Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

“Always first class service from all the staff,the food is always fresh,the lounge has a nice relaxing feeling.”

(Edinburgh Airport Aspire Lounge - New) - Posted 6 years ago

Dear Thomas, Thank you for your 5* review of your recent visit with us. We are very glad to see you enjoyed your visit at our Edinburgh Aspire Lounge. The team always strives to deliver excellent customer service and we are glad this reflected on your visit. I will be passing your comments on to the team and we look forward to welcoming you back in the near future. Kind regards The Aspire Team

Posted 6 years ago

Hi there Thomas Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Comfortable. Decent choice of food and drinks. My only small criticism would be some of the plugs not working at the table I sat at”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

Dear Guest, Thank you for your review of your recent visit with us. We are glad to see that you enjoyed your visit. Our lounge offers a great selection of food and drinks available to all guests. We are disappointed to hear of some plug sockets not working and I will pass your comments on to the lounge manager. Kind regards the Aspire Team

Posted 6 years ago

“Allways friendly and welcoming a great way to start your trip”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

Hi there Peter Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“We entered the lounge at 9am and was greeted with a good selection of breakfast items. staff were very friendly and helpful. will defiantly be using the lounge again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“It is a good couple of hours of chilling out in there instead of the hustle and bustle of the other food and drink areas of the airport.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

Hi there Sanjeev Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Very attentive staff. Lounge comfortable and relaxing. Well worth a visit”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Great start to holiday”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

Hi there James Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“This was Our first visit to the aspire lounge, we have been to other lounges before and aspire lounge is up there with the best, lovely relaxing surroundings, great choice of food and drinks available, friendly staff throughout our stay, would recommend to all my friends and family, will be using again on our next holiday.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Alan Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

Hi Alan Many thanks for your review of our terminal 2 Aspire Lounge We are delighted to hear you enjoyed your stay and we look forward to welcoming you again on your next trip away! Kind Regards The Aspire Team

Posted 6 years ago

“Lovely little oasis nestled amid the hustle and bustle of the airport. Refreshments aplenty and the friendly staff make you feel welcome. A must book!”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Easy to book, good value for money, loyalty card, warm welcome. Great choice of food from breakfast to afternoon tea. Good selection of hot and cold drinks, soft and alcoholic. Quiet area. Recommend start to a stress free flight.”

Helpful Report

(Bristol Airport Lounge) - Posted 6 years ago

Hi there Richard Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

Hi Richard Many thanks for your review of our Bristol Aspire Lounge We are pleased to hear you enjoyed your visit and we do look forward to seeing you again on your next trip away! Kind Regards The Aspire Team

Posted 6 years ago

“Lovely lounge, staff friendly, efficient and welcoming. Breakfast choice good, bar service very good, lounge clean and comfortable”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Enjoyed the food and drink everything was hot and the service was excelent.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Lilian Thank you for your review of our T2 Aspire Lounge We are pleased to hear your enjoyed your time in the lounge and we look forward to seeing you again on your next trip away! Kind Regards The Aspire Team

Posted 6 years ago

“I’ve always used aspire lounges and this was the worst I’ve been in. It’s too small and cramped. This is because it’s small anyway and a third is sectioned off to Singapore airlines and paying guests can’t used despite it being empty. We were asked to share a table and grab chairs where we could find them. Honestly it was a case of feeling like packed sardines. Perhaps non paying guests snuck in as there didn’t appear to be much labour available to staff the door either. The drinks choice was incredibly limited. Never seen such lack of resource in an aspire lounge before. And the bacon was left to braise in its own watery juices leaving a horrid smell of boiling pork in the air. Will never use Manchester Aspire lounge again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Catherine Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at T2. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

Hi Catherine Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at T2. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

“It was our first time in an airport lounge and it was a great relaxing start to our holiday. Food and beverages were ample and with power points to charge our devices and a quiet area to watch TV which is a good idea. We both would visit again if our flight times permit.”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

Hi there Thank you for taking the time to review our Newcastle Lounge We are delighted to hear you enjoyed your visit and we look forward to seeing you again soon! Many Thanks The Aspire Team

Posted 6 years ago

Hi there Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“Had yet another fabulous visit to the lounge. Nothing too much trouble, friendly staff ,good food and drinks. Lovely atmosphere which gave a great start to our holiday . Thankyou to you all .”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

Hi Beverley Thank you for taking the time to review our Terminal 2 Aspire Lounge We are delighted to hear you once again enjoyed your time in the lounge and we do look forward to seeing you again on your next trip away! Kind Regards The Aspire Team

Posted 6 years ago

“It was my first visit to the Mapleleaf club Montreal. I was able to purchase a one day pass for $19 US which was an absolute bargain. I travel extensively and I’ve been in many lounges some outstanding some not so good. What really made you a lounge stand out was the friendliness of the bartender Michelle. She was so Personable and funny she truly made an impression on me. Here’s a selfie she took with me”

Executive Lounges 5 star review on 24th November 2019

Helpful Report

(Montreal Airport Lounge) - Posted 6 years ago

Hi William Thank you for taking the time to review our Montreal Lounge! It looks like you had a wonderful time during your visit! We will of course pass your feedback onto Michelle and the team and we look forward to welcoming you to Aspire Lounges again on your next trip away! Kind Regards The Aspire Team

Posted 6 years ago

“a very nice experience and very enjoyable”

Helpful Report

(Cork Aspire Lounge) - Posted 6 years ago

Hi there Jack Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

“I was so disappointed on my last visit to the lounge in Luton -- all I smelt was curry -- hardly anything there I could have a little snack on ended up with what was left of some little pieces of cheese and a cracker -- not your usual standard 9th nov Flight ezy 2017 -- A disappointed customer S. Wenger”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 6 years ago

Hi Shirley Thank you for taking the time to leave your review We are sorry that you did not enjoy your stay in our lounge at Luton. We will pass your feedback onto the lounge team, if you wish to discuss this further please contact us on customerrelations@executivelounges.com Many Thanks The Aspire Team

Posted 6 years ago

“It was nice to sit and relax before our flight, but the food ran out and wasn't replenished very timely.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

Hi there Thank you for your review of our Gatwick North Lounge We are sorry to hear that you faced issues with food availability. As all food is cooked and prepared freshly within the lounge it can sometimes take slightly longer than expected to complete a full replenishment. We are glad you managed to relax before your flight and we do hope to see you again soon. Kind Regards The Aspire Team

Posted 6 years ago

“Excellent have visited this lounge on several occasions and found it the standards to be going down but in November it had improved to its excellent service again thankyou”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

Hi there Anne Thank you for your review We are pleased to hear you enjoyed your visit and we will be sure to pass your feedback onto the team! We look forward to welcoming you again on your next trip away! Many Thanks The Aspire Team

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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