Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great place to relax and surprisingly affordable. The food is good thetey is a good selection of food and drink. The staff are also friendly and welcoming.”

Helpful Report

(Bristol Airport Lounge) - Posted 6 years ago

Hi there Alan Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“We recently booked the lounge and went to the new lounge at Edinburgh Airport. The lounge was lovely however it seemed tge staff were just wandering around a bit and not actually doing anything. It took staff ages to come and clear tables. We arrived in between breakfast and lunch and it also took staff a while to put out the new food selection. We probably waited over 20/25 minutes for lunch to be put out which is not great when you are time limited for getting a flight.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“We are regular users of Aspire Lounges and the loung at Gatwick didnt disappoint. Friendly staff and good comfortable service”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

Hi there Peter Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Have used several times in the past, was not too good last year and recent visit was poor, could not use wi fi, food not readily available and selection not as good as in the past (it was lunch time) and the measures given in a gin and tonic were very poor, may just as well have had water. We are a mature couple looking so very disappointed.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

Hi Martin Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at Gatwick North. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

“Food choice poor hot food Indian which neither of us eat”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi there Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at T1. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

“My son and daughter in law were flying from Birmingham Airport for a weeks holiday to celebrate their Wedding Anniversary. The pass for the Aspire Lounge was a gift to them. It was a terrific start to their holiday as their flight was at about 9.30 am - they certainly enjoyed the breakfast and a drink with peace and quiet free from small children. I would treat them again when the circumstances arise. Highly recommend.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

Hi Enid Thank you for taking the time to leave your review. We are delighted to hear your son and daughter in law enjoyed their anniversary celebrations within our Birmingham Lounge! We do hope you see them and yourself again on your next trip away! Kind Regards The Aspire Team

Posted 6 years ago

“Really comfortable to spend time waiting for flight. Great breakfast, hot or cold choice. Good choice of drinks alcohol, soft or tea/coffee. Staff helpful and welcoming.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Barbara Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Thankyou for your sevice but unfortuatly we where extremely disappointed with the Lounge.. not many private areas where you can unwind and relax.. too small a room..VIP for me next time with own area or booth. 🖐😎”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Conrad Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at T2. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

“Food hot and fresh. Lounge clean and we were welcomed by very friendly staff. Highly recommended”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

Hi there Dot Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Excellent visit to the lounge comfortable chairs food excellent. Helped to pass the waiting time before our flight,and start our holiday off to a great 👍 start will use you again.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

Hi there Donald Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

Hi Donald Thank you for taking the time to review our Gatwick North Lounge We are pleased to hear you enjoyed your visit and we look forward to welcoming you again on your next trip away! Kind Regards The Aspire Team

Posted 6 years ago

“Another pleasant experience @ Aspire Lounge in Liverpool. Your staff are so friendly & helpful. A very big thank you to Fiona & all the staff for making us feel welcome. I am sure we will return soon!”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

Hi there Carol Thank you for reviewing our Liverpool Lounge We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto Fiona and the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Very disappointed with the Terminal 2 Aspire Lounge. Too small for the number of people coming in. People were trying to eat breakfast off a coffee table. I felt so sorry for them. We were expecting the same or similar to the Aspire Lounge in Terminal 1. We won’t use this facility again in Terminal 2.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi David Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at T2. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

“Comfortable and clean. Good service. Food options not as good as previous visits..”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi there Karen Thank you for reviewing our Manchester T2 Lounge We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“We were disappointed that the New Aspire Executive Lounge at Edinburgh Airport did not stock Bacardi. It is not as though it’s an obscure brand 😢😢”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 6 years ago

Hi Derek Thank you for your review of our new Edinburgh Lounge I am afraid none of our Aspire Lounges stock Bacardi anymore, we offer another premium white rum called Havana 3Y0 which has proved popular with our guests. You can find a full list of our drinks on our direct website www.executivelounges.com We do hope to see you again on your next trip Kind Regards The Aspire Team

Posted 6 years ago

“Very pleasant experience away from the hustle and bustle upstairs. Food and drink choice good and got to watch the rugby on the TV.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

Hi Andrew Many thanks for your review of our Gatwick Aspire Lounge We are thrilled to hear you enjoyed your visit and managed to watch the Rugby whilst relaxing in the lounge! We look forward to welcoming you again on your next holiday Kind Regards The Aspire Team

Posted 6 years ago

“Whenever a drink was required from the bar, we had to go and find someone to get it as there was no-one permenantly stationed on the bar to serve”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Thank you for reviewing our Manchester T2 Lounge We will be sure to pass this feedback onto the lounge team We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Overall good but do have to ask for replenish of items as on occasions a bit slow to maintain.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

Hi there Thank you for reviewing our Birmingham Lounge We will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Clean and tidy set within a pleasant environment. Food is of good quality and a good choice”

Helpful Report

(Lounge @ B Cadiz) - Posted 6 years ago

Hi John Thank you for your review We are pleased to hear you enjoyed your visit. I will of course pass your feedback onto the lounge team. We look forward to seeing you again soon. Many Thanks The Aspire Team

Posted 6 years ago

“Nice peaceful atmosphere with great food and drink. I had an early morning flight and the breakfast was super.”

Helpful Report

(Cork Aspire Lounge) - Posted 6 years ago

Hi there Taylore Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

“Well worth the £23 paid.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Thank you for taking the time to leave your review We are glad to hear you enjoyed your visit and we will be sure to pass your feedback onto the lounge team! We do hope to see you again soon Many Thanks The Aspire Team

Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews