Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The perfect atmosphere!”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

“The lounge was a plesant retreat from the shopping mall, plenty of food and chairs. The staff were very friendly.”

Helpful Report

(Aspire Lounge - O R Tambo International Airport) - Posted 7 years ago

“It was a lovely way to start what was going to be a long flight. I was able to relax before the journey, which helped me with the rest of the journey.”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“Very busy, had to ask to join a couple sitting at a table, most people just waiting for their flights one party of “ladies” loud and trying to get as many alcoholic drinks before their flights”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“This was our first time using the lounge. It was unfortunate there were no toilets within the lounge area and the nearest were being worked on hence a short walk to the closest. The hot food was of good standard however the scones and cakes were not replenished and had been tidied away by 6pm. The tables were not emptied promptly and one member of female staff was not the most approachable and her attitude towards her duties and towards customers was quite off putting. This was observed throughout the duration of our time spent in the lounge through her actions, interaction with customers and body language which on the whole was disappointing as for many customers this is the beginning or end of a vacation which should be pleasurable.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“The lounge is warm and inviting with a relaxed environment which is very different from that of the main terminal. The morning breakfast (sausage/bacon sandwiches) is good and a great way to begin any trip!”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Booked in for the start to our holiday on Thursday 21/3/19 & yet again we don't regret it. Great choice of food and drink available and nice relaxing atmosphere. Very friendly reception staff. The only reason I'm leaving 4* is simply because I find the bread rolls at the breakfast bar extremely dry with the flour coating. Will be returning again in May this year. Thank you!”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Very comfortable and welcoming Large range of drinks on offer from hot to cold and alcoholic Variety of goods on offer there was something for everyone Spotlessly clean and staff are fantastic”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Third consecutive time I've been flying where I've used Aspire Lounge(s). For me it's a no brainer, a very peaceful atmosphere! A the best way to start a holiday! Will he back again.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“We found the lounge to be clean and comfortable and the food and drinks good and value for money.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Excellent service with a wide range of food and drink options on offer. The admission price is fair. The seating areas are spacious and comfortable and the staff accommodating. All in all a great way to spend the time before flying.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

“Very relaxing before the flight all very helpful.”

Helpful Report

(Bristol AspirePlus) - Posted 7 years ago

“A VERY PLEASANT WAY TO PREPARE FOR A FLIGHT. STAFF VERY GOOD. FOOD ON OFFER EXCELLENT”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Friendly greeting at reception. Plenty of room and comfortable seating. Disappointed by the lack of choice for breakfast.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

“The service and cleanliness was far beyond my expectations.”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

“STAFF VERY FRIENDLY EXCELLENT SERVICE”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“Dismal, dirty and lacking in facilities. Would not waste money on this lounge again.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 7 years ago

Dear Guest, Thank you for your review. Im sorry to see this and will pass your comments over to the lounge to be reviewed and addressed Kind Regards,, Aspire Lounge Team

Posted 7 years ago

“A great place to relax before a long flight. Food was excellent. Desserts were delicious. The staff are friendly and helpful. 10 out of 10. Thank you!”

Helpful Report

(Lounge @ B Cadiz) - Posted 7 years ago

“Feel when 6 adults book they should make sure there is a table for the six people to sit”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Excellent, despite being the busiest part of the day I found the service first class and the working environment perfect enabling me to catch up on my work from the day and of course reduce the tedious email count. Well Done”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews