“I was pleased that I chose Exoticca to join a organised tour of Jordan. Airport transfer was included both ways with free visa. Half board was included in the price. It was very good value for money.
The tour was very well organised and packed with lots of activities, combination of visit to historical landmarks and biblical sites, desert experience and Dead Sea including admission fees and a guide.
Our guide, Adnan, was very experienced, informative and helpful. I cannot fault Exoticca.
I can see myself booking another holiday with them again.”
Hi Yasuko,
Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to Jordan. The pictures that you shared are magnificent. We can’t wait to welcome you back for another fantastic experience.
Regards,
Exoticca
Hi,
Thank you for sharing your feedback.
We are sorry to hear that you have not been correctly assisted by our team.
We apologize for this and want to let you know that one of our agents has contacted you to check if you still need assistance. Kindly check your inbox.
Regards,
Exoticca
Hi,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“We have just returned from our Exoticca trip to Costa Rica - superb throughout!!
So we have just booked another Exoticca trip to Borneo - Helen was excellent at getting the flights we wanted and ensuring the package booked met all our needs.”
Hi Kevin & Jacqui,
Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to Costa Rica. The pictures are amazing! We can’t wait to welcome you back for another fantastic experience.
Regards,
Exoticca
“It was really straight forward to book our trip. All questions were answered. This is our fourth holiday with exotica, everything has always worked as it should. We can’t fault the value for money with this company.”
Hello John,
Many thanks for the 4-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!
Regards,
Exoticca
“Just booked a holiday to Far East Asia. Great service from all the staff I dealt with and very much looking forward to the trip.
Did Argentina/Patagonia with Exoticca on my last trip and that was fabulous, as long as this one comes near that experience we’ll be more than happy.
Many thanks
Wyn”
Hello Wyn,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“Great trips to Turkey, Morocco, Egypt and a booking for India, which is scheduled for November.
Exoticca have proved to be an excellent choice for our travels. They have provided fast, efficient booking processes and well organised travel and transfer arrangements. Probably the most outstanding feature of their tours is the quality and professionalism of their guides. Wonderful, friendly, local experts who really enhance the excursion programs offered.”
Hi Steve,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
“So far so good had a few questions that an adviser helped with over the phone and we then booked China trip online only concern at the moment is what hotels we actually stay in”
Hello SA,
We’re glad that you enjoyed your extraordinary Exoticca booking experience! Your hotels will be confirmed closer to departure and will be part of the list provided in your documents. You will be notified as soon as this happens.
Regards,
Exoticca
“So far so good. Emily helped us book our trip to Jordan. She was polite and efficient, She found us a good price, arranged our flights.
We look forward to the next step - our holiday”
Hi Dawn,
We appreciate your feedback and are delighted to know you enjoyed our booking experience. Your satisfaction is our top priority, and we look forward to serving you again soon.
Regards,
Exoticca
Hello Peter,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Regards,
Exoticca
“Booked a trip to Jordan having abandoned booking a trip to South Africa. The reason being that initially the price is good, then you get to the extras and the site for both trips is really confusing as to whether some of the extras are included in the standard trip or need to be added. The South Africa trip was particularly obscure. Even the Jordan trip is very unclear- why would I need to book a meal on arrival when I arrive at 1 am? And why would I need to pay £120 for early access to my room when I am arriving late anyway. Is this just a ruse to get money? It should certainly be much more clear.
On the positive side the tour looks interesting. I’m will write a review again when in return, in the mean will book the South Africa trip elsewhere”
Hello Gary,
Thank you for your review.
We would like to highlight that an early check-in is sometimes requested when guests arrive on late flights, to avoid the waiting time to access the room. With early check-in, you can use the room and rest immediately upon arrival.
The included tours are listed in the Trip Summary as such. However, supplementary tours are also available and listed with the price per passenger. These can be booked up to 30 days before departure.
We have alerted our support team, and they will be in touch with you soon regarding all the points raised.
Regards,
Exoticca