham South for 13.30 Thursday March 7th via order number 799908. We arrived 15 minutes early but we were allowed to enter by your staff member. After two hours in the lounge the same staff member rather rudely and curtly informed us as we had already had three drinks the next drink would be our final one. We were absolutely not under the influence in any way or causing any kind of disturbance. My understanding was I had purchased 3 hours of time and I had not seen that there was a limit of 4 drinks. Where does it say this? She also was under the completely wrong assumption that we were with a large group who were there when we arrived who happened to be on the next table. We never spoke to them or I do I have any knowledge of who they were. They were much louder than I personally would approve of but were not causing obvious trouble. I have used the Aspire Lounges, booked by others, several times previously and was keen to show my son how good an experience it was. Then to be asked to leave like some drunk 18 year old at a public house for the first time was incredibly embarrassing and belittling. What should have been a relaxing experience turned into a situation where I was treated like a naughty child and the fact I had paid for 3 hours of food and drink, alcoholic or otherwise, was ignored. I was far too embarrassed to take her name, but I can tell you she was middle aged and of Asian dissent. Her rude, zealous and unfair action needs addressing.”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 7 years ago

“Small, gloomy, poor drinks choices and average food. Not worth the money compared to other aspire lounges!”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews