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Exotic-Pets.co.uk Reviews

4.7 Rating 1,829 Reviews
93 %
of reviewers recommend Exotic-Pets.co.uk
4.7
Based on 1,829 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Exotic-Pets.co.uk Reviews
Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024
La Ta
Exotic-Pets.co.uk 5 star review on 28th June 2023
Liam Rafferty
Exotic-Pets.co.uk 5 star review on 21st June 2023
William Stewart
Exotic-Pets.co.uk 5 star review on 7th June 2023
Emily Dulston
Exotic-Pets.co.uk 5 star review on 7th June 2023
Emily Dulston
Exotic-Pets.co.uk 5 star review on 7th June 2023
Emily Dulston
Exotic-Pets.co.uk 5 star review on 18th May 2023
Craig Bond
108
Anonymous
Anonymous  // 01/01/2019
Amazing service and animals always come well packed and in one piece. My only qualm is the postage cost, a couple of pounds cheaper and I would give 5*. Thanks for the brilliant service Exotic Pets.
Helpful Report
Posted 6 years ago
I ordered a bag of frozen mice. Product was as I expected and well-packaged. Delivery was on time.
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Posted 6 years ago
Quick delivery
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Posted 6 years ago
As always, the products are high quality. Unfortunately thebdeluvery itself its a bit costy but other than that all perfect.
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Posted 6 years ago
Absolutely great service, and super quick delivery of the spiderling and equipment. As a novice Tarantula buyer i was unsure about some of the aspects of Tarantula Spiderlings. The advice i was given was invaluable. I'll definitely be buying from the exotic pets website again.
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Posted 6 years ago
all well the heat pack did not work was cold
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Posted 6 years ago
Good delivery, great packaging, only criticism would be the size of the label stating that there were live animals. The courier was poor, roughly handled the box and nearly dropped the box down the stairs as he juggled it. I honestly don't think he knew what was in the box as he carried it upside to my flat.
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Posted 6 years ago
The delivery (once sent) was very quick and animals were all in great condition. Will be buying on here again but I would recommend buying on a weekday..
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Posted 6 years ago
The service was as promised!
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Posted 7 years ago
Delivery arrived on time. I ordered 2 slings and they were packed very well
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Posted 7 years ago
The faunarium was adequate for a hatchling, provided everything needed to care for my corn snake. I don’t think it’ll last a year due to the rapid growth of corn snakes but it will last for a few months which is good enough. If I was to buy another hatchling snake I would purchase this faunarium.
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Posted 7 years ago
It was easy to use the website and the range of stock is amazing
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Posted 7 years ago
Bought several tarantulas from here now, all arrived in perfect condition.
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Posted 7 years ago
Little late but quality was amazing
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Posted 7 years ago
Website is easy to navigate and order from. The pictures are clear with good product descriptions and handy advice sheets. Delivery took a little longer than expected, but when I called to ask when my order would arrive, a helpful lady explained the delay and an accurate delivery date was provided. My only complaint is that the product ordered is not perfect. I ordered an enclosure for a praying mantis, but the screw lid does not prevent fruit flies from crawling from the enclosure into my room. The tiny flies manage to walk round the screw shape and out. Slightly frustrating! The mantis is safe however and the product looks good.
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Posted 7 years ago
Delivery took longer than expected but crickets arrived well packaged and in excellent condition :-) will definatly use again
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Posted 7 years ago
A good and fast service, my green bottle blue tarantula is very cool and likes to eat. My girlfriend did buy a Honduran Curly from you for my birthday in February but sadly it died 2 months later. I don't know why.
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Posted 7 years ago
Well, its a really good tarantula its already learned how to escape, so happy with my order :)
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Posted 7 years ago
The prices are good and delivery is fast
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Posted 7 years ago
Thanks for your review Ian. Please let us know if there is anything we can improve, to make that a 5 star review next time around. :)
Posted 7 years ago
food came in excellent condition. i just need to remember need large cauci worms very pleased with them
Helpful Report
Posted 7 years ago
Our live food really is great quality and I'm glad your happy with the item you purchased. If you look on the product description you'll see a size chart which gives all the measurements of the food before you place your order. :)
Posted 7 years ago
Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews